How it works

How hotel cleaning & housekeeping works

1. Looking for hotel cleaners and housekeepers?

Whether you're looking for a few temp workers, or to outsource entirely - we can help

2. Fill in our online quote form

Tell us about your cleaning and housekeeping needs and we'll give you a quote

3. We'll give you a call

We'll give you a call to discuss your needs and answer any questions you have

4. Manage your cleaning schedule online

You can reschedule, skip or add extra cleans with just a few clicks

5. Simple online payment

We'll take payment after each clean & send you an invoice for easy expensing

6. We'll deliver 5-star cleaning that suits you

One cleaner or 10. Morning or evening. Daily or weekly. We'll deliver 5-star cleaning that meets your needs

Why choose Housekeep?

London's best cleaners & housekeepers

We've completed over 1m cleans, with an average rating of 4.9-stars

Your all-round maintenance partner

Whether you need regular housekeeping, one-off deep cleaning or a tradesperson - we've got you covered

Dedicated hotel cleaning team

Your account will be looked after by our dedicated hotel cleaning team

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all hotel cleans

Fully vetted cleaners

All of our cleaners are DBS checked and highly-experienced

Highly competitive pricing

Pay a simple price per hour. Contact us for a bespoke quote for your hotel cleaning & housekeeping

Our happy commercial clients

​"​Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep  to any company looking for a daily office cleaner​"​

Simon, Director, Onsite Property Management

"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
            

James, Director, Marsh & Parsons

"​Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!​"

David, Co-founder, Laundry Republic

What you get with Housekeep

What's included in hotel cleaning & housekeeping?

Front of house

Hotel cleaning duties include:

  • Cleaning the bar & restaurant
  • Restocking and cleaning toilets
  • Cleaning kitchen and food prep areas
  • Tidying and wiping the reception desk
  • Cleaning lobby, hallways and communal areas
  • Emptying bins
  • Vacuuming and mopping floors
  • Sweeping entrance and outside areas

Hotel housekeeping duties include:

  • Changing bed linen and making beds
  • Laundering and ironing bed linen
  • Restocking bathrooms and minibars
  • Wiping surfaces in room
  • Emptying bins
  • Vacuuming floors in rooms and on landings

Extra services

Our hotel cleaning & housekeeping service is completely bespoke and tailored to the needs of each client. 

You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.

Tradespeople

Tradespeople

Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks

Carpet & upholstery cleaning

Carpet & upholstery cleaning

Remove stains and make your carpets, rugs & upholstery as good as new

Antiviral sanitisation

Antiviral sanitisation

Decontaminate your hotel after a confirmed or suspected case of COVID-19

Window cleaning

Window cleaning

Brighten your hotel by removing dirt and dust from the inside and outside of windows

Ready to get started?

Get a quote

Frequently asked questions

Your venue must have a mop, bucket and vacuum cleaner.

If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.

We have availability for hotel cleaning & housekeeping all across London.

When we schedule your cleans, we'll book you in with the highest-rated cleaners & housekeepers in your local area.

When you fill out our online form, we'll ask you when you need your cleaners/housekeepers to attend.

We have plenty of cleaners available at all hours of the day - just let us know when you need help and we'll get that sorted for you.

All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID, please tell us when you book.

If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.

Our hotel cleaning and housekeeping service can be used for any London-based overnight hospitality venue.

You can book cleaning for:

  • Large chain hotels
  • Small boutique hotels
  • B&B's
  • Short term lets
  • Hostels
  • Airbnb properties

Our service is bespoke and tailored to each client. When we book you in, our dedicated commercial cleaning team will help to organise a schedule and task list that suits your requirements.

Once you've registered with Housekeep, you can book deep cleaning for your hotel through your online account.

In addition to deep cleaning, you can also request other specialist cleaning services for your hotel, including:

  • Carpet & upholstery cleaning
  • Antiviral sanitisation
  • External window cleaning

If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when booking in.

In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our commercial cleaning support team who will be able to give you a hand getting this organised.

We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.

We're following enhanced cleaning, handwashing and hygiene procedures, and we're asking customers and cleaners to maintain social distancing during all hotel cleans.

About hotel cleaning & housekeeping

Whether you're looking to outsource your hotel cleaning and housekeeping duties completely, or you just need a few helping hands, we're here to help. We have a team of experienced hotel cleaners and housekeepers who are available across London.

To book hotel cleaning or housekeeping, simply fill out our online form to let us know about your requirements. A member of our commercial cleaning team will give you a call to provide a quote and schedule your cleans.

We'll send the same cleaner - or cleaning team - each time, ensuring that you receive a consistent and reliable 5-star service. After each clean, we'll bill your preferred payment card and send an invoice for easy expensing.

Your cleaning team will be able to help out with general cleaning duties of your hotel, including cleaning the bar, restaurant and reception, as well as any communal areas including the lobby, reception, hallways, toilets and outside spaces. Your cleaners will also be comfortable with housekeeping duties, which may include changing bed linen and replenishing supplies between guest stays.

In addition to standard cleaning tasks, you can book deep cleaning tasks for your hotel, such as carpet & upholstery cleaning or external window cleaning. We also have tradespeople on standby, who can help with any maintenance tasks that come up.

Our hotel cleaning & housekeeping service can be booked by any overnight hospitality venue, including:

  • Large chain hotels
  • Small boutique hotels
  • B&B's 
  • Short term lets
  • Hostels
  • Airbnb properties

Our London hotel cleaning service is completely flexible - you can reschedule, skip and even book in extra cleans through your online account. There's no minimum term on your contract, giving you complete control over your cleaning.

Our hotel cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in East London

Cristina was very nice and left the house spotless! She was very fast and did a great job. Thank you!
Today
V
Bow
Very Polite and does her job without the need to police. Excellent service and 100% satisfied.
Today
A
Blackwall
Stefanita did an amzing job with excellent attention to detail. She was friendly, efficient and professional and cleaned everything perfectly.
Yesterday
T
Bow
Michelle is efficient and quick and we are very happy with her clean. We will like to have Michelle for our cleaning now please.
Yesterday
Rekha
Barking
Monica did a great job and showed up 10min earlier. I'd definitely recommend, she's a great cleaner and person. Thanks Monica!
Yesterday
Andrea
Aldgate
Teresa was very thorough. Very happy with the flat and will book for a regular cleaning slot!
2 days ago
J
Aldgate
Lackisha was amazing - probably the best cleaner we've had from housekeep! Highly recommend engaging her as she was very thorough and efficient in cleaning, and did a great job with the apartment. Thanks for all your hard work!
2 days ago
p
Aldgate
Zulekha was very thorough and cleaned all of the rooms to a high standard. She's the best cleaner I've had from Housekeep yet, I was very happy with her work!
3 days ago
C
Blackwall
Great service, very efficient and highest quality, strongly recommended Julia to anybody looking for a quality clean
3 days ago
O
Blackwall

Areas we cover in East London

  • Aldgate
  • Barking
  • Beckton
  • Bethnal Green
  • Bishopsgate
  • Blackwall
  • Bow
  • Brick Lane
  • Bromley-by-Bow
  • Cambridge Heath
  • Canary Wharf
  • Canning Town
  • Cubitt Town
  • Custom House
  • East Ham
  • Fish Island
  • Forest Gate
  • Globe Town
  • Hackney Central
  • Hackney Wick
  • Haggerston
  • Homerton
  • Isle of Dogs
  • Leamouth
  • Limehouse
  • Little Ilford
  • London Fields
  • Manor Park
  • Maryland
  • Mile End
  • Millwall
  • New Cross
  • North Woolwich
  • Old Ford
  • Olympic Park
  • Plaistow
  • Poplar
  • Portsoken
  • Shadwell
  • Shoreditch
  • Silvertown
  • South Bromley
  • South Hackney
  • Spitalfields
  • Stepney
  • Stratford
  • Three Mills
  • Upton Park
  • Victoria Park
  • Wapping
  • West Ham
  • Whitechapel

About the Housekeepers

East London’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Sharon

Sharon

Areas covered:

Aldersbrook Bow Isle of Dogs Lea Bridge Leamouth Limehouse Newbury Park

Review:

“I had a fantastic clean by Sharon, but she ran out of time & left one room. The clean she done was exceptionally good.”

D, Hale End - Today

Haddyjatou

Haddyjatou

Areas covered:

Bellingham Crofton Park Evelyn Honor Oak Ladywell Lewisham New Cross

Review:

“She always does an amazing job and is very friendly. She's lovely with my daughter too, loves kids and has a great attitude.”

M, Deptford - 2 days ago

Zuzana

Zuzana

Areas covered:

Angel Cambridge Heath Canonbury De Beauvoir Town London Fields Roman Road Stoke Newington

Review:

“I have been very unwell recently and Zuzana has taken care of so much in my flat. I'm always surprised and pleased. I highly recommend her for her polite kindness and hard work. I missed the deadline for a tip but will add one next time xxx.”

Emma, Angel - 3 days ago

East London news

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