How hotel cleaning & housekeeping works

Looking for hotel cleaners and housekeepers?

Whether you're looking for a few temp workers, or to outsource entirely - we can help

Fill in our online quote form

Tell us about your cleaning and housekeeping needs and we'll give you a quote

We'll give you a call

We'll give you a call to discuss your needs and answer any questions you have

We'll deliver 5-star cleaning that suits you

One cleaner or 10. Morning or evening. Daily or weekly. We'll deliver 5-star cleaning that meets your needs

Simple online payment

We'll take payment after each clean & send you an invoice for easy expensing

Manage your cleaning schedule online

You can reschedule, skip or add extra cleans with just a few clicks

Why choose Housekeep?

London's best cleaners & housekeepers

We've completed over 1m cleans, with an average rating of 4.9-stars

Your all-round maintenance partner

Whether you need regular housekeeping, one-off deep cleaning or a tradesperson - we've got you covered

Dedicated hotel cleaning team

Your account will be looked after by our dedicated hotel cleaning team

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all hotel cleans

Fully vetted cleaners

All of our cleaners are DBS checked and highly-experienced

Highly competitive pricing

Pay a simple price per hour. Contact us for a bespoke quote for your hotel cleaning & housekeeping

Our happy commercial clients

​"​Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep  to any company looking for a daily office cleaner​"​

Simon, Director, Onsite Property Management

"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
            

James, Director, Marsh & Parsons

"​Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!​"

David, Co-founder, Laundry Republic

What's included in hotel cleaning & housekeeping?

Front of house

Hotel cleaning duties include:

  • Cleaning the bar & restaurant
  • Restocking and cleaning toilets
  • Cleaning kitchen and food prep areas
  • Tidying and wiping the reception desk
  • Cleaning lobby, hallways and communal areas
  • Emptying bins
  • Vacuuming and mopping floors
  • Sweeping entrance and outside areas

Hotel housekeeping duties include:

  • Changing bed linen and making beds
  • Laundering and ironing bed linen
  • Restocking bathrooms and minibars
  • Wiping surfaces in room
  • Emptying bins
  • Vacuuming floors in rooms and on landings

Extra services

Our hotel cleaning & housekeeping service is completely bespoke and tailored to the needs of each client. 

You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.

Tradespeople

Tradespeople

Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks

Carpet & upholstery cleaning

Carpet & upholstery cleaning

Remove stains and make your carpets, rugs & upholstery as good as new

Antiviral sanitisation

Antiviral sanitisation

Decontaminate your hotel after a confirmed or suspected case of COVID-19

Window cleaning

Window cleaning

Brighten your hotel by removing dirt and dust from the inside and outside of windows

Ready to get started?

Frequently asked questions

What equipment do I need to provide?

Your venue must have a mop, bucket and vacuum cleaner.

If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.

In what areas of London do you provide hotel cleaning & housekeeping?

We have availability for hotel cleaning & housekeeping all across London.

When we schedule your cleans, we'll book you in with the highest-rated cleaners & housekeepers in your local area.

How do I book at a convenient time?

When you fill out our online form, we'll ask you when you need your cleaners/housekeepers to attend.

We have plenty of cleaners available at all hours of the day - just let us know when you need help and we'll get that sorted for you.

How do I ask my cleaner to wear a uniform or ID?

All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID, please tell us when you book.

If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.

How do I book cleaning at my B&B or hostel?

Our hotel cleaning and housekeeping service can be used for any London-based overnight hospitality venue.

You can book cleaning for:

  • Large chain hotels
  • Small boutique hotels
  • B&B's
  • Short term lets
  • Hostels
  • Airbnb properties

Our service is bespoke and tailored to each client. When we book you in, our dedicated commercial cleaning team will help to organise a schedule and task list that suits your requirements.

How do I book a one-off deep clean for my hotel?

Once you've registered with Housekeep, you can book deep cleaning for your hotel through your online account.

In addition to deep cleaning, you can also request other specialist cleaning services for your hotel, including:

  • Carpet & upholstery cleaning
  • Antiviral sanitisation
  • External window cleaning

If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when booking in.

How does holiday and sickness cover work?

In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our commercial cleaning support team who will be able to give you a hand getting this organised.

We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.

What is Housekeep doing to stay COVID-19 secure?

We're following enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all hotel cleans.

About hotel cleaning & housekeeping

Whether you're looking to outsource your hotel cleaning and housekeeping duties completely, or you just need a few helping hands, we're here to help. We have a team of experienced hotel cleaners and housekeepers who are available across London.

To book hotel cleaning or housekeeping, simply fill out our online form to let us know about your requirements. A member of our commercial cleaning team will give you a call to provide a quote and schedule your cleans.

We'll send the same cleaner - or cleaning team - each time, ensuring that you receive a consistent and reliable 5-star service. After each clean, we'll bill your preferred payment card and send an invoice for easy expensing.

Your cleaning team will be able to help out with general cleaning duties of your hotel, including cleaning the bar, restaurant and reception, as well as any communal areas including the lobby, reception, hallways, toilets and outside spaces. Your cleaners will also be comfortable with housekeeping duties, which may include changing bed linen and replenishing supplies between guest stays.

In addition to standard cleaning tasks, you can book deep cleaning tasks for your hotel, such as carpet & upholstery cleaning or external window cleaning. We also have tradespeople on standby, who can help with any maintenance tasks that come up.

Our hotel cleaning & housekeeping service can be booked by any overnight hospitality venue, including:

  • Large chain hotels
  • Small boutique hotels
  • B&B's 
  • Short term lets
  • Hostels
  • Airbnb properties

Our London hotel cleaning service is completely flexible - you can reschedule, skip and even book in extra cleans through your online account. There's no minimum term on your contract, giving you complete control over your cleaning.

Our hotel cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Some of the great cleaners available

Nikoleta

(4.9)

Areas covered

  • Balham
  • Clapham South
  • Mitcham
  • Southfields
  • Tooting Bec
  • Tooting Broadway
  • Wandsworth

Felicia

(5.0)

Areas covered

  • Camden Town
  • Camden Town
  • Kings Cross
  • Pentonville
  • Primrose Hill
  • Regent's Park
  • Somers Town

Iuliana

(4.9)

Areas covered

  • Bethnal Green
  • Brick Lane
  • Bromley-by-Bow
  • Limehouse
  • Mile End
  • Roman Road
  • Spitalfields

Denitsa

(4.9)

Areas covered

  • Bow
  • Bow
  • Fish Island
  • Homerton
  • Leytonstone
  • Old Ford
  • Stratford

Siobhan

(5.0)

Areas covered

  • East Acton
  • Hammersmith
  • Holland Park
  • Latimer Road
  • Shepherd's Bush Green
  • White City
  • World's End

Professional Hotel Cleaners

Every hotel cleaner has at least 6 months' professional cleaning experience

Vetted and Background-checked

Hotel cleaners are interviewed in-person and undergo an 8-step background check

5 Star Reviews

We collect reviews and feedback after every hotel clean to make sure all cleaners are 5-star quality

The Housekeep Promise

If you’re not totally satisfied, we promise to send an alternative cleaner to re‑clean your hotel for free!

Customer care at Housekeep

Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

Email support

Ready to get started?