How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in North West London

Such a lovely lady who was a pleasure to have in my home and did a wonderful clean! Very happy!
Today
V
Belsize park
Luliana provided excellent service and the flat looks sparkling! Recommend for all your cleaning needs!
Yesterday
L
Fitzrovia
Ana was so very thorough. I was so surprised with her cleaning. My floor actually squeaked as in the definition of squeaking clean. She was very neat, tidy and proactive in her cleaning & tidying the house. Will def book her as a regular. 5 stars!!!
Yesterday
Keziah
Brondesbury
She was on time, punctual. Very professional manner. Knows well her work. Suggests production which will be good to use.
Yesterday
Eda
Burnt Oak
Fernanda was great. Hard working, fast, thorough and easy to have in the house- thank you!
Yesterday
M
Burnt Oak
Marzena was absolutely superb. She was very thorough and the flat looks great ready for us moving out!
Yesterday
R
Acton
What a lovely lady! Did a fantastic job and my house looks like a different house! Paid attention to detail and left the house spotless! Amazing!!!
Yesterday
L
Brent Cross
Best Housekeep clean I've had so far! Margaret did everything perfectly! Extremely happy with her work.
Yesterday
Tzvetan
Lisson Grove
Magdalena is a very professional cleaner, great attention to details and attention. She is also very warm and discreet. We love her!
2 days ago
F
Fitzrovia

Areas we cover in North West London

  • Arkley
  • Baker Street
  • Belsize park
  • Borehamwood
  • Brent Cross
  • Brent Park
  • Brondesbury
  • Brondesbury Park
  • Camden Town
  • Cassiobury
  • Chalk Farm
  • Childs Hill
  • Colindale
  • College Park
  • Cricklewood
  • Dartmouth Park
  • Dollis Hill
  • Edgware
  • Elstree
  • Euston
  • Frognal
  • Golders Green
  • Gospel Oak
  • Hampstead
  • Hanwell
  • Harlesden
  • Hendon
  • Kensal Green
  • Kentish Town
  • Kilburn
  • Kingsbury
  • Lisson Grove
  • Marylebone
  • Mill Hill
  • Nascot Wood
  • Neasden
  • North Acton
  • Old Oak Common
  • Park Royal
  • Primrose Hill
  • Queensbury
  • Regent's Park
  • Somers Town
  • South Hampstead
  • St John's Wood
  • Stonebridge
  • Swiss Cottage
  • Temple Fortune
  • The Hyde
  • Tufnell Park
  • Watford
  • Well End
  • Wembley
  • West Hampstead
  • West Hendon
  • West Twyford
  • Willesden

About the Housekeepers

North West London’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Dora

Dora

Areas covered:

Askew Gunnersbury Park Shepherd's Bush Green Shepherd's Bush Market Shepherds Bush West Acton White City

Review:

“Dora came as a one off and can't do a regular clean which is a shame as she was excellent. Really hard working and the house is like new..”

g, Acton - 2 days ago

Denisa-Ioana

Denisa-Ioana

Areas covered:

Brondesbury Childs Hill Kilburn Neasden South Hampstead Swiss Cottage Willesden

Review:

“Another amazing clean today. Denisa is so fast and thorough. Beautiful ironing and my house looks perfect. What a treat to come home to..”

Annicka, Brent Cross - 2 days ago

Moyrat

Moyrat

Areas covered:

Acton Brent Park East Acton North Acton North Ealing South Ealing World's End

Review:

“Very efficient, very quiet (we have two infants that were sleeping while she was cleaning) and incredibly thorough. Fantastic job!.”

G, Acton - 2 days ago

North West London news

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.