How it works

How carpet cleaning works

1. Get a price

Tell us about your carpets. We’ll give you an instant price based on the tasks selected.

2. Secure your slot

Choose a date and time that works for you, then pay to secure your slot.

3. We'll deep-clean your carpets

Our professional carpet cleaners will deep clean your carpet – removing light stains, odours & allergens.

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

We're carpet cleaning experts

Our carpet cleaners will bring the products, equipment and expertise required to make your carpets spick and span

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

Once we have the details about your carpets/rugs, we'll determine the best method for cleaning them & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

We take a card payment when you book. We accept Visa, Mastercard and American Express payment cards. 

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoroughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can book carpet cleaning by filling out our online form. Just tell us about your carpets and we'll show you the price. Choose a date and time & pay to secure your slot.

You can also book carpet cleaning as part of any deep, after builders or end of tenancy cleaning service.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

The cleaning team will bring everything they need to clean your carpets. Once we have the details about what you need cleaned, we'll choose a method that works for your carpet/rug.

About carpet cleaning

It used to be tricky to find a professional carpet cleaning service. But we’ve made the whole process seamless – from click, to clean to cashless payment.

Our carpet cleaning service removes bacteria, allergens, stains and odours from all types of carpets & rugs. Our service will revitalise your floors, leaving them softer, cleaner and healthier.

We've made booking carpet cleaning super simple. Just fill in our online form to let us know about your carpet or rug and we'll give you an instant price. If you’d like to go ahead, choose a date and time that works for you and pay to secure your slot.

You can also book carpet cleaning as part of a deep, end of tenancy or after builders clean.

Once we have the details about your carpet/rug, our professional carpet cleaners will decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpet/rug.

Housekeep is the UK’s best cleaning service, with a 4.9* average rating. We’ve completed over 1.5 million cleans – including thousands of professional carpet cleans.

Ready to get a quote? Click here to get started.

Join our happy customers in Richmond

4.7/5

Based on 614,305 customer reviews

5 stars
526,043
4 stars
42,047
3 stars
19,380
2 stars
11,675
1 star
15,160
Zivile is really great. She collects the keys and my flat always feels brilliant after she's been inside. Communicates well also.
Just now
R
Canary Wharf (E14)
Angela is fantastic. The place is left so clean and tidy. When it is Angela cleaning the flat you feel at ease knowing that the job will be done excellently.
Just now
Ciara
Hammersmith Broadway (W6)
Claudio is an excellent cleaner. Our house is super tidy and clean, we are very happy with the service.
Just now
S
Barking (E6)
Abdu proved to be an great help at home today to ensure that everything was clean and tidy. He worked tirelessly to make sure that every room was cleaned. From dusting the furniture to vacuuming the carpets and mopping the floors, Abdu's hard work paid off in a big way, leaving the house looking sparkling clean. It's clear that he takes great pride in his work, and his efforts did not go unnoticed. In fact, his clean was so good that it made everyone feel more relaxed and at ease in the home. We are grateful for Abdu's dedication and commitment to keeping our living space clean and comfortable. His willingness to go above and beyond is truly appreciated.
Just now
C
Twickenham (TW2)
Inocencia was pleasant, efficient and professional. She asked about what I wanted done and and asked me to check if everything fine. She did a great job.
Just now
M
West Kensington (W14)
Patience arrived on time and was extremely productive. We were extremely grateful for her assistance today and look forward to next week's visit!
Just now
Matthew
St John's Wood (NW8)
Arrived on time and efficiently cleaned the agreed areas in the allotted time. He was also patient while I went to the shops to purchase a decent mop, during which time he hoovered. Would book again.
Today
V
Queensbury (HA3)
Fabulous clean, attention to detail, friendly and flexible. Had a great experience and will love to have her back!
Today
A
Swiss Cottage (NW3)
Always polite and keeps you updated with time of arrival. Very happy with the service provided and would recommend
Today
Annie
High Barnet (EN5)

Areas we cover in Richmond

  • Barnes (SW13)
  • East Sheen (SW14)
  • Kew Bridge (TW8)
  • Mortlake (SW14)
  • Richmond (TW9)
  • Richmond Park (SW15)

About the Housekeepers

Richmond’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Patience - home cleaner in Greenwich, Greenwich Peninsula, Maze Hill

Patience

Areas covered

Greenwich Greenwich Peninsula Maze Hill

“She arrived within her allocated time slot, got on with her work without any fuss or bother, & was friendly and cheerful, very happy to have had her.”

M, Shooter's Hill (SE18) - Yesterday

Doina Costinela - home cleaner in North Wembley, Preston, Sudbury Hill, Tokyngton, Wembley, Wembley, Wembley Park

Doina Costinela

Areas covered

North Wembley Preston Sudbury Hill Tokyngton Wembley Wembley Wembley Park

“Doina worked wonders on my messy room! She's incredibly efficient and thorough. My space went from chaos to calm in no time. Highly recommend her services!.”

B, Wembley (HA9) - Yesterday

Gabriela - home cleaner in Bishopsgate, Cubitt Town, Globe Town, Isle of Dogs, Mile End, Shoreditch, Stepney

Gabriela

Areas covered

Bishopsgate Cubitt Town Globe Town Isle of Dogs Mile End Shoreditch Stepney

“Always a pleasure, extremely thorough clean and always finishes ahead of time. So happy that we have Gabriela so far the best cleaner we've had..”

M, Stepney (E1) - Yesterday

Thushara - home cleaner in Battersea, Clapham South

Thushara

Areas covered

Battersea Clapham South

“Thushara was great and very efficient! The flat was sparkling. The dog also really took to her as she managed to stop barking which is unheard of with new people!.”

I, Battersea (SW11) - Yesterday

Emelyn - home cleaner in Teddington, Twickenham, Twickenham

Emelyn

Areas covered

Teddington Twickenham Twickenham

“Hard working. Thoroughly cleaned my flat today. Moving things around. I was happy that she asked questions when she wasn't sure of something..”

J, Teddington (TW11) - Yesterday

Housekeep cleans up in Richmond

Stats about Richmond

28.0% Have pets

41.0% Flats or apartments

59.0% Houses

82,482 Households

205,122 Residents

75.0% Own car

37.0% Single

Richmond news

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.