How it works

How serviced apartment cleaning works

1. Need reliable cleaners for your serviced apartment?

We'll regularly clean & replenish your serviced apartment during guest stays

2. Fill in our online quote form

Tell us about your cleaning and housekeeping needs and we'll give you a quote

3. We'll give you a call

We'll give you a call to discuss your needs and answer any questions you have

4. Manage your cleaning schedule online

You can instantly book & reschedule cleans with just a few clicks

5. Simple online payment

We'll take payment after each clean & send you an invoice for easy expensing

6. We'll deliver 5-star cleaning

We'll provide regular 5-star cleaning & housekeeping during guest stays. We can also clean & re-stock the apartment between guests

Why choose Housekeep?

London's best cleaners & housekeepers

We've completed over 1m cleans, with an average rating of 4.9-stars

Your all-round maintenance partner

Whether you need regular housekeeping, one-off deep cleaning or a tradesperson - we've got you covered

Dedicated commercial cleaning team

Your account will be looked after by our dedicated commercial cleaning team

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all serviced apartment cleans

Fully vetted cleaners

All of our cleaners are DBS checked and highly-experienced

Highly competitive pricing

Pay a simple price per hour. Contact us for a bespoke quote for your serviced apartment cleaning

Our happy commercial clients

​"​Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep  to any company looking for a daily office cleaner​"​

Simon, Director, Onsite Property Management

"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
            

James, Director, Marsh & Parsons

"​Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!​"

David, Co-founder, Laundry Republic

What you get with Housekeep

What's included in serviced apartment cleaning?

Serviced Apartment Cleaning

Serviced apartment cleaning includes:

  • Secure key collection & return
  • General tidy
  • Dusting and wiping all surfaces
  • Thorough cleaning of kitchen, including running & emptying the dishwasher
  • Cleaning bathrooms & toilets
  • Changing bed linen and making beds
  • Laundering and ironing bed linen
  • Washing & folding towels
  • Restocking bathrooms
  • Vacuuming and mopping floors
  • Emptying bins
  • Sweeping entrance and outside areas

Extra services

Our serviced apartment cleaning service is completely bespoke and tailored to the needs of each client. 

You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.

Tradespeople

Tradespeople

Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks

Carpet & upholstery cleaning

Carpet & upholstery cleaning

Remove stains and make your carpets, rugs & upholstery as good as new

Antiviral sanitisation

Antiviral sanitisation

Decontaminate your serviced apartment after a confirmed or suspected case of COVID-19

Window cleaning

Window cleaning

Brighten your serviced apartment by removing dirt and dust from the inside and outside of windows

Ready to get started?

Get quote

Frequently asked questions

Your cleaner can access your serviced apartment via the same method as your guests.

If you're not present, you can set up access instructions for a hidden key, key safe or Key Nest through your online account. Your cleaner can also collect your key from a concierge, local business or neighbour if that's more convenient.

When your cleaner has finished, they'll return your key so your next guests can access the property.

Your serviced apartment must have a mop, bucket and vacuum cleaner.

If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.

If you'd like your cleaner to re-stock soap or other replenishables, these will need to be provided at the property. You can leave instructions about this on your online account.

You can have an unlimited number of serviced apartments on your Housekeep account, giving you full control of where and when your cleaning is booked.

If you have multiple properties you'd like to add, just let us know when requesting a quote - our commercial cleaning team will talk you through how you can add & manage properties through your account.

If you run a block of serviced apartments, we can help with all of your cleaning needs. We can clean between your guest stays, as well as providing regular cleaning during any longer-term stays.

We're also able to provide cleaning services for the communal areas of your block - just let us know when you request a quote. Communal area cleaning includes:

  • Wiping down all handrails
  • Cleaning the lift
  • Indoor windows
  • Vacuuming all flooring, including stairs
  • Mopping all hard flooring
  • Tidying the postbox area
  • Cleaning the concierge desk & reception areas
  • Sweeping courtyards & walkways
  • Tidying the bin storage areas
  • Wiping down external handles & intercoms

When you fill out our online form, we'll ask you when you need your cleaners/housekeepers to attend.

We have plenty of cleaners available at all hours of the day - just let us know when you need help and we'll get that sorted for you.

We have availability for serviced apartment cleaning all across London.

When we schedule your cleans, we'll book you in with the highest-rated cleaners & housekeepers in your local area.

All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID, please tell us when you book.

If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.

Once you've registered with Housekeep, you can book deep cleaning for your serviced apartment through your online account.

In addition to deep cleaning, you can also request other specialist cleaning services for your serviced apartment, including:

  • Carpet & upholstery cleaning
  • Antiviral sanitisation
  • External window cleaning

If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when booking in.

In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our commercial cleaning support team who will be able to give you a hand getting this organised.

We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.

We're following enhanced cleaning, handwashing and hygiene procedures, and we're asking customers and cleaners to maintain social distancing during all cleans.

About serviced apartment cleaning

Finding a reliable cleaning & housekeeping service for your serviced apartments can be a challenge.

There’s a chance you’ll get lucky with a recommendation from friends or family - but for most of us, it means hours spent trawling the internet, looking through terrible websites, trying to find a reputable service & a price list.

Once you've finally found a service, the cleaners often arrive late or cancel at short notice, leaving you and your guests in a sticky situation.

Experiences like this are why we set up Housekeep - to do cleaning better.

No long email threads or back-and-forth - just fill out our online form and we'll give you a quick call to confirm a price and create your account. Then we’ll send you an email to confirm.

Our cleaning service is suitable for all serviced apartments & aparthotels. Just let us know about the property when you request a quote, and our commercial cleaning support team will make sure the service is tailored to your needs.

We can provide regular cleaning & housekeeping throughout your guest's stay, ensuring that the apartment is kept clean & well-stocked.

You can also book one-off cleans to ensure the property is thoroughly cleaned & replenished between guest stays. You can even book these cleans with a specific arrival time, so a same-day check-out/check-in is possible. We've got reliable cleaners all over London, and a cover team on standby for any sickness or emergency.

Once you've booked in, you can leave detailed access instructions so your cleaner can access the property via a hidden key, a key safe, Key Nest or any other arrangement. When they're finished, they'll pop the key back where they found it.

In charge of multiple serviced apartments? No problem - you can add & manage your properties through your Housekeep account, giving you full control of where & when your cleaning is booked.

If you manage a block of serviced apartments, we can arrange cleaning for all apartments, as well as regular cleaning of the communal areas, including the lift, stairwells & reception area.

But what about the actual cleans? How can you be sure we’ll keep your serviced apartments in tip-top condition?

It’s right to ask. After all, lots of cleaning companies send under-experienced cleaners who don’t know what they’re doing. Then you end up with a poor clean and upset guests.

We’ve delivered over one million cleans, with a 4.9-star average rating. We’ll send an experienced cleaner to deliver top-notch cleaning & housekeeping at your serviced apartments. They'll dust & wipe surfaces throughout the property, and thoroughly clean the kitchen, bedrooms, toilets & bathrooms, as well as restocking bathroom essentials like soap and toilet paper. Your cleaner can also wash, iron & change bed linen, and will empty all bins. They'll finish by vacuuming and mopping the floors, leaving the property spick and span for your guests.

You can also add on extra tasks to your visits, including oven cleaning, indoor windows and fridge cleaning. If you have bespoke requirements, just add these as notes for your cleaner through your online account.

Our serviced apartment cleaning service is COVID-19 secure; we're going above and beyond government guidance, and have introduced enhanced cleaning, handwashing and hygiene processes for all cleans. We’re also taking all the steps we can to maintain social distancing and ensure cleans are delivered safely.

Join our happy customers in Hendon

Patricia's cleaning is top notch and you can tell she takes pride in her work. She's friendly and trustworthy. Highly recommended!
Just now
R
The Shard (SE1)
Vusamuzi has done an amazing job! He is very friendly, considerate, and hardworking! He pays great attention to detail, he's cleaned some corners of my flat which none of other cleaners visited my place previously picked up! Really appreciate Vusamuzi's help with my house cleaning!
Just now
L
Southfields (SW18)
Michael was extrarodinarily careful, with the consquence that he could cover less in the allocated time.
Just now
J
Knightsbridge (SW1V)
I wish I had found Louis sooner! Louis is an incredible cleaner who is nice, friendly and prompt. We're lucky to have found him. He's very comprehensive, cleans the spots of our home that most other cleaners miss, leaves the house smelling clean and as an added bonus he works around our large dog. I'd highly recommend Louis and we hope we can continue using him when we move.
Today
Sarah
Soho (W1U)
Joyce was excellent! She did a thorough job and was super polite. Amazing work very much appreciate it .
Today
M
Hanwell (W7)
Ernestina was thorough, quick and friendly. My flat looks spotless! She was incredibly polite and I look forward to working with her in the future. Thank you Ernestina!
Today
Beverlynn
Broad Green (CR7)
Janida was excellent! So pleasant and super efficient. Our favourite cleaner from housekeep yet 🙂
Today
Thomas
De Beauvoir Town (N1)
Tamara was very flexible with timing and was able to coverup quiet a bit in 3 hours. Good Job Tamara
Today
S
South Woodford (E18)
Very thorough clean, including under the sofa and and under bed which other cleans had not done before
Today
H
Kingsland Road (E2)

Areas we cover in Hendon

  • Brent Cross (NW11, NW2, NW4)
  • Hendon (NW11, NW4)
  • West Hendon (NW9)

About the Housekeepers

Hendon’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Martha - home cleaner in Barbican, Barnsbury, Canonbury, Chancery Lane, Farringdon, Finsbury, Hatton Garden

Martha

Areas covered

Barbican Barnsbury Canonbury Chancery Lane Farringdon Finsbury Hatton Garden

“Martha did a really great job. She worked very hard in the kitchen because there were lots of dirty dishes, and the fridge and oven were very dirty. She kindly cleaned all the dishes in addition to everything else, which was really appreciated. The rest of the flat was all done very nicely too as expected..”

P, Kensington Olympia (W14) - Today

Maria Madalena - home cleaner in

Maria Madalena

Areas covered

“Maria was professional and she is best cleaner that I had till now.pays attention to detail.the house was clean from bottom to the top .thanks Maria..”

Fairouz, Oakwood (N14) - Yesterday

Penka - home cleaner in Belsize park, Chalk Farm, Childs Hill, Frognal, Gospel Oak, Primrose Hill, South Hampstead

Penka

Areas covered

Belsize park Chalk Farm Childs Hill Frognal Gospel Oak Primrose Hill South Hampstead

“Penka is a wonderful, friendly and professional cleaner. She always does a thorough job and I'm grateful every time she visits..”

Eirinn, Tollington (N7) - Yesterday

Sassikia - home cleaner in Cricklewood, Dollis Hill, Golders Green, Harlesden, Kensal Green, Stonebridge, Willesden

Sassikia

Areas covered

Cricklewood Dollis Hill Golders Green Harlesden Kensal Green Stonebridge Willesden

“Sassika was very prompt, professional and thorough with her cleaning. I have never seen my place this looking this flawless before. I look forward to being her regular client!.”

Anisah, Harlesden (NW10) - Yesterday

Nedyalka - home cleaner in Dalston, Finsbury Park, Harringay, Stamford Hill, Stoke Newington, Stroud Green, Tottenham Green

Nedyalka

Areas covered

Dalston Finsbury Park Harringay Stamford Hill Stoke Newington Stroud Green Tottenham Green

“Very friendly and easy to work with. Nedyalka provided a thorough clean and used the given time well, asking what to areas to prioritise..”

F, Stoke Newington (N16) - Yesterday

Housekeep cleans up in Hendon

Stats about Hendon

28.0% Have pets

40.0% Flats or apartments

60.0% Houses

6,359 Households

15,377 Residents

71.0% Own car

60.0% Single

Hendon news

Read more about serviced apartment cleaning & housekeeping services

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.