How it works

How serviced apartment cleaning works

1. Need reliable cleaners for your serviced apartment?

We'll regularly clean & replenish your serviced apartment during guest stays

2. Fill in our online quote form

Tell us about your cleaning and housekeeping needs and we'll give you a quote

3. We'll give you a call

We'll give you a call to discuss your needs and answer any questions you have

4. Manage your cleaning schedule online

You can instantly book & reschedule cleans with just a few clicks

5. Simple online payment

We'll take payment after each clean & send you an invoice for easy expensing

6. We'll deliver 5-star cleaning

We'll provide regular 5-star cleaning & housekeeping during guest stays. We can also clean & re-stock the apartment between guests

Why choose Housekeep?

London's best cleaners & housekeepers

We've completed over 1m cleans, with an average rating of 4.9-stars

Your all-round maintenance partner

Whether you need regular housekeeping, one-off deep cleaning or a tradesperson - we've got you covered

Dedicated commercial cleaning team

Your account will be looked after by our dedicated commercial cleaning team

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all serviced apartment cleans

Fully vetted cleaners

All of our cleaners are DBS checked and highly-experienced

Highly competitive pricing

Pay a simple price per hour. Contact us for a bespoke quote for your serviced apartment cleaning

Our happy commercial clients

​"​Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep  to any company looking for a daily office cleaner​"​

Simon, Director, Onsite Property Management

"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
            

James, Director, Marsh & Parsons

"​Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!​"

David, Co-founder, Laundry Republic

What you get with Housekeep

What's included in serviced apartment cleaning?

Serviced Apartment Cleaning

Serviced apartment cleaning includes:

  • Secure key collection & return
  • General tidy
  • Dusting and wiping all surfaces
  • Thorough cleaning of kitchen, including running & emptying the dishwasher
  • Cleaning bathrooms & toilets
  • Changing bed linen and making beds
  • Laundering and ironing bed linen
  • Washing & folding towels
  • Restocking bathrooms
  • Vacuuming and mopping floors
  • Emptying bins
  • Sweeping entrance and outside areas

Extra services

Our serviced apartment cleaning service is completely bespoke and tailored to the needs of each client. 

You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.

Tradespeople

Tradespeople

Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks

Carpet & upholstery cleaning

Carpet & upholstery cleaning

Remove stains and make your carpets, rugs & upholstery as good as new

Antiviral sanitisation

Antiviral sanitisation

Decontaminate your serviced apartment after a confirmed or suspected case of COVID-19

Window cleaning

Window cleaning

Brighten your serviced apartment by removing dirt and dust from the inside and outside of windows

Ready to get started?

Get quote

Frequently asked questions

Your cleaner can access your serviced apartment via the same method as your guests.

If you're not present, you can set up access instructions for a hidden key, key safe or Key Nest through your online account. Your cleaner can also collect your key from a concierge, local business or neighbour if that's more convenient.

When your cleaner has finished, they'll return your key so your next guests can access the property.

Your serviced apartment must have a mop, bucket and vacuum cleaner.

If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.

If you'd like your cleaner to re-stock soap or other replenishables, these will need to be provided at the property. You can leave instructions about this on your online account.

You can have an unlimited number of serviced apartments on your Housekeep account, giving you full control of where and when your cleaning is booked.

If you have multiple properties you'd like to add, just let us know when requesting a quote - our commercial cleaning team will talk you through how you can add & manage properties through your account.

If you run a block of serviced apartments, we can help with all of your cleaning needs. We can clean between your guest stays, as well as providing regular cleaning during any longer-term stays.

We're also able to provide cleaning services for the communal areas of your block - just let us know when you request a quote. Communal area cleaning includes:

  • Wiping down all handrails
  • Cleaning the lift
  • Indoor windows
  • Vacuuming all flooring, including stairs
  • Mopping all hard flooring
  • Tidying the postbox area
  • Cleaning the concierge desk & reception areas
  • Sweeping courtyards & walkways
  • Tidying the bin storage areas
  • Wiping down external handles & intercoms

When you fill out our online form, we'll ask you when you need your cleaners/housekeepers to attend.

We have plenty of cleaners available at all hours of the day - just let us know when you need help and we'll get that sorted for you.

We have availability for serviced apartment cleaning all across London.

When we schedule your cleans, we'll book you in with the highest-rated cleaners & housekeepers in your local area.

All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID, please tell us when you book.

If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.

Once you've registered with Housekeep, you can book deep cleaning for your serviced apartment through your online account.

In addition to deep cleaning, you can also request other specialist cleaning services for your serviced apartment, including:

  • Carpet & upholstery cleaning
  • Antiviral sanitisation
  • External window cleaning

If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when booking in.

In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our commercial cleaning support team who will be able to give you a hand getting this organised.

We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.

We're following enhanced cleaning, handwashing and hygiene procedures, and we're asking customers and cleaners to maintain social distancing during all cleans.

About serviced apartment cleaning

Finding a reliable cleaning & housekeeping service for your serviced apartments can be a challenge.

There’s a chance you’ll get lucky with a recommendation from friends or family - but for most of us, it means hours spent trawling the internet, looking through terrible websites, trying to find a reputable service & a price list.

Once you've finally found a service, the cleaners often arrive late or cancel at short notice, leaving you and your guests in a sticky situation.

Experiences like this are why we set up Housekeep - to do cleaning better.

No long email threads or back-and-forth - just fill out our online form and we'll give you a quick call to confirm a price and create your account. Then we’ll send you an email to confirm.

Our cleaning service is suitable for all serviced apartments & aparthotels. Just let us know about the property when you request a quote, and our commercial cleaning support team will make sure the service is tailored to your needs.

We can provide regular cleaning & housekeeping throughout your guest's stay, ensuring that the apartment is kept clean & well-stocked.

You can also book one-off cleans to ensure the property is thoroughly cleaned & replenished between guest stays. You can even book these cleans with a specific arrival time, so a same-day check-out/check-in is possible. We've got reliable cleaners all over London, and a cover team on standby for any sickness or emergency.

Once you've booked in, you can leave detailed access instructions so your cleaner can access the property via a hidden key, a key safe, Key Nest or any other arrangement. When they're finished, they'll pop the key back where they found it.

In charge of multiple serviced apartments? No problem - you can add & manage your properties through your Housekeep account, giving you full control of where & when your cleaning is booked.

If you manage a block of serviced apartments, we can arrange cleaning for all apartments, as well as regular cleaning of the communal areas, including the lift, stairwells & reception area.

But what about the actual cleans? How can you be sure we’ll keep your serviced apartments in tip-top condition?

It’s right to ask. After all, lots of cleaning companies send under-experienced cleaners who don’t know what they’re doing. Then you end up with a poor clean and upset guests.

We’ve delivered over one million cleans, with a 4.9-star average rating. We’ll send an experienced cleaner to deliver top-notch cleaning & housekeeping at your serviced apartments. They'll dust & wipe surfaces throughout the property, and thoroughly clean the kitchen, bedrooms, toilets & bathrooms, as well as restocking bathroom essentials like soap and toilet paper. Your cleaner can also wash, iron & change bed linen, and will empty all bins. They'll finish by vacuuming and mopping the floors, leaving the property spick and span for your guests.

You can also add on extra tasks to your visits, including oven cleaning, indoor windows and fridge cleaning. If you have bespoke requirements, just add these as notes for your cleaner through your online account.

Our serviced apartment cleaning service is COVID-19 secure; we're going above and beyond government guidance, and have introduced enhanced cleaning, handwashing and hygiene processes for all cleans. We’re also taking all the steps we can to maintain social distancing and ensure cleans are delivered safely.

Join our happy customers in Palmers Green

Beverley was super efficient and thoroughly, lovely and warm demeanor, turned up early and did a brilliant job, thank you!
Just now
L
Higham Hill (E17)
Irina was excellent. She arrived on time and was so cheerful and friendly. I really enjoyed chatting with her while she cleaned. I liked her positive spirit. She did such a good job on the cleaning! I was impressed and would recommend her to anyone.
Today
Jeffrey
Wapping (E1)
Gabriella Grace was extremely attentive, communicative and friendly. I'd recommend to everyone. Thank you so much!
Today
R
West Norwood (SE27)
Michael was terrific. Really punctual and super polite and friendly. He did a greast job of cleaning our house despite the fact there were several of us in it as times and a baby at the end! Michael is so professional and competant that one instantly feels you can leave him to it and he'll do a great job. He impressed me by doing a last walk round to check everything and did a little 're -do' of the hallway as it wasn't to his high standards. Excellent job, I can highly recommend Michael and hope to be able to see him again at our house. Alison, Barnes
Today
Alison
Barnes (SW13)
Rosa is absolutely lovely! She is very thorough and very professional. I would definitely recommend her if you're looking for someone who knows what they're doing and will leave your place sparkling
Today
R
Hampton Wick (KT1)
Fortune is absolutely brilliant...nothing is too much he dignifies each task with such professiolism...he leaves everywhere refreshed and inviting!!
Today
M
Park Royal (NW10)
Great experience with Marie! She arrived on time and got to work straight away. Had all products needed. Great attention to detail and efficient.
Today
B
East Acton (W3)
Excellent cleaner, diligent and throrough. Very pleasant and keen to go the extra mile! I would gladly have her again!
Today
S
Richings Park (SL3)
Never seen our house so clean. Thank you so much. Muibat was polite, friendly and on time.
Today
C
Southwark (SE1)

Areas we cover in Palmers Green

  • Arnos Grove (N11, N14)
  • Bounds Green (N11, N22)
  • Palmers Green (N13)
  • Southgate (N14)
  • Wood Green (N17, N22)

About the Housekeepers

Palmers Green’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Irina - home cleaner in Aldgate, Bishopsgate, Bow, Fish Island, Globe Town, Mile End, Old Ford

Irina

Areas covered

Aldgate Bishopsgate Bow Fish Island Globe Town Mile End Old Ford

“Irina was excellent. She arrived on time and was so cheerful and friendly. I really enjoyed chatting with her while she cleaned. I liked her positive spirit. She did such a good job on the cleaning! I was impressed and would recommend her to anyone..”

Jeffrey, Portsoken (E1) - Today

Rosa - home cleaner in Hampton Wick, Kew Gardens, Kingston upon Thames, Norbiton, North Sheen, Richmond, Richmond Hill

Rosa

Areas covered

Hampton Wick Kew Gardens Kingston upon Thames Norbiton North Sheen Richmond Richmond Hill

“Rosa is absolutely lovely! She is very thorough and very professional. I would definitely recommend her if you're looking for someone who knows what they're doing and will leave your place sparkling.”

R, Hampton Wick (KT1) - Today

Fortune - home cleaner in Brent Park, College Park, Harlesden, Kensal Green, North Acton, West Twyford, Willesden

Fortune

Areas covered

Brent Park College Park Harlesden Kensal Green North Acton West Twyford Willesden

“Fortune is absolutely brilliant...nothing is too much he dignifies each task with such professiolism...he leaves everywhere refreshed and inviting!!.”

M, West Twyford (NW10) - Today

Ouagniaka Joceline Sinthia - home cleaner in Grays, Grays, South Okendon

Ouagniaka Joceline Sinthia

Areas covered

Grays Grays South Okendon

“Really great as always. Really pleased with Sinthia and the work she does in our house every week! Absolute godsend!.”

U, Grays (RM16) - Today

Ellen - home cleaner in Hammersmith, Kensington Olympia, Latimer Road, Ravenscourt Park, Shepherds Bush, Stamford Brook, World's End

Ellen

Areas covered

Hammersmith Kensington Olympia Latimer Road Ravenscourt Park Shepherds Bush Stamford Brook World's End

“Ellen was very timely and communicative. She was very thorough and even stayed a bit longer to get the full job done after my bathroom took longer than expected due to it being the first one. Very happy with Ellen and I hope to see her again soon..”

S, Holland Park (W14) - Today

Housekeep cleans up in Palmers Green

Stats about Palmers Green

28.0% Have pets

38.0% Flats or apartments

62.0% Houses

6,138 Households

15,162 Residents

68.0% Own car

38.0% Single

Palmers Green news

Read more about serviced apartment cleaning & housekeeping services

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Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.