How care home cleaning works

Looking for care home cleaners and housekeepers?

Whether you're looking for a few temp workers, or to outsource entirely - we can help

Fill in our online quote form

Tell us about your care home and we'll give you a quote

We'll give you a call

We'll give you a call to discuss your needs and answer any questions you have

We'll deliver 5-star cleaning that suits you

One cleaner or 10. Morning or evening. We'll deliver 5-star cleaning that meets your needs

Simple online payment

We'll take payment after each clean & send you an invoice for easy expensing

Manage your cleaning schedule online

You can reschedule, skip or add extra cleans with just a few clicks

Why choose Housekeep?

London's best care home cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Your all-round maintenance partner

Whether you need regular cleaning, a one-off deep clean or a tradesperson - we've got you covered

Dedicated care home cleaning team

Your account will be looked after by our dedicated care home cleaning team

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all care home cleans

Fully vetted cleaners

All of our cleaners are DBS checked and have plenty of cleaning experience

Highly competitive pricing

Pay a simple price per hour. Contact us for a bespoke quote for your care home

Our happy commercial clients

​"​Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep  to any company looking for a daily office cleaner​"​

Simon, Director, Onsite Property Management

"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
            

James, Director, Marsh & Parsons

"​Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!​"

David, Co-founder, Laundry Republic

What's included in care home cleaning?

Care home cleaning

Care home cleaning duties include:

  • Cleaning and sanitising communal rooms (dining room, TV room etc.)
  • Restocking and cleaning toilets
  • Cleaning kitchen and food prep areas
  • Tidying and cleaning reception & hallways
  • Emptying bins
  • Vacuuming and mopping floors
  • Sweeping entrance and outside areas

Care home housekeeping duties include:

  • Changing bed linen and making beds
  • Laundering and ironing bed linen
  • Cleaning and restocking bathrooms
  • Sanitising bedroom surfaces
  • Emptying bins
  • Vacuuming bedroom floors

Extra services

Our care home cleaning service is completely bespoke and tailored to the needs of each client. 

You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.

Carpet & upholstery cleaning

Carpet & upholstery cleaning

Remove stains and make your carpets, rugs & upholstery as good as new

Antiviral sanitisation

Antiviral sanitisation

Decontaminate your care home after a confirmed or suspected case of COVID-19

Internal & external window cleaning

Internal & external window cleaning

Brighten your care home by removing dirt and dust from the inside and outside of windows

Tradespeople

Tradespeople

Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks

Ready to get a quote for your care home?

Frequently asked questions

How are your cleaners background checked & vetted?

All of our cleaners have a basic DBS check. If you need your cleaning to take place when residents are present, please let us know so we can supply cleaners with an Enhanced DBS check.

We have also vetted all of our care home cleaners to ensure that they have the experience to deliver a consistent, 5-star service at your care home.

In what areas of London do you provide care home cleaners?

We have availability for regular care home cleaning all over London.

We'll send you the highest rated care home cleaners in your local area.

What equipment do I need to provide?

Your care home must have a mop, bucket and vacuum cleaner.

If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.

How many cleaners will you send?

Once we have all the details about your requirements, we'll work out how many hours the clean will take and then decide how many cleaners to send.

For small care homes, you may only need one cleaner, while larger care homes may require a team of cleaners.

However many cleaners we send, we'll make sure that the same highly-rated cleaners are sent to each of your cleans.

How do I book a one-off deep clean for my care home?

Once you've signed up with Housekeep, you can book deep care home cleaning through your online account.

In addition to deep cleaning, you can also request other specialist cleaning services for your care home, including:

  • Carpet & upholstery cleaning
  • Antiviral sanitisation
  • Internal & external window cleaning

If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when completing our online quote form.

Which premises is your care home cleaning service suitable for?

Our care home cleaning service suitable for any assisted living environment, including:

  • Care homes & nursing homes
  • Residential homes
  • Retirement communities

Our service is bespoke and tailored to each client. When we book you in, our dedicated commercial cleaning team will help to organise a schedule and task list that suits your requirements.

How do I ask my cleaner to wear a uniform or ID?

All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID while in your care home, please tell us when you book.

If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.

How does holiday and sickness cover work?

In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our care home cleaning support team who will be able to give you a hand getting this organised.

We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.

What is Housekeep doing to stay COVID-19 secure?

We're following enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all care home cleans.

About care home cleaning

Whether you're looking to outsource your care home cleaning and housekeeping duties completely, or you just need a few helping hands, we're here to help. We have a team of experienced care home cleaners who are available across London.

To book care home cleaning or housekeeping, simply fill out our online form to let us know about your requirements. A member of our commercial cleaning team will give you a call to provide a quote and schedule your cleans.

We'll send the same cleaner - or cleaning team - each time, ensuring that you receive a consistent and reliable 5-star service. After each clean, we'll bill your preferred payment card and send an invoice for easy expensing.

Your cleaning team will be able to help out with general cleaning duties of your care home, including cleaning the reception and offices, as well as any resident areas, such as the TV room or dining room. Your cleaners will also be comfortable with housekeeping duties, which may include changing bed linen and cleaning and sanitising the residents' rooms.

Our care home cleaning service is tailored to each client's needs. The service can be booked for any assisted living facilities, including:

  • Care homes/nursing homes
  • Residential homes
  • Retirement communities

In addition to standard cleaning tasks, you can book deep cleaning tasks for your care home, such as carpet & upholstery cleaning, antiviral sanitisation or external window cleaning. We also have tradespeople on standby, who can help with any maintenance tasks that come up.

Our service is completely flexible - you can reschedule, skip and even book in extra cleans through your online account. There's no minimum term on your contract, giving you complete control over your care home cleaning schedule.

Our service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Some of the great cleaners available in London

Denitsa

(4.9)

Areas covered

  • Grove Green
  • Hackney Wick
  • Homerton
  • South Hackney
  • Stratford
  • Stratford
  • West Ham

Siobhan

(5.0)

Areas covered

  • East Acton
  • Hammersmith
  • Kensington Olympia
  • Ravenscourt Park
  • Shepherd's Bush Green
  • Stamford Brook
  • West Kensington

Felicia

(5.0)

Areas covered

  • Canonbury
  • Chalk Farm
  • De Beauvoir Town
  • Essex Road
  • Kings Cross
  • Somers Town
  • Upper Street

Arjana

(4.9)

Areas covered

  • Bounds Green
  • Bowes Park
  • Crouch Hill
  • Harringay
  • Hornsey
  • Manor House
  • Wood Green

Irena

(4.9)

Areas covered

  • Balham
  • Earlsfield
  • Hyde Farm
  • Mitcham
  • Tooting
  • Tooting Broadway
  • Wandsworth

Professional Care Home Cleaners

Every care home cleaner has at least 6 months' professional cleaning experience

Vetted and Background-checked

Care home cleaners are interviewed in-person and undergo an 8-step background check

5 Star Reviews

We collect reviews and feedback after every clean to make sure all care home cleaners are 5-star quality

The Housekeep Promise

If you’re not totally satisfied, we promise to send an alternative cleaner to re‑clean your care home for free

Customer care at Housekeep

Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

Email support

Ready to set up your care home clean?