How carpet cleaning works

Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

Get a quote & book online

You can request carpet cleaning on its own, or as part of any one-off clean

We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

London's best carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas of London - just let us know when works best for you

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Frequently asked questions

How do I know your cleaning method is suitable for my carpet/rug?

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

What do I need to do before my carpet cleaning?

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

How do I book carpet cleaning?

You can request carpet cleaning as part of any one-off clean.

If you don't require carpet cleaning as part of a deep clean or end of tenancy clean, you can book a standalone clean of your carpets. Select the deep cleaning option & tell us in the notes that the clean is for your carpet only. We'll send you a quote.

What kind of stains will carpet cleaning remove?

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

What is Housekeep doing to stay COVID-19 secure?

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning on its own, or book this service as part of a one-off or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in London

Elena is lovely, she's friendly, easy to communicate with beforehand, and very professional. The house looks immaculate!

M - Bow, Just now

Alina is an excellent housekeeper, always kind, always willing to improve and fix any mistakes with no issues at all, she is extremely thorough and the best housekeeper that I’ve had in London.

C - Harlington, Today

Thank you to naressa. I am really pleased with our clean house! Great job done and really professional and careful cleaner.

Dominique - Cockfosters, Today

Thethe was amazing and so kind, very good job! Will definitely be booking her again to clean ☺️

Lydia - Dalston, Today

Dan was incredibly thorough and detailed. The house really needed the work. Thank you very much. Lovely chap.

D - Brockley, Today

Thank-you so much for your hard work and such a relief to end the day with a nice tidy space!

Chai - Yoel - East Finchley, Today

Eduarda did an amazing job - our place is spotless. Eduarda is friendly and polite, and a very impressive professional.

Oliver - Balham, Today

She was very thorough and courteous. She went over and above to make my house look beautiful.

U - Eastcote, Today

Koko did an amazing job cleaning after a hen do! I was amazed at how quickly she turned this "party" flat in a clean and tidy flat! Would definitely book again!

Rebecca - Angel, Today

Another AMAZING experience. Sonia was super nice and very professional, couldn't ask for better really, I highly recommend her services.

David - Bermondsey, Yesterday

Some of the great cleaners available in London

Angela Lavinia

(4.9)

Areas covered

  • Bexleyheath
  • Dartford
  • Erith
  • Northumberland Heath
  • Orpington
  • Swanley
  • Welling

Nelina

(5.0)

Areas covered

  • Kew
  • Kew Gardens
  • Richmond

Adriana Corina

(5.0)

Areas covered

  • Eltham
  • Eltham North
  • Eltham South
  • Eltham West
  • Greenwich
  • Kidbrooke
  • Mottingham

London's best cleaners

Professional Cleaners

Every cleaner has at least 6 months' professional cleaning experience

Vetted and Background-checked

Cleaners are interviewed in-person and undergo an 8-step background check

5 Star Reviews

We collect reviews and feedback after every clean to make sure all cleaners are 5-star quality

The Housekeep Promise

If you’re not totally satisfied, we promise to send an alternative cleaner to re‑clean for free!

Customer care at Housekeep

Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

Email support