How end of tenancy cleaning works

Finalise your move out date

We'll clean once you've moved out. You can book with as little as 24hrs notice

Get a quote & book online

Get an instant quote online based on the size of your home

We'll give you a call

Once you've booked online, we'll give you a call to schedule your clean & answer any questions you have

We’ll make your home as good as new

Our team will deep-clean your home using our agency approved checklist

We'll send you a post-clean report

Send this to your landlord or estate agent to prove the end of tenancy clean took place

Get your deposit back

If you don't pass your inspection, it won't be because of the cleaning

Why choose Housekeep?

West London's best cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

We'll provide you with a simple price based on the size of your home

We'll stay until the job's done

With end of tenancy cleaning there's no time limit - we'll stay until the work is done!

Professional service

We're an award-winning service you can trust. All cleaners are experienced and background checked

Get your deposit back

Our end of tenancy cleaning teams use an agency approved checklist to ensure your deposit is returned

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all end of tenancy cleans

What's included in an end of tenancy clean?

End of tenancy cleaning

End of tenancy cleaning includes:

  • Dusting and wiping of all surfaces
  • Deep oven cleaning
  • Cleaning of the dishwasher and washing machine
  • Wiping inside and outside of cupboards
  • Fridge & freezer cleaning
  • Inside windows
  • Deep cleaning of kitchen and bathrooms, including descaling
  • Vacuuming of all upholstery and flooring
  • Cleaning underneath furniture
  • Mopping all hard flooring

Extra services

In addition to the inclusive tasks above, you can add these optional extra services to your end of tenancy clean.

Carpet cleaning

Carpet cleaning

Remove stains and make your carpets & rugs as good as new More info

Clean outdoor areas

Clean outdoor areas

Clear your balcony, patio or decking of dirt and debris More info

Upholstery cleaning

Upholstery cleaning

Remove dirt, dust & allergens from your furniture with upholstery cleaning. Available for your sofa, curtains, blinds and mattresses More info

Antiviral sanitisation

Antiviral sanitisation

Using disinfectant and virucidal products to kill 99.9% of bacteria and viruses More info

Frequently asked questions

Why do I need an end of tenancy clean before I move out?

Most tenancy agreements require you to organise an end of tenancy clean prior to checking out of the property.

If you do not organise a clean, and the property fails to meet the landlord’s requirements for cleanliness, you may have a fee deducted from your security deposit to cover the cost of cleaning.

What’s the difference between regular cleaning and end of tenancy cleaning?

End of tenancy cleaning is more thorough than a standard home clean, and takes longer to complete. It’s designed to make a home like new before new tenants move in.

Cleaning of kitchen appliances and white goods is included as standard in an end of tenancy clean, and the cleaners will move furniture to clean beneath. All cupboards will be cleaned - inside and out - as well as inside windows.

All tasks included in a standard home clean - including mopping, vacuuming and surface cleaning - are also completed during an end of tenancy clean.

How do I add special requirements to an end of tenancy clean?

If you have any other specific requirements, please do let us know about these in the 'Other Details' field when requesting a quote.

End of tenancy cleaning does not include the cleaning of walls or ceilings.

Which items can be left in the property during an end of tenancy clean?

Ideally the property should be fully cleared. The only items that should be left in the property are those staying in the property after your tenancy ends. If you require the inside of cupboards to be cleaned, these will need to be emptied in advance of the clean.

How do I add outdoor areas to an end of tenancy clean?

If you have a patio or balcony, cleaning this can be included to your end of tenancy clean, as can cleaning the outside of your windows. If you're looking to book these services, please do let us know in the 'Other Details' field when requesting a quote.

What is Housekeep doing to stay COVID-19 secure?

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing at all end of tenancy cleans.

About end of tenancy cleaning in West London

You should book an end of tenancy clean with Housekeep when preparing to move out of your rental property.

End of tenancy cleaning is a requirement of lots of tenancy agreements, to ensure that the property is clean for new tenants to move in. If an end of tenancy clean is not completed, you could have a fee deducted from your security deposit to cover the cost of cleaning.

If you've recently brought a property, you can also book this service is to ensure the property is clean before you move in.

To book an end of tenancy clean, simply fill out our online form and a member of the team will give you a call to get your clean booked in. 

We have availability across West London, with cleaners on standby and available at short notice or for advance booking. Just let us know your availability when requesting a quote, and we’ll book you in for a convenient time. We recommend that you have packed-up and emptied the property, prior to your cleaners attending.

Your cleaning team will provide all of the products and equipment required to deliver a perfect end of tenancy clean. During the clean, your cleaners will work against an agency approved checklist to ensure that your security deposit is returned.

End of tenancy cleaning includes all standard cleaning tasks, as well as the cleaning of appliances and furniture. Steam cleaning of carpets and upholstery is also available as an optional extra. 

After your clean, we’ll provide a receipt for the job, to evidence the work completed.

Our end of tenancy cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans. 

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Our end of tenancy cleans use our agency-approved cleaning checklist, so you can be confident that you’ll receive your security deposit back in full.

Join our happy customers in West London

Mariana did a great job at my apartment. She was thorough and accommodated all of my comments

Yasmine - Acton Green, 3 days ago

Alexandra is definitely a professional cleaner. She knows what needs to be done without us need to tell her what to do. She is very thorough and even cleaned the difficult lime scale. 5 stars!

C - Ealing, 3 days ago

Lydia was, without a doubt, the best cleaner I have ever had (and I have had quite a few!) She was extremely thorough and left the house absolutely immaculate from top to bottom! She was also extremely friendly and polite. I would thoroughly recommend her and will always be using her in the future.

J - Northfields, 4 days ago

Ive finally found the perfect cleaner! It took me a while but it happened and Im very happy- thanks for cleaning so thoroughly 👍

Sophie - Askew, 4 days ago

Thanks a lot Mariama! Would love to schedule something on an ongoing basis if of interest to you

A - Bayswater, 4 days ago

Maria is soooo lovely We talked through what needed to be cleaned she’s just such a warm personxxx

R - Askew, 5 days ago

Orsolya did as always provide and excellent clean. She is proactive and came up with suggestions to new areas to clean + is always helpful at coming jo with solutions to any challenges!

Frederikke Løkke - Acton Green, 1 week ago

Lenka's work is spot on and she's organised and great to communicate with. My partner and I are both working from home in different rooms on quite a lot of video calls so we've had to plan which rooms to work on around call times AND our home is on the market for sale so we're making quite short notice bookings before viewings (so various complications!) and Lenka has been excellent.

Lolly - Acton Green, 1 week ago

Ivana saved the day... the house was extra dirty after some building works and now it’s sparkling again.

Natasha - Acton, 1 week ago

Deborah did an excellent job! She went above and beyond any expectations and brought such amazing energy into our home! Highly recommended and welcome back any time.

S - Bayswater, 1 week ago

Areas we cover in West London

  • Acton
  • Acton Green
  • Bayswater
  • Bedford Park
  • Boston Manor
  • Chiswick
  • Ealing
  • Ealing Common
  • East Acton
  • Fitzrovia
  • Gunnersbury
  • Gunnersbury Park
  • Hammersmith
  • Hanger Lane
  • Hanwell
  • Harley Street
  • Holland Park
  • Hyde Park
  • Kensal Town
  • Kensington
  • Kensington Olympia
  • Ladbroke Grove
  • Little Venice
  • Maida Hill
  • Maida Vale
  • Mayfair
  • North Ealing
  • Northfields
  • North Kensington
  • Notting Hill
  • Oxford Street
  • Paddington
  • Piccadilly
  • Pitshanger
  • Ravenscourt Park
  • Shepherds Bush
  • Soho
  • South Acton
  • South Ealing
  • Stamford Brook
  • Turnham Green
  • West Acton
  • Westbourne Green
  • West Ealing
  • West Kensington
  • White City

Some of the great cleaners available in West London

Antonio

(4.8)

Areas covered

  • Eaton Square
  • Marylebone
  • Oxford Street
  • Paddington
  • Pimlico
  • Victoria
  • Westminster

Adina

(5.0)

Areas covered

  • Brent Park
  • Brondesbury Park
  • Dollis Hill
  • Hendon
  • Kensal Green
  • Neasden
  • Paddington Basin

Mihaela-Gabriela

(4.9)

Areas covered

  • Brondesbury
  • Chalk Farm
  • Lisson Grove
  • Primrose Hill
  • Regents Canal
  • South Hampstead
  • Swiss Cottage

West London's best cleaners

Professional House Cleaners

Every cleaner has at least 6 months' professional home cleaning and ironing experience

Vetted and Background-checked

Cleaners are interviewed in-person and undergo an 8-step background check

5 Star Reviews

We collect reviews and feedback after every clean to make sure all cleaners are 5-star quality

The Housekeep Promise

If you’re not totally satisfied, we promise to send an alternative cleaner to re‑clean for free!

Customer care at Housekeep

Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

Email support

You can also call or chat with your cleaner directly, through your online account.

West London news

Housekeeper of the Week: Iuliana

This week’s Housekeeper of the Week is the fantastic Iuliana. Iuliana passed an amazing milestone this week, celebrating her 5 year anniversary on the Housekeep platform! Iuliana works in the West London boroughs of Hammersmith & Fulham, Kensington & Chelsea and Westminster, cleaning for customers in the Paddington (W2), Kensington…

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Housekeeper of the Week: Mihaela

This week's top Housekeeper is Mihaela. Mihaela cleans homes in the West London boroughs of Richmond upon Thames and Kingston upon Thames, regularly visiting the Twickenham (TW1), Whitton (TW2) & Kew (TW9) areas. Mihaela is quite new to the Housekeep platform, but has already built a reputation as a highly reliable...

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Housekeeper of the Week: Alexandra

This week's top Housekeeper is Alexandra. Alexandra cleans in West London, with customers in the Ealing (W5), Acton (W3) and Northfields (W13) areas. Alexandra has been cleaning with us for almost two years, and has delivered over 500 cleans through the Housekeep platform. Over that time, she's received consistent praise for...

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Remove deep, ingrained dirt including limescale More info

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Office cleaning

Office cleaning

Including desks & other high-contact surfaces, floors, toilets, kitchens & IT equipment More info