How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Hounslow

Adera was amazing. Very friendly and professional. She cleaned the house thoroughly and followed instructions.
Today
I
Acton
Lucie always does a great job of keeping the house clean. She works to a high standard and goes the extra mile.
Today
L
Acton Green
Marzena was absolutely superb. She was very thorough and the flat looks great ready for us moving out!
Yesterday
R
Acton
Really pleased. Great job done and felt very comfortable leaving her to get on with the work in the flat while I worked in a coffee shop nearby....which she did to a v high standard!
Yesterday
A
Acton Green
Dora came as a one off and can't do a regular clean which is a shame as she was excellent. Really hard working and the house is like new.
2 days ago
g
Acton
Manuel did a great job cleaning our house! He was friendly and polite, and very quick and efficient. Thanks!
2 days ago
H
Boston Manor
Very efficient, very quiet (we have two infants that were sleeping while she was cleaning) and incredibly thorough. Fantastic job!
3 days ago
G
Acton
Luisa was excellent, very kind, polite and friendly. Carried out a thorough clean of the flat in a systematic fashion. Would love to have her back again
4 days ago
F
Acton
First clean with this service and with Sashenka. She arrived within the expected window, was very independent and just got on and cleaned the house without instruction needed. She was respectful of the house, wasn't shy to ask questions when she had them, and was very polite to me. She did a great job for our first clean, am pleased and hopeful about future visits.
1 week ago
K
Isleworth

Areas we cover in Hounslow

  • Ashford
  • Bedford Park
  • Boston Manor
  • Brentford
  • Chiswick
  • Cranford
  • East Bedfont
  • Feltham
  • Gunnersbury
  • Hatton
  • Hounslow
  • Hounslow Heath
  • Isleworth
  • Kew Bridge
  • Lampton
  • Osterley
  • South Acton
  • Syon Park
  • Turnham Green

About the Housekeepers

Hounslow’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Martina

Martina

Areas covered:

Bedford Park East Sheen Gunnersbury Kew Kew Gardens Richmond South Acton

Review:

“Superb cleaner, good to talk to and did an outstanding job with the clean, will make your house look ten times better.”

Sam, Kew - Yesterday

Velma

Velma

Areas covered:

Ealing Ealing Common Hanger Lane North Ealing Northfields South Ealing West Ealing

Review:

“Velma worked hard as usual and cleaned my patio after the scaffolding had gone. It looks great now..”

C, Ealing - 1 week ago

Lydia

Lydia

Areas covered:

Acton Acton Town Acton Vale Boston Manor East Acton Hanwell West Acton

Review:

“I'm always impressed by her amazing job. I'm happy to see sparkling bathroom, well dusted chest and spotless kitchen after the job done. I've had cleaning service for couple of years and she is the best one! Thank you very much Lydia..”

Saori, Ealing - 1 week ago

Hounslow news

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.