How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in London

Jemima is so punctual, she was 15 mins early not late. She is very efficient and understood the assignment that I was looking for a deep clean. Ruqaiyah, Acton
Fantastic! Got to work right away and did a brilliant job. Everything was sparkling clean after. I am very happy!
Jacqueline was incredibly friendly and helpful. She asked me what I needed and delivered exactly that. I would highly recommend Jacqueline.
Drayton Park
Gabriela was on time, friendly and very professional! She did such a tremendous job around the house and it made us very very happy. We would 100% recommend Gabriela and will definitely book her in for our next clean. Thank you for your hard work :)
Daniela did an excellent job with the apartment. A very thorough clean with no stone unturned. I would recommend her very highly.
Thanks so much for such a brilliant job - it was a pleasure to come home to. And you even emptied the dishwasher - thank you!
Drayton Park
Ana has left my home spotless! She is very communicativa and she was flexible when I asked her to come over at a different time as I had an appointmet. She pays attention to details and she always does an excellent job. Thank you Ana!
Colliers Wood
Anna was brilliant she really went above and beyond and was cheery and an overall pleasure
Emilia is very professional, kind, polite and friendly housekeeper. I would highly recommend her for anyone who needs help with cleaning!
Barons Court

About the Housekeepers

London’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.


We support Housekeepers 7 days a week and help them travel between jobs faster.



Areas covered:

Bellingham Brockley Catford Crofton Park Hither Green Ladywell Lewisham


“Emeline's clean was excellent! Super thorough and efficient in the time given. She's also delightful company so a pleasure to have in the home! Highly recommend!.”

Bernadette, Hither Green - Today



Areas covered:

Acton Central Acton Green Chiswick Gunnersbury Park Park Royal South Acton West Acton


“Kat did a very good job and cleaned my flat efficiently. Friendly and polite, my pets enjoyed her presence too..”

F, Acton Green - Today



Areas covered:

Bermondsey Bermondsey Street Elephant and Castle London Bridge Old Kent Road Southwark The Shard


“Millicent was excellent. Just got on with the job, which was pretty bad as I had just had a party, and left the place spotless. I would highly recommend her..”

Joe, Bermondsey - Today


Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.