How carpet cleaning works
Need your carpets cleaned?
We can help - whether you need to remove a small stain, or clean every carpet in the house
Get a quote & book online
You can request carpet cleaning on its own, or as part of any one-off clean
We'll give you a call
Once you've booked online, we'll give you a call to discuss your needs & schedule your clean
We'll select the perfect method for cleaning your carpets
Different carpets & conditions need different approaches. We'll bring all the kit we need
We'll deep clean your carpet
Our carpet cleaning specialists will make your carpet as good as new
Housekeep quality guarantee
If you're not totally satisfied, we'll re-clean for free
Why choose Housekeep?
London's best carpet cleaners
We've completed over 1m cleans, with an average rating of 4.9-stars
Get a quote online
Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message
We're an award-winning service you can trust. All carpet cleaners are experienced and background checked
We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans
We're carpet cleaning experts
We'll bring the products, equipment and expertise required to make your carpets as good as new
Slots available at short notice
We have availability for short notice bookings in all areas of London - just let us know when works best for you
What's included in carpet cleaning?
Carpet cleaning includes:
- Staining assessment & treatment
- Vacuuming carpets
- Deep-cleaning of carpets, using hot water extraction*
*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result
How to book carpet cleaning
You can request carpet cleaning on its own, or as part of these one-off cleans.
Ready to get a quote?
Frequently asked questions
How do I know your cleaning method is suitable for my carpet/rug?
We have a range of carpet cleaning methods to suit all types of rug & carpet.
After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.
Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.
What do I need to do before my carpet cleaning?
You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.
If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.
How do I book carpet cleaning?
You can request carpet cleaning as part of any one-off clean.
If you don't require carpet cleaning as part of a deep clean or end of tenancy clean, you can book a standalone clean of your carpets. Select the deep cleaning option & tell us in the notes that the clean is for your carpet only. We'll send you a quote.
What kind of stains will carpet cleaning remove?
Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.
Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.
What is Housekeep doing to stay COVID-19 secure?
We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.
About carpet cleaning
Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.
Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.
To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning on its own, or book this service as part of a one-off or end of tenancy clean.
Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.
Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.
We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year.
Customer care at Housekeep
Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.