How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Chiswick

Marzena was absolutely superb. She was very thorough and the flat looks great ready for us moving out!
Today
R
Acton
Really pleased. Great job done and felt very comfortable leaving her to get on with the work in the flat while I worked in a coffee shop nearby....which she did to a v high standard!
Today
A
Acton Green
Dora came as a one off and can't do a regular clean which is a shame as she was excellent. Really hard working and the house is like new.
Yesterday
g
Acton
Very efficient, very quiet (we have two infants that were sleeping while she was cleaning) and incredibly thorough. Fantastic job!
2 days ago
G
Acton
Luisa was excellent, very kind, polite and friendly. Carried out a thorough clean of the flat in a systematic fashion. Would love to have her back again
3 days ago
F
Acton
Luisa is AMAZING! Lovely person, really quick and efficient too, always going the extra mile
1 week ago
A
Acton Green
Daniela does a fantastic job everytime. Such attention to detail and superb cleaning of surfaces.
2 weeks ago
O
Acton Green
Great service by Tracey today. She has a positive and friendly attitude and is quick, efficient and thorough!
2 weeks ago
S
Acton
Louisa was very pleasant and does the best she can and she cops very well when I ask her to do something in a different way or re do something. She is very friendly and adapt herself quickly even if she does not speak English well yet.
3 weeks ago
L
Acton

Areas we cover in Chiswick

  • Acton Green
  • Bedford Park
  • Chiswick
  • Gunnersbury
  • South Acton
  • Turnham Green

About the Housekeepers

Chiswick’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Martina

Martina

Areas covered:

Bedford Park Chiswick East Sheen Gunnersbury Kew Gardens South Acton Turnham Green

Review:

“Superb cleaner, good to talk to and did an outstanding job with the clean, will make your house look ten times better.”

Sam, Kew - Today

Lydia

Lydia

Areas covered:

Acton Acton Central Acton Town Acton Vale Ealing Gunnersbury Park Pitshanger

Review:

“I'm always impressed by her amazing job. I'm happy to see sparkling bathroom, well dusted chest and spotless kitchen after the job done. I've had cleaning service for couple of years and she is the best one! Thank you very much Lydia..”

Saori, Ealing - 1 week ago

Martina

Martina

Areas covered:

Acton Green Chiswick East Sheen Gunnersbury Kew Mortlake Richmond

Review:

“Martina is a godsend. She works so hard and won't sit down for a rest though I ask her to. I consider myself to be very lucky to have found her..”

Anne, East Sheen - 2 weeks ago

Chiswick news

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Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.