How it works

How move in/out cleaning works

1. Get a price

Tell us about your home, get an instant quote, and secure your slot — all in under a minute.

2. Get a 5-star clean

An experienced cleaning team arrives fully equipped and follows an agency-approved checklist for the perfect clean.

3. Cleaning sorted

Move in - or out - of your spotless home.

Why choose Housekeep?

Housekeeper washing windows
London's best move-out cleaners

Millions of cleans have been booked through Housekeep, with an average rating of 4.9-stars

Housekeeper fixing pictures
Get a quote online

We'll provide you with a simple price based on the size of your home

Housekeeper shaking sheets
The team stays until the job's done

With move in/out cleaning there's no time limit - the cleaning team stays the work is done!

Housekeeper dusting
Professional service

We're an award-winning service you can trust. All cleaners are experienced and background checked

Housekeeper washing windows
Get your deposit back

All cleaning teams use an agency approved checklist to ensure your deposit is returned

What you get with Housekeep

What's included in a move in/out clean?

Move in/out cleaning includes:

  • Dusting and wiping of all surfaces
  • Oven cleaning
  • Cleaning of the dishwasher and washing machine
  • Wiping inside and outside of cupboards
  • Fridge & freezer cleaning
  • Inside windows
  • Deep cleaning of kitchen and bathrooms, including descaling
  • Vacuuming of all upholstery and flooring
  • Mopping all hard flooring

Extra services

In addition to the inclusive tasks above, you can add these optional extra services to your move in/out clean.

Carpet cleaning

Carpet cleaning

Remove stains and make your carpets & rugs as good as new More info

Clean outdoor areas

Clean outdoor areas

Clear your balcony, patio or decking of dirt and debris More info

Upholstery cleaning

Upholstery cleaning

Remove dirt, dust & allergens from your furniture with upholstery cleaning. Available for your sofa, curtains, blinds and mattresses More info

Antiviral sanitisation

Antiviral sanitisation

Using disinfectant and virucidal products to kill 99.9% of bacteria and viruses More info

Ready to get a quote?

Get quote

Frequently asked questions

Most tenancy agreements require you to organise a move-out/end of tenancy clean prior to checking out of the property.

If you do not organise a clean, and the property fails to meet the landlord’s requirements for cleanliness, you may have a fee deducted from your security deposit to cover the cost of cleaning.

Move in/out cleaning is more thorough than a standard home clean, and takes longer to complete. It’s designed to thoroughly clean a property before new tenants move in.

Cleaning of kitchen appliances and white goods is included as standard in a move in/out clean. All cupboards will be cleaned - inside and out - as well as inside windows.

All tasks included in a standard home clean - including mopping, vacuuming and surface cleaning - are also completed during a move in/out clean.

Our move in/move out cleaning service is the most thorough clean you can book. It's designed for homes that are completely empty, so the cleaning team can clean even more hard-to-reach areas - including the inside of cupboards & appliances.

Deep cleaning is more thorough than regular cleaning, but is designed for homes that are still being lived in.

Ideally the property should be fully cleared. The only items that should be left in the property are those staying in the property after you move out. If you require the inside of cupboards to be cleaned, these will need to be emptied in advance of the clean.

We take a card payment when you book. We accept Visa, Mastercard and American Express payment cards. 
 

Cleaners can collect keys from a key safe, a neighbour or your estate agent (within a ten minute walk of the property). Just let us know where the keys will be in the ‘Any other details?’ section of the booking form.
 

It usually takes your cleaning team 3-5 hours to complete a move-in/move-out clean.

The cleaning team will bring everything they need for your move in/move out clean, including all products and a vacuum cleaner.
 

About move in/out cleaning

It used to be tricky to find a professional move in/move out cleaning service. But we’ve made the whole process seamless – from click, to clean to cashless payment.

Just tell us about the job, and we’ll show you an instant price for your move in/move out clean. If you’d like to book, choose a date and time that works for you and pay to secure your slot.

Our move in/move out cleaning service is perfect when you’re moving house. All professional move in/move out cleaners use an agency approved checklist to ensure that new home feeling.

Move in/move out cleaning includes all standard cleaning tasks – like dusting, vacuuming and mopping –  as well cleaning appliances, inside windows and inside cupboards. You can customise your move in/move out clean with extra tasks, including inside fridge/freezer cleaning, carpet steam cleaning, upholstery & sofa steam cleaning, and cleaning external areas (balconies, terraces, patios).

Move in/move out cleans are normally completed by a team of two professional cleaners. They’ll bring all of the products and equipment for the perfect clean. All you need to do is make sure that the property is packed up and emptied before they arrive.

Housekeep is the UK’s best cleaning service, with a 4.9* average rating. We’ve completed over 1.5 million cleans – including thousands of professional move in/move out cleans.

Ready to get a quote? Click here to get started.

Join our happy customers in Richmond

4.7/5

Based on 832,402 customer reviews

5 stars
724,585
4 stars
48,866
3 stars
26,241
2 stars
14,188
1 star
18,522
Good communication with the team ahead of arrival (they were several hours later than scheduled but I was made aware and they were very apologetic). Team of four for three bedroom flat and it was left in immaculate condition. Would definitely use again and highly recommend!
1 month ago
F
Barnes (SW13)
She arrived on the earlier side of the appointment time which was amazing and she spent such a long time cleaning and making sure the flat was perfect for the end of tenancy clean. The whole flat was sparkling!!
4 months ago
Hannah
Putney Bridge (SW15)
The crew did a phenomenal job. Super thorough! Housekeep's (high) fee made the price really steep, but given the urgency with which we needed the clean and the great job delivered by the cleaning team, it was worth it regardless.
1 year ago
E
Putney Bridge (SW15)
Regina and her cleaning partner were brilliant, great job and far miles better than I could have done and I can normally do a good job when I clean (well I thought). I have no worries that I will get my deposit back as it's 2x better than when I moved in.
1 year ago
D
Kew (TW9)
great communication and flexibility from the cleaner, end of tenancy clean was completed well and any questions or queries I had were answered. Very happy.
1 year ago
J
Kew (TW9)
The cleaners were fantastic. Very professional and they did a very thorough job. I would highly recommend this service.
1 year ago
S
Barnes (SW13)
The flat looked like new thank you so much! Ladies were also lovely and superb communication beforehand and afterwards. Highly recommend!
1 year ago
G
Roehampton (SW15)
Very simple and easy to arrange, our landlord was very happy with the end of tenancy clean!
1 year ago
S
East Putney (SW15)
Very professional, team worked quickly and around all of my boxes as I had just moved in making sure I was happy with everything. The stained carpet came up brilliantly with the cleaning. Team was all very hard working and polite. Would definitely recommend
1 year ago
V
East Putney (SW15)

Areas we cover in Richmond

  • Barnes (SW13)
  • East Sheen (SW14)
  • Kew Bridge (TW8)
  • Mortlake (SW14)
  • Richmond (TW9)
  • Richmond Park (SW15)

About the Housekeepers

Richmond’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We complete background checks, including right to work and criminal record checks.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Stewart - home cleaner in Barnsbury, Canonbury, Dalston, Essex Road, Hackney Central, Hoxton, Kings Cross

Stewart

Areas covered

Barnsbury Canonbury Dalston Essex Road Hackney Central Hoxton Kings Cross

“Stewart had great communication, arrived right on time & did a very thorough & efficient job. Place is sparkling!.”

C, Barnsbury (N1C) - Today

Tudose - home cleaner in Blackhorse Road, Hoe Street, Leyton, Markhouse, Upper Walthamstow, Walthamstow Central, Wood Street

Tudose

Areas covered

Blackhorse Road Hoe Street Leyton Markhouse Upper Walthamstow Walthamstow Central Wood Street

“Absolutely fantastic service! The cleaner did a very thorough job and went above and beyond my expectations. She was very polite, professional, and paid attention to every detail. The place was spotless when they finished. I’m extremely happy with the service and will definitely be booking again. Highly recommend!.”

Kam, Whipps Cross (E17) - Today

Robert - home cleaner in Anerley, Bickley, Bromley, Bromley, Eden Park, Penge, Woodside

Robert

Areas covered

Anerley Bickley Bromley Bromley Eden Park Penge Woodside

“Robert is a truly good cleaner he went above and beyond for me and I wish to keep him now as my regular cleaner.”

A, Sydenham (SE26) - Today

Francesca - home cleaner in Acton, Acton Green, Chiswick, North Acton, Park Royal, South Acton, West Acton

Francesca

Areas covered

Acton Acton Green Chiswick North Acton Park Royal South Acton West Acton

“Great service provided by Francesca - she thoroughly cleaned the rooms and bathrooms and was very receptive to all suggestions.”

H, West Acton (W3) - Today

Jack - home cleaner in Crouch End Broadway, Harringay, Hornsey, Seven Sisters, Stamford Hill, Tottenham, Wood Green

Jack

Areas covered

Crouch End Broadway Harringay Hornsey Seven Sisters Stamford Hill Tottenham Wood Green

“Very friendly and thorough. Would like to comment that he did a particularly great job in the kitchen, using the right products to remove limescale from the sink and draining board..”

L, Harringay (N8) - Today

Housekeep cleans up in Richmond

Stats about Richmond

28.0% Have pets

41.0% Flats or apartments

59.0% Houses

82,482 Households

205,122 Residents

75.0% Own car

37.0% Single

Richmond news

Housekeeper of the Week: Stefano

This week’s Housekeeper of the Week is Stefano, who is based in South West London. Stefano cleans in the boroughs of Wandsworth, Kingston upon Thames & Richmond upon Thames, regularly cleaning in the Barnes (SW13), Putney (SW15) & Roehampton (SW15) areas. Stefano is rated 5-stars by his happy customers. They’re…

Housekeeper of the Week: Adiya

This week’s Housekeeper of the Week is Adiya! Adiya cleans across the South West London boroughs of Kingston Upon Thames, Richmond Upon Thames, Wandsworth & Merton, regularly cleaning homes in the Putney (SW15), Roehampton (SW15) Kingston Vale (SW15) & Putney Heath (SW15) areas. Adiya has worked with Housekeep for over…

Housekeeper of the Week: Mihaela

This week's top Housekeeper is Mihaela. Mihaela cleans homes in the West London boroughs of Richmond upon Thames and Kingston upon Thames, regularly visiting the Twickenham (TW1), Whitton (TW2) & Kew (TW9) areas. Mihaela is quite new to the Housekeep platform, but has already built a reputation as a highly reliable...

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Moving house can be a stressful ordeal. Packing belongings, finding a cleaning company and booking furniture movers; let’s be honest, moving house feels like a logistical nightmare. In our guide, we’ll break the process down, step by step, to ensure that you’re well prepped for your upcoming move. From setting...

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