How Airbnb & holiday rental cleaning works

Need reliable cleaners for your holiday rental?

We'll clean & replenish your holiday rental between guest stays

Fill in our online quote form

Tell us about your cleaning and housekeeping needs and we'll give you a quote

We'll give you a call

We'll give you a call to discuss your needs and answer any questions you have

We'll deliver 5-star cleaning between guest stays

We'll clean at a specific time, so you can organise same day check-outs/check-ins

Simple online payment

We'll take payment after each clean & send you an invoice for easy expensing

Manage your cleaning schedule online

You can instantly book & reschedule cleans with just a few clicks

Why choose Housekeep?

London's best cleaners & housekeepers

We've completed over 1m cleans, with an average rating of 4.9-stars

Your all-round maintenance partner

Whether you need regular housekeeping, one-off deep cleaning or a tradesperson - we've got you covered

Dedicated holiday rental cleaning team

Your account will be looked after by our dedicated holiday rental cleaning team

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all holiday rental cleans

Fully vetted cleaners

All of our cleaners are DBS checked and highly-experienced

Highly competitive pricing

Pay a simple price per hour. Contact us for a bespoke quote for your holiday rental cleaning & housekeeping

Our happy commercial clients

​"​Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep  to any company looking for a daily office cleaner​"​

Simon, Director, Onsite Property Management

"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
            

James, Director, Marsh & Parsons

"​Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!​"

David, Co-founder, Laundry Republic

What's included in Airbnb & holiday rental cleaning?

Airbnb & holiday rental cleaning include

Airbnb & holiday rental cleaning includes:

  • Secure key collection & return
  • General tidy
  • Dusting and wiping all surfaces
  • Thorough cleaning of kitchen, including running & emptying the dishwasher
  • Cleaning bathrooms & toilets
  • Changing bed linen and making beds
  • Laundering and ironing bed linen
  • Washing & folding towels
  • Restocking bathrooms
  • Vacuuming and mopping floors
  • Emptying bins
  • Sweeping entrance and outside areas

Extra services

Our Airbnb & holiday rental cleaning service is completely bespoke and tailored to the needs of each client. 

You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.

Tradespeople

Tradespeople

Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks

Carpet & upholstery cleaning

Carpet & upholstery cleaning

Remove stains and make your carpets, rugs & upholstery as good as new

Antiviral sanitisation

Antiviral sanitisation

Decontaminate your rental property after a confirmed or suspected case of COVID-19

Window cleaning

Window cleaning

Brighten your holiday rental by removing dirt and dust from the inside and outside of windows

Ready to get started?

Frequently asked questions

How can my cleaner access the property when I'm not there?

Your cleaner can access your rental property via the same method as your rental guests.

If you're not present, you can set up access instructions for a hidden key, key safe or Key Nest through your online account. Your cleaner can also collect your key from a concierge, local business or neighbour if that's more convenient.

When your cleaner has finished, they'll return your key so your next guests can access the property.

What equipment do I need to provide?

Your rental property must have a mop, bucket and vacuum cleaner.

If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.

If you'd like your cleaner to re-stock soap or other replenishables, these will need to be provided at the property. You can leave instructions about this on your online account.

Can I add multiple rental properties to my account?

You can have an unlimited number of Airbnb or short-term rentals on your Housekeep account, giving you full control of where and when your cleaning is booked.

If you have multiple properties you'd like to add, just let us know when requesting a quote - our commercial cleaning team will talk you through how you can add & manage properties through your account.

In what areas of London do you provide Airbnb & holiday rental cleaning?

We have availability for Airbnb & holiday rental cleaning all across London.

When we schedule your cleans, we'll book you in with the highest-rated cleaners & housekeepers in your local area.

How do I book at a convenient time?

When you fill out our online form, we'll ask you when you need your cleaners/housekeepers to attend.

We have plenty of cleaners available at all hours of the day - just let us know when you need help and we'll get that sorted for you.

How do I ask my cleaner to wear a uniform or ID?

All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID, please tell us when you book.

If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.

Can I book this service for any short let property?

Our holiday rental cleaning service can be booked for any short-term rentals. You can book cleaning for:

  • Holiday homes
  • Airbnb properties
  • Any other short let arrangement

Our service is bespoke and tailored to each client. When we book you in, our dedicated commercial cleaning team will help to organise a schedule and task list that suits your requirements.

How do I book a one-off deep clean for my holiday rental property?

Once you've registered with Housekeep, you can book deep cleaning for your property through your online account.

In addition to deep cleaning, you can also request other specialist cleaning services for your rental property, including:

  • Carpet & upholstery cleaning
  • Antiviral sanitisation
  • External window cleaning

If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when booking in.

How does holiday and sickness cover work?

In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our commercial cleaning support team who will be able to give you a hand getting this organised.

We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.

What is Housekeep doing to stay COVID-19 secure?

We're following enhanced cleaning, handwashing and hygiene procedures, and we're asking customers and cleaners to maintain social distancing during all cleans.

About Airbnb & holiday rental cleaning

Finding a reliable cleaning service for your holiday rental is a challenge.

There’s a chance you’ll get lucky with a recommendation from friends or family - but for most of us, it means hours spent trawling the internet, looking through terrible websites, trying to find a reputable service & a price list.

Worse still, most cleaning companies can't guarantee an arrival time, meaning it's impossible to organise a cleaner for same-day departures & arrivals. Even if you find a slot that works, the cleaners often arrive late or cancel at short notice, leaving you and your guests in a sticky situation.

Experiences like this are why we set up Housekeep - to do cleaning better.

No long email threads or back-and-forth - just fill out our online form and we'll give you a quick call to confirm a price and create your account. Then we’ll send you an email to confirm.

Once you've created your account, you can book cleans with a specific arrival time, to ensure your property is cleaned in time for your next guest's arrival. We've got reliable cleaners all over London, and a cover team on standby for any sickness or emergency.

Our cleaning service is suitable for any short let property, holiday rental or Airbnb. Just let us know about the property when you request a quote, and our commercial cleaning support team will make sure the service is tailored to your needs.

Once you've booked in, you can leave detailed access instructions so your cleaner can access the property via a hidden key, a key safe, Key Nest or any other arrangement. When they're finished, they'll pop the key back where they found it, ready for your next guest.

In charge of multiple short let properties? No problem - you can add & manage your properties through your Housekeep account, giving you full control of where & when your cleaning is booked.

But what about the actual cleans? How can you be sure we’ll keep your holiday rental in tip-top condition?

It’s right to ask. After all, lots of cleaning companies send under-experienced cleaners who don’t know what they’re doing. Then you end up with a poor clean and upset guests.

We’ve delivered over one million cleans, with a 4.9-star average rating. We’ll send an experienced cleaner to deliver top-notch cleaning at your Airbnb, short let or holiday rental property. They'll dust & wipe surfaces throughout the property, and thoroughly clean the kitchen, bedrooms, toilets & bathrooms, as well as restocking bathroom essentials like soap and toilet paper. Your cleaner can also wash, iron & change bed linen, and will empty all bins. They'll finish by vacuuming and mopping the floors, leaving the property spick and span for any incoming guests.

You can also add on extra tasks to your visits, including oven cleaning, indoor windows and fridge cleaning. If you have bespoke requirements, just add these as notes for your cleaner through your online account.

Our holiday rental cleaning service is COVID-19 secure; we're going above and beyond government guidance, and have introduced enhanced cleaning, handwashing and hygiene processes for all cleans. We’re also taking all the steps we can to maintain social distancing and ensure cleans are delivered safely.

Some of the great cleaners available

Denitsa

(4.9)

Areas covered

  • Bow
  • Hackney Marshes
  • Hackney Wick
  • Homerton
  • Leyton
  • Leytonstone
  • Victoria Park

Arjana

(4.9)

Areas covered

  • Crouch End Broadway
  • Crouch Hill
  • Harringay
  • Harringay
  • Manor House
  • Stroud Green
  • Wood Green

Iuliana

(4.9)

Areas covered

  • Bethnal Green
  • Bromley-by-Bow
  • Kingsland Road
  • Limehouse
  • Mile End
  • Shoreditch
  • Stepney

Siobhan

(5.0)

Areas covered

  • Hammersmith
  • Kensington Olympia
  • Latimer Road
  • Shepherd's Bush Market
  • Shepherds Bush
  • Stamford Brook
  • World's End

Annette

(4.8)

Areas covered

  • Aldgate
  • Cambridge Heath
  • Clerkenwell
  • Essex Road
  • Old Street
  • Spitalfields
  • Whitechapel

Professional Cleaners

Every cleaner has at least 6 months' professional cleaning experience

Vetted and Background-checked

All cleaners are interviewed in-person and undergo an 8-step background check

5 Star Reviews

We collect reviews and feedback after every clean to make sure all cleaners are 5-star quality

The Housekeep Promise

If you’re not totally satisfied, we promise to send an alternative cleaner to re‑clean your holiday rental for free!

Customer care at Housekeep

Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

Email support

Ready to get started?