How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning on its own, or as part of any one-off clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any one-off clean.

If you don't require carpet cleaning as part of a deep clean or end of tenancy clean, you can book a standalone clean of your carpets. Select the deep cleaning option & tell us in the notes that the clean is for your carpet only. We'll send you a quote.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning on its own, or book this service as part of a one-off or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in London

Great service and couldn't have asked for anything more. Very polite and attentive to what the house needed.
Just now
Naven
Bow
She arrived on time and cleaned the designated areas efficiently. Very good attitude and helpful. Highly recommended!
Just now
G
Brixton
Haddyjatou was brilliant - really friendly, arrived on time, and did a great job. Thanks so much!
Just now
Amy
New Cross
Absolutely stunning clean! Antonia made my apartment spotless! She's polite and friendly and a pleasure to work with.
Just now
Charne
Blackwall
Hasna was incredibly detailed and one of the best cleaners we have ever had. She was also super lovely. Can't wait to book again!
Just now
June
Colindale
Michael was excellent, very efficient and got a huge amount done in the time available. Good standard of cleaning all round. Brilliant.
Just now
Emma
Baker Street
Nicoleta is very thorough and gets on with her work without fuss. She makes an extra effort to clean the places that count, like shelves and corners, and has a good personality. I would recommend her for anyone.
Today
A
Greenwich
Favour did a great job! She was very nice and discreet while both my flatmate and I were working from home and still she left everything spotless. Five stars !
Today
M
Barons Court
AMAZING!!! ABOVE EXPECTATION AND HIGHLY PROFESSIONAL!!! The house was perfect even we were not there to give her instructions!
Today
L
Belsize park

About the Housekeepers

London’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Gloria

Gloria

Areas covered:

Belvedere Erith Erith Marshes Lessness Heath Plumstead Shooter's Hill West Heath

Review:

“Gloria is outstanding... Super thorough.. Very quick.. Doesn't miss any thing.. Even did my windows.. Vents and ironing.. Would definately invite her back again.. 👍.”

Craig, Aldgate - Today

Aleksandra

Aleksandra

Areas covered:

Beddington Corner Benhilton Carshalton Carshalton Beeches Hackbridge Rosehill Wallington

Review:

“Aleksandra was very thorough - the rooms she cleaned are spotless! Very happy to have her as our cleaner..”

G, Benhilton - Today

Rita

Rita

Areas covered:

Brockley Crofton Park Deptford Honor Oak Ladywell New Cross Rotherhithe

Review:

“Thank you so much - the house looks so much better for all your time and care. The difference is amazing. We're all delighted with the results and hope to see Rita again in two weeks!.”

R, Hither Green - Yesterday

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.