How it works

How hotel cleaning & housekeeping works

1. Looking for hotel cleaners and housekeepers?

Whether you're looking for a few temp workers, or to outsource entirely - we can help

2. Fill in our online quote form

Tell us about your cleaning and housekeeping needs and we'll give you a quote

3. We'll give you a call

We'll give you a call to discuss your needs and answer any questions you have

4. Manage your cleaning schedule online

You can reschedule, skip or add extra cleans with just a few clicks

5. Simple online payment

We'll take payment after each clean & send you an invoice for easy expensing

6. We'll deliver 5-star cleaning that suits you

One cleaner or 10. Morning or evening. Daily or weekly. We'll deliver 5-star cleaning that meets your needs

Why choose Housekeep?

London's best cleaners & housekeepers

We've completed over 1m cleans, with an average rating of 4.9-stars

Your all-round maintenance partner

Whether you need regular housekeeping, one-off deep cleaning or a tradesperson - we've got you covered

Dedicated hotel cleaning team

Your account will be looked after by our dedicated hotel cleaning team

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all hotel cleans

Fully vetted cleaners

All of our cleaners are DBS checked and highly-experienced

Highly competitive pricing

Pay a simple price per hour. Contact us for a bespoke quote for your hotel cleaning & housekeeping

Our happy commercial clients

​"​Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep  to any company looking for a daily office cleaner​"​

Simon, Director, Onsite Property Management

"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
            

James, Director, Marsh & Parsons

"​Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!​"

David, Co-founder, Laundry Republic

What you get with Housekeep

What's included in hotel cleaning & housekeeping?

Front of house

Hotel cleaning duties include:

  • Cleaning the bar & restaurant
  • Restocking and cleaning toilets
  • Cleaning kitchen and food prep areas
  • Tidying and wiping the reception desk
  • Cleaning lobby, hallways and communal areas
  • Emptying bins
  • Vacuuming and mopping floors
  • Sweeping entrance and outside areas

Hotel housekeeping duties include:

  • Changing bed linen and making beds
  • Laundering and ironing bed linen
  • Restocking bathrooms and minibars
  • Wiping surfaces in room
  • Emptying bins
  • Vacuuming floors in rooms and on landings

Extra services

Our hotel cleaning & housekeeping service is completely bespoke and tailored to the needs of each client. 

You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.

Tradespeople

Tradespeople

Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks

Carpet & upholstery cleaning

Carpet & upholstery cleaning

Remove stains and make your carpets, rugs & upholstery as good as new

Antiviral sanitisation

Antiviral sanitisation

Decontaminate your hotel after a confirmed or suspected case of COVID-19

Window cleaning

Window cleaning

Brighten your hotel by removing dirt and dust from the inside and outside of windows

Ready to get started?

Get a quote

Frequently asked questions

Your venue must have a mop, bucket and vacuum cleaner.

If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.

We have availability for hotel cleaning & housekeeping all across London.

When we schedule your cleans, we'll book you in with the highest-rated cleaners & housekeepers in your local area.

When you fill out our online form, we'll ask you when you need your cleaners/housekeepers to attend.

We have plenty of cleaners available at all hours of the day - just let us know when you need help and we'll get that sorted for you.

All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID, please tell us when you book.

If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.

Our hotel cleaning and housekeeping service can be used for any London-based overnight hospitality venue.

You can book cleaning for:

  • Large chain hotels
  • Small boutique hotels
  • B&B's
  • Short term lets
  • Hostels
  • Airbnb properties

Our service is bespoke and tailored to each client. When we book you in, our dedicated commercial cleaning team will help to organise a schedule and task list that suits your requirements.

Once you've registered with Housekeep, you can book deep cleaning for your hotel through your online account.

In addition to deep cleaning, you can also request other specialist cleaning services for your hotel, including:

  • Carpet & upholstery cleaning
  • Antiviral sanitisation
  • External window cleaning

If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when booking in.

In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our commercial cleaning support team who will be able to give you a hand getting this organised.

We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.

We're following enhanced cleaning, handwashing and hygiene procedures, and we're asking customers and cleaners to maintain social distancing during all hotel cleans.

About hotel cleaning & housekeeping

Whether you're looking to outsource your hotel cleaning and housekeeping duties completely, or you just need a few helping hands, we're here to help. We have a team of experienced hotel cleaners and housekeepers who are available across London.

To book hotel cleaning or housekeeping, simply fill out our online form to let us know about your requirements. A member of our commercial cleaning team will give you a call to provide a quote and schedule your cleans.

We'll send the same cleaner - or cleaning team - each time, ensuring that you receive a consistent and reliable 5-star service. After each clean, we'll bill your preferred payment card and send an invoice for easy expensing.

Your cleaning team will be able to help out with general cleaning duties of your hotel, including cleaning the bar, restaurant and reception, as well as any communal areas including the lobby, reception, hallways, toilets and outside spaces. Your cleaners will also be comfortable with housekeeping duties, which may include changing bed linen and replenishing supplies between guest stays.

In addition to standard cleaning tasks, you can book deep cleaning tasks for your hotel, such as carpet & upholstery cleaning or external window cleaning. We also have tradespeople on standby, who can help with any maintenance tasks that come up.

Our hotel cleaning & housekeeping service can be booked by any overnight hospitality venue, including:

  • Large chain hotels
  • Small boutique hotels
  • B&B's 
  • Short term lets
  • Hostels
  • Airbnb properties

Our London hotel cleaning service is completely flexible - you can reschedule, skip and even book in extra cleans through your online account. There's no minimum term on your contract, giving you complete control over your cleaning.

Our hotel cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Richmond

Marzena has done a wonderful job cleaning our flat. She was also super friendly and polite. Can't recommend her services enough!
1 week ago
Michael
Brentford
Fast, hard-working and always so thorough! Stefano is the best and most efficient cleaner we've ever had - highly recommend!
1 week ago
Chris
East Putney
Rebecca has been really great for us since she started on weekly cleans. She is very friendly, professional and comfortable cleaning our house with a cat and dog present. She’s also great whilst we are working from home and very conscientious when we are there whilst she is cleaning. I would recommend Rebecca without hesitation.
1 week ago
Joe
East Putney
We absolutely LOVE Stefano, he is a good cleaner and a very pleasant person, very friendly and sweet. Highly recommend him.
3 weeks ago
Elnaz
East Putney
Shabana is a great cleaner - my flat is sparkling after her visit and she is very tidy and thorough.
1 month ago
Felicity
East Putney
Amazing clean from Machaela! Arrived on time and was extremely efficient in cleaning. A fantastic job cleaning and really friendly :)
1 month ago
P
Brentford
Maligie was great, very thorough and effective with getting limescale off showers. Friendly and professional. Thanks Maligie!
1 month ago
Winora
East Putney
Rhiddian did an excellent job cleaning our flat with great attention to detail. Strongly recommended.
1 month ago
ANNE
East Putney
Always happy when he comes, his work is diligent and he cleans with care. Highly recommended
2 months ago
Ed
East Putney

Areas we cover in Richmond

  • Barnes
  • East Sheen
  • Kew Bridge
  • Mortlake
  • Richmond
  • Richmond Park

About the Housekeepers

Richmond’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Silvia

Silvia

Areas covered:

Barnes Earlsfield Merton Park Morden Putney Pier Richmond Park Wimbledon

Review:

“Silvia’s clean was fantastic, going above and beyond expectations. The house is spotless. Thanks Silvia.”

H, Earlsfield - 1 week ago

Pawel

Pawel

Areas covered:

Brentford Isleworth Kew Lampton Osterley Richmond Syon Park

Review:

“He’s brilliant, stayed late to finish the job (which was good) and he’s very sweet and considerate too..”

K, Isleworth - 1 month ago

Pawel

Pawel

Areas covered:

Hounslow Isleworth Kew Kew Bridge Kew Gardens Osterley Syon Park

Review:

“Very punctual and polite. Worked incredibly hard in the allocated time. Results great. Would recommend..”

J, London - 1 month ago

Richmond news

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Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.