How Airbnb & holiday rental cleaning works
Need reliable cleaners for your holiday rental?
We'll clean & replenish your holiday rental between guest stays
Fill in our online quote form
Tell us about your cleaning and housekeeping needs and we'll give you a quote
We'll give you a call
We'll give you a call to discuss your needs and answer any questions you have
We'll deliver 5-star cleaning between guest stays
We'll clean at a specific time, so you can organise same day check-outs/check-ins
Simple online payment
We'll take payment after each clean & send you an invoice for easy expensing
Manage your cleaning schedule online
You can instantly book & reschedule cleans with just a few clicks
Why choose Housekeep?
London's best cleaners & housekeepers
We've completed over 1m cleans, with an average rating of 4.9-stars
Your all-round maintenance partner
Whether you need regular housekeeping, one-off deep cleaning or a tradesperson - we've got you covered
Dedicated holiday rental cleaning team
Your account will be looked after by our dedicated holiday rental cleaning team
We've introduced enhanced cleaning, handwashing & hygiene procedures for all holiday rental cleans
Fully vetted cleaners
All of our cleaners are DBS checked and highly-experienced
Highly competitive pricing
Pay a simple price per hour. Contact us for a bespoke quote for your holiday rental cleaning & housekeeping
Our happy commercial clients
"Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep to any company looking for a daily office cleaner"
Simon, Director, Onsite Property Management
"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
James, Director, Marsh & Parsons
"Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!"
David, Co-founder, Laundry Republic
What's included in Airbnb & holiday rental cleaning?
Airbnb & holiday rental cleaning includes:
- Secure key collection & return
- General tidy
- Dusting and wiping all surfaces
- Thorough cleaning of kitchen, including running & emptying the dishwasher
- Cleaning bathrooms & toilets
- Changing bed linen and making beds
- Laundering and ironing bed linen
- Washing & folding towels
- Restocking bathrooms
- Vacuuming and mopping floors
- Emptying bins
- Sweeping entrance and outside areas
Our Airbnb & holiday rental cleaning service is completely bespoke and tailored to the needs of each client.
You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.
Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks
Carpet & upholstery cleaning
Remove stains and make your carpets, rugs & upholstery as good as new
Decontaminate your rental property after a confirmed or suspected case of COVID-19
Brighten your holiday rental by removing dirt and dust from the inside and outside of windows
Ready to get started?
Frequently asked questions
How can my cleaner access the property when I'm not there?
Your cleaner can access your rental property via the same method as your rental guests.
If you're not present, you can set up access instructions for a hidden key, key safe or Key Nest through your online account. Your cleaner can also collect your key from a concierge, local business or neighbour if that's more convenient.
When your cleaner has finished, they'll return your key so your next guests can access the property.
What equipment do I need to provide?
Your rental property must have a mop, bucket and vacuum cleaner.
If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.
If you'd like your cleaner to re-stock soap or other replenishables, these will need to be provided at the property. You can leave instructions about this on your online account.
Can I add multiple rental properties to my account?
You can have an unlimited number of Airbnb or short-term rentals on your Housekeep account, giving you full control of where and when your cleaning is booked.
If you have multiple properties you'd like to add, just let us know when requesting a quote - our commercial cleaning team will talk you through how you can add & manage properties through your account.
In what areas of London do you provide Airbnb & holiday rental cleaning?
We have availability for Airbnb & holiday rental cleaning all across London.
When we schedule your cleans, we'll book you in with the highest-rated cleaners & housekeepers in your local area.
How do I book at a convenient time?
When you fill out our online form, we'll ask you when you need your cleaners/housekeepers to attend.
We have plenty of cleaners available at all hours of the day - just let us know when you need help and we'll get that sorted for you.
How do I ask my cleaner to wear a uniform or ID?
All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID, please tell us when you book.
If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.
Can I book this service for any short let property?
Our holiday rental cleaning service can be booked for any short-term rentals. You can book cleaning for:
- Holiday homes
- Airbnb properties
- Any other short let arrangement
Our service is bespoke and tailored to each client. When we book you in, our dedicated commercial cleaning team will help to organise a schedule and task list that suits your requirements.
How do I book a one-off deep clean for my holiday rental property?
Once you've registered with Housekeep, you can book deep cleaning for your property through your online account.
In addition to deep cleaning, you can also request other specialist cleaning services for your rental property, including:
- Carpet & upholstery cleaning
- Antiviral sanitisation
- External window cleaning
If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when booking in.
How does holiday and sickness cover work?
In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our commercial cleaning support team who will be able to give you a hand getting this organised.
We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.
What is Housekeep doing to stay COVID-19 secure?
We're following enhanced cleaning, handwashing and hygiene procedures, and we're asking customers and cleaners to maintain social distancing during all cleans.
About Airbnb & holiday rental cleaning
Finding a reliable cleaning service for your holiday rental is a challenge.
There’s a chance you’ll get lucky with a recommendation from friends or family - but for most of us, it means hours spent trawling the internet, looking through terrible websites, trying to find a reputable service & a price list.
Worse still, most cleaning companies can't guarantee an arrival time, meaning it's impossible to organise a cleaner for same-day departures & arrivals. Even if you find a slot that works, the cleaners often arrive late or cancel at short notice, leaving you and your guests in a sticky situation.
Experiences like this are why we set up Housekeep - to do cleaning better.
No long email threads or back-and-forth - just fill out our online form and we'll give you a quick call to confirm a price and create your account. Then we’ll send you an email to confirm.
Once you've created your account, you can book cleans with a specific arrival time, to ensure your property is cleaned in time for your next guest's arrival. We've got reliable cleaners all over London, and a cover team on standby for any sickness or emergency.
Our cleaning service is suitable for any short let property, holiday rental or Airbnb. Just let us know about the property when you request a quote, and our commercial cleaning support team will make sure the service is tailored to your needs.
Once you've booked in, you can leave detailed access instructions so your cleaner can access the property via a hidden key, a key safe, Key Nest or any other arrangement. When they're finished, they'll pop the key back where they found it, ready for your next guest.
In charge of multiple short let properties? No problem - you can add & manage your properties through your Housekeep account, giving you full control of where & when your cleaning is booked.
But what about the actual cleans? How can you be sure we’ll keep your holiday rental in tip-top condition?
It’s right to ask. After all, lots of cleaning companies send under-experienced cleaners who don’t know what they’re doing. Then you end up with a poor clean and upset guests.
We’ve delivered over one million cleans, with a 4.9-star average rating. We’ll send an experienced cleaner to deliver top-notch cleaning at your Airbnb, short let or holiday rental property. They'll dust & wipe surfaces throughout the property, and thoroughly clean the kitchen, bedrooms, toilets & bathrooms, as well as restocking bathroom essentials like soap and toilet paper. Your cleaner can also wash, iron & change bed linen, and will empty all bins. They'll finish by vacuuming and mopping the floors, leaving the property spick and span for any incoming guests.
You can also add on extra tasks to your visits, including oven cleaning, indoor windows and fridge cleaning. If you have bespoke requirements, just add these as notes for your cleaner through your online account.
Our holiday rental cleaning service is COVID-19 secure; we're going above and beyond government guidance, and have introduced enhanced cleaning, handwashing and hygiene processes for all cleans. We’re also taking all the steps we can to maintain social distancing and ensure cleans are delivered safely.
Join our happy customers in West Norwood
Andrew - Gipsy Hill, 2 weeks ago
Abby - Gipsy Hill, 1 month ago
N - Gipsy Hill, 4 months ago
Stephen - Gipsy Hill, 4 months ago
Hannah - Gipsy Hill, 7 months ago
F - Gipsy Hill, 10 months ago
Ronda - Gipsy Hill, 1 year ago
Fatema - Gipsy Hill, 1 year ago
E - Gipsy Hill, 1 year ago
M - Gipsy Hill, 1 year ago
Areas we cover in West Norwood
- Gipsy Hill
- West Norwood
Some of the great cleaners available in West Norwood
West Norwood's best cleaners
Every cleaner has at least 6 months' professional cleaning experience
Vetted and Background-checked
Cleaners are interviewed in-person and undergo an 8-step background check
5 Star Reviews
We collect reviews and feedback after every clean to make sure all cleaners are 5-star quality
The Housekeep Promise
If you’re not totally satisfied, we promise to send an alternative cleaner to re‑clean for free!
Customer care at Housekeep
Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.
West Norwood news
Housekeeper of the Week: Jaercio
This week, we're giving Housekeeper of the Week to Jaercio, who cleans across South and South West London. With customers in Streatham (SW17), Thornton Heath (SW16) and West Norwood (SE27), Jaercio is renowned amongst his clientele for his friendly and polite approach to the job, as well as his eagerness to...Continue Reading
Housekeeper of the Week: Alice
This week's Housekeeper of the week is Alice - well done, Alice! Alice cleans with regular customers across South London, visiting homes in West Norwood (SE27), Streatham (SW16) and Crystal Palace (SE19). Alice's regular customers are hugely appreciative of her attention to detail (Alice is consistently rated 5-stars for every single clean!),...Continue Reading
Housekeeper of the week: Anibo
We’re happy to announce this week’s housekeeper of the week as Anibo! Anibo cleans in the South East London boroughs of Lambeth and Southwark, covering areas such as Herne Hill (SE24), West Norwood (SE27), Gipsy Hill (SE27) and Brixton (SW2) Since joining the Housekeep platform almost a year ago, Anibo...Continue Reading
Other commercial cleaning services available in West Norwood
Office cleaning in West Norwood
Including desks & other high-contact surfaces, floors, toilets, kitchens & IT equipment
Retail & shop cleaning in West Norwood
Including shelving, counters, other surfaces, flooring, toilets & staff areas
Residential blocks & communal areas cleaning in West Norwood
Including reception areas, courtyards, intercoms, walkways, stairwells and lifts
Gym & leisure facility cleaning in West Norwood
Background checked cleaners for gyms, fitness and leisure facilities
Pub, bar & restaurant cleaning in West Norwood
Hospitality cleaning service for pubs, bars, restaurants, kitchens & cafes
Hotel cleaning & housekeeping in West Norwood
Cleaning service for lobby, reception and communal areas, plus housekeeping service for rooms
Care home cleaning in West Norwood
Cleaning service for care homes, residential homes & assisted living
Commercial kitchen cleaning in West Norwood
Regular cleaning and deep cleaning for commercial kitchens
Data centre & server room cleaning in West Norwood
Specialist cleaning service for IT equipment, data centres and server rooms
Events cleaning in West Norwood
During & post-event cleaning service for private and commercial events
Shared office cleaning in West Norwood
Out of hours and daytime cleaning for shared offices & coworking spaces