How it works

How Housekeep works

1. Match

Just enter your postcode. We’ll pair you with the best local cleaner and give you a price.

2. Manage

Customise and schedule your clean - every week or whenever suits you. You’re in full control.

3. Marvel

…at your spotless house and lack of stress. Plus there’s no hassle with cash - we’ll bill your card when the clean’s complete.

Why choose Housekeep?

Get a 5-star cleaner

Every cleaner is English-speaking, friendly and reliable. They've been vetted, background-checked & rated 5-stars

No minimum contract

When you book a recurring weekly or fortnightly clean, you can change your cleaner or cancel your cleans at any time

Manage cleans online

You can add visits, skip visits, leave notes, and book extra services including ironing, laundry, fridge and oven cleaning

Customise your clean

You can add notes and instructions, give your cleaner spare keys, and even chat to them directly using our app

What you get with Housekeep

What’s included in a clean?

Kitchen

Kitchen

  • Wash dishes or load dishwasher
  • Dust and wipe all accessible surfaces
  • Wipe exterior of kitchen cupboards, oven and fridge
  • Clean microwave interior and exterior
  • Wipe switches and handles
  • Scrub the hob
  • Wipe countertops
  • Clean the sink
  • Put away clean dishes
  • Take out rubbish and recycling
  • Vacuum and mop floors
Bathroom

Bathroom

  • Clean the toilet
  • Scrub shower, bath and sink
  • Clean cabinet exteriors, mirrors and fixtures
  • Wipe switches and handles
  • Empty rubbish bins
  • Vacuum and mop floors
Living areas

Living room & common areas

  • Dust and wipe all accessible surfaces
  • Wipe switches and handles
  • Clean mirrors
  • Empty rubbish bins
  • Vacuum and mop floors
Bedroom

Bedrooms

  • Dust and wipe all accessible surfaces
  • Wipe switches and handles
  • Clean mirrors
  • Make the bed (leave fresh linen out if you would like us to change)
  • Vacuum and mop floors

Housekeep’s extra tasks

Customise your clean

Oven cleaning, inside the fridge, laundry, ironing, doing the dishes – your wish is our command. Add extra tasks in seconds through your online account.

Housekeep extra tasks

Find your cleaner

Special requests?

Last minute addition? Forgotten something? You can send notes and instructions straight to your cleaner’s mobile app.

Join our happy customers in West Ham

4.7/5

Based on 55,152 customer reviews

5 stars
47,996
4 stars
3,427
3 stars
1,675
2 stars
934
1 star
1,120
Excellent cleaning today. Very pleasant, polite young man. Camel is very thorough. Many many thanks
Just now
A
Chislehurst (BR7)
We were very Happy With Her Work, She Was Very Focused On Her Schedule, and Is Very Well Behaved.
Just now
S
Mill End (WD3)
First clean with Isabel was great, flat looking spotless and happy to have her back again!
Just now
L
Woodside (SE25)
Sweet personality, warm and friendly. My first time using a cleaning service and Gifty made me feel at ease. I loved her attention to detail, especially with keeping cleaning cloths seperate for cleaning zones. Her service is customer-focused and her standard of cleaning is high level. Thank you Gifty.
Just now
C
New Addington (CR0)
Communication with Kim was really easy and the house was lovely and clean when I returned from my holiday
Today
James
London Fields (E8)
Natalie arrived right on time. She was friendly, efficient & just got on with the jobs in hand. I was pleased with her efforts, even down to the little detail with folding the end of the toilet roll - a nice touch. Thank you Natalie...for helping me clean my home
Today
Trish
Stoke Newington (N16)
Mario and Alma left our house cleaner than it's been in years - no detail missed. Charming and cheerful, and also very good with dogs!
Today
A
Friern Barnet (N11)
Early, friendly and very professional. High standard of cleaning, completely transformed the house
Today
e
Spring Park (CR0)
Stella did a fantastic job cleaning my home. She's very good at what she does and is friendly too. She cleaned thoroughly and left everything spotless. Highly recommend her!
Today
H
Hove (BN3)

Areas we cover in West Ham

  • Bow (E15, E20, E3)
  • Hackney Wick (E15, E9)
  • Leyton (E10, E15, E17, E20, E5)
  • Leytonstone (E11, E15, E7)
  • Maryland (E15)
  • Plaistow (E13)
  • Stratford (E15, E20, E7)
  • Temple Mills (E10, E15)
  • Upton Park (E13, E6)
  • West Ham (E13, E15)

About the Housekeepers

West Ham’s best cleaners

Proven and reliable

All Housekeepers have at least 6 months’ experience in professional cleaning and ironing.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Svetlana - home cleaner in Bow, Cubitt Town, Fish Island, Leamouth, Mile End, Millwall, Three Mills

Svetlana

Areas covered

Bow Cubitt Town Fish Island Leamouth Mile End Millwall Three Mills

“Svetlana was punctual, very efficient and left the flat looking sparkling and shiny. She quickly learned to use the steam mop and also adhered to our request to use it without steam in the bedrooms. She was easy to communicate with and deftly moved stuff and cleaned behind and underneath them. Would highly recommend her and hope she can do a a regular shift with us..”

N, Cubitt Town (E14) - Yesterday

Rofiat - home cleaner in Barking, Beckton, Castle Green, East Ham Central, East Ham North, East Ham South, Upton Park

Rofiat

Areas covered

Barking Beckton Castle Green East Ham Central East Ham North East Ham South Upton Park

“Rofiat is impeccable at cleaning and very friendly, professional and goes above and beyond. She was very helpful and understanding. Her cleaning was outstanding, I would highly recommend.”

Alexandria, Castle Green (RM9) - 2 days ago

Chandan - home cleaner in Drayton Park, Finsbury Park, Lower Clapton, Manor House, Stoke Newington, Tottenham Hale, White Hart Lane

Chandan

Areas covered

Drayton Park Finsbury Park Lower Clapton Manor House Stoke Newington Tottenham Hale White Hart Lane

“Chandan is very helpful, friendly and have attention to details. He ensures cleaning is done thoroughly taking extra time for stubborn stains and dirts. I look forward to use his service in the future..”

R, St John's Wood (NW8) - 2 days ago

Housekeep cleans up in West Ham

Housekeep in West Ham

21,300 Homes cleaned

15,035 Fridges cleaned

15,536 Ovens cleaned

18,550 Windows cleaned

71,080 Shirts ironed

42,600 Rubbish Bags removed

100% West Ham covered

Stats about West Ham

28.0% Have pets

47.0% Flats or apartments

53.0% Houses

5,072 Households

12,637 Residents

46.0% Own car

45.0% Single

Local information about West Ham

West Ham is a district in the London borough of Newham. The area is famous as the home of West Ham United F.C.

Although West Ham’s football has moved from the historic Boleyn Ground in Upton Park to Stratford, the area is still strongly recognised for its football heritage. The club has been named after the London district since the turn of the 20th century, and has competed throughout the various echelons of English football ever since.

The property landscape of West Ham features social housing, much of which is now privately owned, as well as purpose-built flats. Historic examples of this include the Kier Hardie Estate in Canning Town which is named after the progressive labour MP for West Ham South in late-Victorian times. Period terraced houses also offer options for family homes in the area. Newham’s regeneration in the run up to - and the immediate aftermath of - the Olympic games has also seen modern developments including the emergence of new apartment builds.

Canning Town and West Ham tube stations are both great ways to get into the city for commuters from West Ham. Between these two stations, locals have the choice of DLR, Jubilee District/Hammersmith & City, Overground and National Rail service.

Both the E13 and E15 postcodes receive frequent service from cleaners on the Housekeep platform. These cleaners are background-checked, experienced domestic Housekeepers equipped for 5-star cleaning.

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

You can also call or chat with your cleaner directly, through your online account.