How residential/communal block cleaning works

Looking for a cleaning service that actually works?

We provide a reliable, high-quality cleaning service that's tailored to your needs

Fill in our online quote form

Tell us about your property and we'll give you a quote

We'll give you a call

We'll give you a call to discuss your needs and answer any questions you have

We'll deliver 5-star cleaning that suits you

One cleaner or 10. Daily or weekly. We'll deliver 5-star cleaning that meets your needs

Simple online payment

We'll take payment after each clean & send you an invoice for easy expensing

Manage your cleaning schedule online

You can reschedule, skip or add extra cleans with just a few clicks

Why choose Housekeep?

London's best residential cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Your all-round maintenance partner

Whether you need regular cleaning, a one-off deep clean or a tradesperson - we've got you covered

Dedicated residential team

Your account will be looked after by our dedicated residential cleaning team

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all residential block cleans

Fully vetted cleaners

All of our residential cleaners are DBS checked and highly-experienced

Highly competitive pricing

Pay a simple price per hour. Contact us for a bespoke quote for your residential block

Our happy commercial clients

​"​Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep  to any company looking for a daily office cleaner​"​

Simon, Director, Onsite Property Management

"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
            

James, Director, Marsh & Parsons

"​Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!​"

David, Co-founder, Laundry Republic

What's included in residential/communal block cleaning?

Residential/communal block cleaning

Internal cleaning:

  • Wiping down all handrails
  • Cleaning the lift
  • Indoor windows
  • Vacuuming all flooring, including stairs
  • Mopping all hard flooring
  • Tidying the postbox area
  • Cleaning the concierge desk & reception areas

External cleaning:

  • Sweeping courtyards & walkways
  • Tidying the bin storage areas
  • Wiping down external handles & intercoms

Extra services

Our residential block cleaning service is completely bespoke and tailored to the needs of each client. 

You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.

Tradespeople

Tradespeople

Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks

Carpet & upholstery cleaning

Carpet & upholstery cleaning

Remove stains and make your carpets, rugs & upholstery as good as new

Antiviral sanitisation

Antiviral sanitisation

Decontaminate your block after a confirmed or suspected case of COVID-19

Internal & external window cleaning

Internal & external window cleaning

Brighten your block by removing dirt and dust from the inside and outside of windows

Ready to get a quote for your residential block?

Get a quote

Frequently asked questions

In what areas of London do you provide residential cleaners?

We have availability for residential/communal block cleaning all over London.

We'll send you the highest rated residential cleaners in your local area.

What equipment do I need to provide?

Your building must have a mop, bucket and vacuum cleaner.

If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.

How do I book at a convenient time?

When you fill out our online quote form, we'll ask you the best time for your cleans to take place.

We have plenty of cleaners available during the day and out-of-office hours - just let us know when suits you and your residents best, and we'll get you booked in.

How do I give my cleaner spare keys?

If you'd like, you can give your cleaner spare keys so they can access your block without needing to be let in.

Just hand the keys to your cleaner and add the locking instructions to your online account.

We'll remove any identifying information from your keys and add a unique tracking code to them. This ensures that only your cleaners can identify the building that is accessed with your keys.

Alternatively you can let your cleaner in, or provide access via a concierge or key safe. This is all managed in your online account.

How do I book a one-off deep clean for my residential block?

Once you've registered with Housekeep, you can book deep residential block cleaning through your online account.

In addition to deep cleaning, you can also request other specialist cleaning services for your residential block, including:

  • Carpet & upholstery cleaning
  • Antiviral sanitisation
  • Internal & external window cleaning

If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when completing our online quote form.

What is Housekeep doing to stay COVID-19 secure?

We're following enhanced cleaning, handwashing and hygiene procedures, and we're asking customers and cleaners to maintain social distancing during all residential/communal block cleans.

How many cleaners will you send?

Once we have all the details about your residential block, we'll work out how many hours the clean will take and then decide how many cleaners to send.

For communal areas, you may only need one cleaner, while larger residential blocks may require a team of cleaners.

However many cleaners we send, we'll make sure that the same highly-rated cleaners are sent to each of your cleans.

How do I ask my cleaner to wear a uniform or ID?

All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID while in your block, please tell us when you book.

If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.

How does holiday and sickness cover work?

In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our residential cleaning support team who will be able to give you a hand getting this organised.

We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.

About residential/communal block cleaning

Our residential/communal block cleaning service can be booked for daily cleaning, weekly cleaning or anything in between. We have highly rated cleaners available across London to help with any of your residential cleaning needs.

To book residential block cleaning, simply fill out our online form to let us know about your residential block. A member of our commercial cleaning team will give you a call to provide a quote and schedule your clean.

We'll send the same cleaner - or cleaning team - each time, ensuring that you receive a consistent and reliable 5-star service. After each clean, we'll bill your preferred payment card and send an invoice for easy expensing.

During each clean, we'll thoroughly wipe all accessible surfaces, including lift buttons, light switches and handrails. We'll vacuum all flooring throughout your block, including the stairs and lift, and mop hard flooring. We'll also make sure that your concierge desk, reception and postbox area are thoroughly cleaned. Your cleaners can also work on your external areas, sweeping the entrance way and tidying the bin storage area.

In addition to standard cleaning tasks, you can request deep cleaning tasks, such as carpet & upholstery cleaning, or external window cleaning. We also have handymen on standby, who can help with any maintenance tasks that come up.

Our London residential block cleaning service is completely flexible - you can reschedule, skip and even book in extra cleans through your online account. There's no minimum term on your contract, giving you complete control over your cleaning.

Our residential block cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year. 

Customer care at Housekeep

Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

Email support