How it works

How carpet cleaning works

1. Get a price

Tell us about your carpets. We’ll give you an instant price based on the tasks selected.

2. Secure your slot

Choose a date and time that works for you, then pay to secure your slot.

3. We'll deep-clean your carpets

Our professional carpet cleaners will deep clean your carpet – removing light stains, odours & allergens.

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

We're carpet cleaning experts

Our carpet cleaners will bring the products, equipment and expertise required to make your carpets spick and span

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

Once we have the details about your carpets/rugs, we'll determine the best method for cleaning them & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

We take a card payment when you book. We accept Visa, Mastercard and American Express payment cards. 

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoroughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can book carpet cleaning by filling out our online form. Just tell us about your carpets and we'll show you the price. Choose a date and time & pay to secure your slot.

You can also book carpet cleaning as part of any deep, after builders or end of tenancy cleaning service.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

The cleaning team will bring everything they need to clean your carpets. Once we have the details about what you need cleaned, we'll choose a method that works for your carpet/rug.

About carpet cleaning

It used to be tricky to find a professional carpet cleaning service. But we’ve made the whole process seamless – from click, to clean to cashless payment.

Our carpet cleaning service removes bacteria, allergens, stains and odours from all types of carpets & rugs. Our service will revitalise your floors, leaving them softer, cleaner and healthier.

We've made booking carpet cleaning super simple. Just fill in our online form to let us know about your carpet or rug and we'll give you an instant price. If you’d like to go ahead, choose a date and time that works for you and pay to secure your slot.

You can also book carpet cleaning as part of a deep, end of tenancy or after builders clean.

Once we have the details about your carpet/rug, our professional carpet cleaners will decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpet/rug.

Housekeep is the UK’s best cleaning service, with a 4.9* average rating. We’ve completed over 1.5 million cleans – including thousands of professional carpet cleans.

Ready to get a quote? Click here to get started.

Join our happy customers in Richmond

4.7/5

Based on 610,558 customer reviews

5 stars
522,637
4 stars
41,924
3 stars
19,277
2 stars
11,632
1 star
15,088
Amazing job by Ejike as always! He knows what needs to be done and he gets on with it carefully and efficiently. He always asks for feedback to make sure we are happy with his work. We feel very blessed for his amazing help!
Just now
Giulia
Shirley (CR0)
Angela did a great job. It was difficult for her as we haven't cleaned for ages but she did the best she could. A lovely, warm lady.
Just now
D
Charlton (SE7)
I am very pleased with Pezo. She is very professional and has been so far the best cleaner I have had. I strongly recommend her!
Just now
N
Hampstead Heath (N6)
Fantastic clean in our one bed flat! Renato was very efficient and our flat is spotless. Thanks!
Just now
K
Richmond (TW9)
Excellent cleaning. Worked hard to clean all areas thoroughly within the time. Would use her services again. Thank you!
Just now
G
Hyde Farm (SW12)
Naira did a great job cleaning our apartment. She is hard-working, patient and really attentive to our needs and cleaning instructions. She was a delight to work with and look forward to using her services again!
Just now
H
High Barnet (EN5)
The flat is spotless and just what we needed after many sleepless nights with baby- thank you!
Just now
L
Livesey (SE15)
Velma is an outstanding cleaner: she takes great pride in her work and goes above and beyond always. "The best ever" Thank you. Mary
Just now
M
Pitshanger (W5)
Great job! Krisztina was so nice and done a really great job. She was thorough and left no stone unturned. Would recommend her definitely.
Just now
R
Stockwell (SW4)

Areas we cover in Richmond

  • Barnes (SW13)
  • East Sheen (SW14)
  • Kew Bridge (TW8)
  • Mortlake (SW14)
  • Richmond (TW9)
  • Richmond Park (SW15)

About the Housekeepers

Richmond’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Ramona - home cleaner in Ealing, Hanger Lane, North Ealing, Northfields, Pitshanger, South Ealing, West Ealing

Ramona

Areas covered

Ealing Hanger Lane North Ealing Northfields Pitshanger South Ealing West Ealing

“I'm always impressed by Ramona's job. She cleans very details and everywhere are spotless including under couch, kids toys and etc. Thank you for your hard work Ramona!.”

Saori, Northfields (W5) - Today

Patience - home cleaner in Belsize park, Childs Hill, Gospel Oak, Lisson Grove, Primrose Hill, Primrose Hill, St John's Wood

Patience

Areas covered

Belsize park Childs Hill Gospel Oak Lisson Grove Primrose Hill Primrose Hill St John's Wood

“Patience did a very detailed and thorough job. Very warm and very good at her job. Unfortunately we can't budget for this fortnightly at the moment but happy we worked together.”

J, Somers Town (NW1) - Today

Ernestina - home cleaner in Beddington, Croham, Forestdale, Sanderstead, South Croydon, Spring Park, Thornton Heath

Ernestina

Areas covered

Beddington Croham Forestdale Sanderstead South Croydon Spring Park Thornton Heath

“Amazing and professional lady. I'm really happy with her work and dedication. I will certainly we spreading the work and using your services moving forward..”

Isak Shariff, Spring Park (CR0) - Today

Francesco - home cleaner in Barnsbury, Canonbury, Finsbury Park, Highbury Fields, Highgate, Tollington, Tufnell Park

Francesco

Areas covered

Barnsbury Canonbury Finsbury Park Highbury Fields Highgate Tollington Tufnell Park

“Super efficient. He is well organised and did great despite the place being quite messy since I had just moved in..”

M, Drayton Park (N5) - Today

Shermia - home cleaner in Chelsea, Chelsea, Gloucester Road, Knightsbridge, Sloane Square, South Kensington, West Brompton

Shermia

Areas covered

Chelsea Chelsea Gloucester Road Knightsbridge Sloane Square South Kensington West Brompton

“Shermia is fantastic! I explained that I don't need a don't need a deep clean, and she heard me. She was efficient and thorough. More than that, is she is kind, courteous, and has a great attitude. My cats loved her too! 10/10 job :).”

J, West Brompton (SW10) - Yesterday

Housekeep cleans up in Richmond

Stats about Richmond

28.0% Have pets

41.0% Flats or apartments

59.0% Houses

82,482 Households

205,122 Residents

75.0% Own car

37.0% Single

Richmond news

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.