How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Tower Hamlets

Really nice lady. Very professional job and really cared about doing a good job. Please pass on our thanks. James and Debra
Today
J
Bow
Nicoleta was extremely professional. She invited me to explain what I requested. She did actually listen and did not waste any time with getting her job done. I rate her as excellent
Today
L
Bow
I'm very happy with Sharon. A really good quality of clean and gets on with it around our changing family circumstances.
Today
J
Bethnal Green
Susan did an amazing job today, cleaned properly everything she was told to and she had a very friendly attitude which was a plus! Keep up the good job 👍🏻
2 days ago
F
Bethnal Green
Ayan was on time. She was very polite, friendly and did a great job. Everything is clean and tidy. Excellent service!
2 days ago
O
Aldgate
Victoria was excellent. Very professional, thorough and efficient. Arrived on time, called before to say she was close by. Very pleased.
2 days ago
P
Aldgate
Tahlema cleaned amazingly and very precisely, just as I like. She also ironed a lot of clothes within the timeframe. I'm very very happy of her.
3 days ago
C
Bethnal Green
We managed very well , she works fast and very clean , I needed to keep an eye as the flat needed to be very clean , if she was livening in our area I would take her for my home . I live in Edgware so it's far from the flat . I recommend her ! She is nice and works fast and good !
3 days ago
M
Bow
Maria is one of the most thorough cleaners I have had and worked extremely hard. I would have Maria back anytime.
5 days ago
A
Blackwall

Areas we cover in Tower Hamlets

  • Bethnal Green
  • Blackwall
  • Bow
  • Bromley-by-Bow
  • Cambridge Heath
  • Canary Wharf
  • Cubitt Town
  • Isle of Dogs
  • Leamouth
  • Limehouse
  • Mile End
  • Millwall
  • Poplar
  • Shadwell
  • South Bromley
  • Stepney
  • Wapping
  • Whitechapel

About the Housekeepers

Tower Hamlets’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Victor Osayi

Victor Osayi

Areas covered:

Bromley-by-Bow Leytonstone Limehouse Mile End Old Ford Wanstead Whipps Cross

Review:

“Victor did a brilliant job and offered to clear out the rubbish. He also cleaned a few extra details, which was very helpful..”

h, Dalston - Yesterday

Diana

Diana

Areas covered:

Bow Homerton Lea Bridge Olympic Park Stratford Temple Mills West Ham

Review:

“Open communication about what was feasible in the time. Excellent kitchen and bathroom is sparkling..”

P, Forest Gate - Yesterday

Shereen

Shereen

Areas covered:

Brick Lane Clerkenwell Portsoken Shadwell Stepney Wapping Whitechapel

Review:

“Really great job! We needed a one off clean after decorators had been in and left dust everywhere- the place is now spotless and liveable again - perfect!.”

E, Balham - 2 days ago

Tower Hamlets news

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.