How carpet cleaning works

Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

Get a quote & book online

You can request carpet cleaning on its own, or as part of any one-off clean

We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

London's best carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas of London - just let us know when works best for you

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Frequently asked questions

How do I know your cleaning method is suitable for my carpet/rug?

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

What do I need to do before my carpet cleaning?

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

How do I book carpet cleaning?

You can request carpet cleaning as part of any one-off clean.

If you don't require carpet cleaning as part of a deep clean or end of tenancy clean, you can book a standalone clean of your carpets. Select the deep cleaning option & tell us in the notes that the clean is for your carpet only. We'll send you a quote.

What kind of stains will carpet cleaning remove?

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

What is Housekeep doing to stay COVID-19 secure?

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning on its own, or book this service as part of a one-off or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Waltham Forest

Sylwia has been my regular cleaner for that last four months and she’s brilliant - very professional and does an excellent job.

A - Bakers Arms, Today

Ramona was excellent, really good at her job and she is a lovely person too. I would definitely request her services again. Thanks Ramona!

Frances - Bow, Yesterday

Irina is always on time very polite and does a good job of cleaning the rooms that she is asked to do. So far very pleased.

S - Hale End, 2 days ago

It looks amazing! Thank you so so much! Hope you have a lovely weekend and hopefully see you next week

A - Aldersbrook, 2 days ago

Alvin, thank you! Great to talk to and an incredibly thorough job around the house. Much appreciated!

Oli - Bakers Arms, 3 days ago

Valeria is fantastic, does a really thorough job and takes initiative without having to ask. Someone who takes pride in doing a job to a high standard, and is very friendly as well. She is one of the best we’ve had, cannot recommend highly enough!

Xandra - Aldersbrook, 3 days ago

Elena was great, she cleaned the flat to a really high standard and was very thorough. Thanks

G - Bow, 3 days ago

Elena focused on our toilet and it is like brand new!! Some marks which we thought were there to stay disappeared completely. We’re amazed! Thank you Elena!

N - Bow, 4 days ago

Absolutely wonderful! So polite and friendly abs the house looked amazing when she had finished. Thank you so much!

Carly - Chingford, 6 days ago

Friendly bright and cheerful. Phoned me to let me know she was running a little late which I was greatly impressed by. She turned my hovel back into a home

Jonathan - Hale End, 6 days ago

Areas we cover in Waltham Forest

  • Bakers Arms
  • Cann Hall
  • Chingford
  • Friday Hall
  • Hale End
  • Highams Park
  • Leyton
  • Leytonstone
  • Upper Walthamstow
  • Walthamstow
  • Whipps Cross

Some of the great cleaners available in Waltham Forest

Marime

(4.8)

Areas covered

  • Clayhall
  • Hale End
  • Redbridge
  • South Woodford
  • Woodford
  • Woodford Bridge
  • Woodford Green

Ilda

(4.9)

Areas covered

  • Blackhorse Road
  • Harringay
  • Leyton
  • Markhouse
  • South Tottenham
  • Tottenham Hale
  • Walthamstow Central

Marinela

(4.9)

Areas covered

  • Grove Green
  • Hackney Central
  • Leytonstone
  • Maryland
  • Olympic Park
  • Stoke Newington
  • Victoria Park

Waltham Forest's best cleaners

Professional Cleaners

Every cleaner has at least 6 months' professional cleaning experience

Vetted and Background-checked

Cleaners are interviewed in-person and undergo an 8-step background check

5 Star Reviews

We collect reviews and feedback after every clean to make sure all cleaners are 5-star quality

The Housekeep Promise

If you’re not totally satisfied, we promise to send an alternative cleaner to re‑clean for free!

Customer care at Housekeep

Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

Email support

Waltham Forest news

Housekeeper of the Week: Malgorzata

This week's Housekeeper of the Week is the brilliant Malgorzata, who has just celebrated her 1-year anniversary on the Housekeep platform! Malgorzata works in the North East London borough of Waltham Forest, where she regularly cleans flats & houses across Leyton (E17) & Walthamstow (E17). Malgorzata has a perfect 5-star…

Continue Reading

Housekeeper of the Week: Elena

This week, we're celebrating a fantastic Housekeeper of the Week who cleans in East London - congratulations, Elena! Elena cleans for customers in the boroughs of Newham and Waltham Forest, regularly visiting flats and houses in the Olympic Park (E20), Stratford (E15) and Leyton (E15) areas. Elena has been rated over 300 times by...

Continue Reading

Housekeeper of the Week: Sara

This week's Housekeeper of the Week goes to Sara - congratulations Sara! Sara is a fabulous Housekeeper who cleans across the East London boroughs of Waltham Forest and Redbridge. Sara's customers are always grateful for her consistently high standards of cleaning and personable approach to work. Not only is Sara a reliable and attentive...

Continue Reading