How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Westminster

Luliana provided excellent service and the flat looks sparkling! Recommend for all your cleaning needs!
Today
L
Fitzrovia
Luliana is always amazing. Polite, lovely, a problem solver. Sees problems and solves them. A wonderful worker and a pleasure to talk with. She's fantastic in every way! I trust her to get my home perfect all the time for
Today
T
Bayswater
Best Housekeep clean I've had so far! Margaret did everything perfectly! Extremely happy with her work.
Today
Tzvetan
Lisson Grove
Magdalena is a very professional cleaner, great attention to details and attention. She is also very warm and discreet. We love her!
Yesterday
F
Fitzrovia
Blessing is our weekly cleaner. We own a very large home in central and her attention to detail is impeccable. Every corner and surface is left spotless. She also organises effectively and I'm always shocked how everything has been organised and cleaned. Every week feels like a home makeover. She's also incredibly sweet to our lovely dog who often disturbs her and has made friends with our dog :)
Yesterday
P
Fitzrovia
Best cleaner yet. Polite and did a great job. We would like to keep Alkausara if possible please moving forward.
2 days ago
V
Baker Street
Jolanta is a sweet lady who is extremely helpful and enjoys what she does :) You'll be lucky to have her!
3 days ago
A
Belgravia
Cassidy is my angel! Wonderful house keeping. Leaves my home looking and feeling fresh and clean. Thank you!
3 days ago
V
Belgravia
Very nice and polite person, efficient and works in absolute silence ! Incredible. Overall an excellent service.
4 days ago
Lionel
Fitzrovia

Areas we cover in Westminster

  • Baker Street
  • Belgravia
  • Fitzrovia
  • Harley Street
  • Knightsbridge
  • Little Venice
  • Maida Vale
  • Marylebone
  • Mayfair
  • Oxford Street
  • Piccadilly
  • Soho
  • St James's
  • St John's Wood
  • Westminster
  • Whitehall

About the Housekeepers

Westminster’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Tsungai Arnold

Tsungai Arnold

Areas covered:

Chancery Lane Clerkenwell Finsbury Marylebone Mayfair Piccadilly St Pancras

Review:

“I'm very satisfied with his service, the flat is clean and he was definitely very nice and friendly!.”

Adrien, Bloomsbury - 2 days ago

Danielle

Danielle

Areas covered:

Bayswater Maida Hill Notting Hill Paddington Paddington Basin Regents Canal Westbourne Green

Review:

“Danielle was punctual, personable, thorough and conscientious. I would highly recommend her and will certainly ask for her again..”

Emma, Little Venice - 4 days ago

Shawn

Shawn

Areas covered:

Bayswater Hyde Park Little Venice Maida Vale Notting Hill Paddington Paddington Basin

Review:

“Probably the best cleaner we had so far. He paid attention to every small thing and cleaned every item in the house. Will definitely have him come over for a clean again and highly recommend to anyone else looking..”

M, Bayswater - 6 days ago

Westminster news

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.