How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Nunhead

Another amazing clean, thank you so much. I loved that Lebohang suggested a new product for the floors of my flat today - I came back to the place absolutely sparkling and smelling incredible.
Yesterday
L
Livesey
Linda was great - friendly, fast and thorough. She takes pride in her job, is easy to communicate with and open to feedback. ⭐️
3 days ago
J
Bermondsey
Stella was super nice and did an amazing job helping to remove the stains on my kitchen counter. She was also paying a lot of attention to detail espcially in the bathroom area! It was great to have her help out and I definately recommend her!
4 days ago
F
Bermondsey
really amazing dedication to doing the best job possible - put in so much effort to get the oven clean (it was a miricle!) and getting a stain out of a carpet. Thank you so much for your efforts. Much appreciated.
4 days ago
R
Bermondsey
Incredibly thorough, friendly, went above and beyond with tasks/time, and worked hard the whole way through to make our place spick and span - would absolutely recommend
1 week ago
S
Bermondsey
Emmanuel went above and beyond during his clean. He left the place spotless and even went the extra mile to clean the areas under the bed and behind the furniture. Great guy to speak to as well. Top quality job.
1 week ago
P
Bermondsey
This was the first clean that Ligita has done, and it was very effecient and thorough. We will be very happy to have her as our regular weekly cleaner John, Nunhead
1 week ago
John
Livesey
Ralitsa was very nice and kind. She cleaned everything very nicely, my flat looks absolutely new now. She's also very polite and gave me very nice tips throughout the process. Also stayed a couple or minutes over time to finish the kitchen. I'm very happy with the service
1 week ago
Rahmee
Bermondsey
Fanta did a fantastic clean for us today. She is friendly, enthusiastic and a very thorough Housekeeper!
2 weeks ago
N
Bermondsey

Areas we cover in Nunhead

  • Nunhead
  • Southwark

About the Housekeepers

Nunhead’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Yvette

Yvette

Areas covered:

Livesey Nunhead Old Kent Road Peckham Rotherhithe South Bermondsey Surrey Quays

Review:

“Worked so hard to get through everything I asked of her, extremely thorough - all the rooms are sparkling! I would highly recommend Yvette..”

Chloe, Bermondsey - 2 days ago

Stefania

Stefania

Areas covered:

Brixton Camberwell Crofton Park Herne Hill Honor Oak Loughborough Junction Peckham Rye

Review:

“Impressed with level of cleaning and efficiency. Stefania is friendly and professional, a job well done!.”

S, East Dulwich - 1 week ago

Audrey

Audrey

Areas covered:

Brockley Deptford Evelyn Honor Oak Ladywell Livesey New Cross

Review:

“Audrey helped with jobs (like cleaning windows) that i just could not bring myself to do personally. I would encourage customers to give Audrey as much guidance as possible and monitor the progress as she goes..”

Natalia, Deptford - 1 week ago

Nunhead news

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Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.