How it works

How Housekeep works

1. Enter your postcode

We’ll match you with the best cleaner in your area

2. Tell us about your home

We’ll give you a price based on the size of your home

3. Choose an available time

Your cleaner can visit at the same time every week or fortnight

4. Confirm your clean

We’ll take payment from your card after your clean is complete

5. Customise your clean

Add extra instructions for your cleaner in your online account

Why choose Housekeep?

Get a 5-star cleaner

Every cleaner is English-speaking, friendly and reliable. They've been vetted, background-checked & rated 5-stars

No minimum contract

When you book a recurring weekly or fortnightly clean, you can change your cleaner or cancel your cleans at any time

Manage cleans online

You can add visits, skip visits, leave notes, and book extra services including ironing, laundry, fridge and oven cleaning

What you get with Housekeep

What’s included in a clean?

Kitchen

Kitchen

  • Wash dishes or load dishwasher
  • Dust and wipe all accessible surfaces
  • Wipe exterior of kitchen cupboards, oven and fridge
  • Clean microwave interior and exterior
  • Wipe switches and handles
  • Scrub the hob
  • Wipe countertops
  • Clean the sink
  • Put away clean dishes
  • Take out rubbish and recycling
  • Vacuum and mop floors
Bathroom

Bathroom

  • Clean the toilet
  • Scrub shower, bath and sink
  • Clean cabinet exteriors, mirrors and fixtures
  • Wipe switches and handles
  • Empty rubbish bins
  • Vacuum and mop floors
Living areas

Living room & common areas

  • Dust and wipe all accessible surfaces
  • Wipe switches and handles
  • Clean mirrors
  • Empty rubbish bins
  • Vacuum and mop floors
Bedroom

Bedrooms

  • Dust and wipe all accessible surfaces
  • Wipe switches and handles
  • Clean mirrors
  • Make the bed (leave fresh linen out if you would like us to change)
  • Vacuum and mop floors

Housekeep’s extra tasks

Customise your clean

Inside fridges, outside windows, washing, ironing, doing the dishes – your wish is our command. Add extra tasks in seconds through your online account.

Housekeep extra tasks

Find your cleaner

Special requests?

Last minute addition? Forgotten something? You can send notes and instructions straight to your cleaner’s mobile app.

Join our happy customers in West Ham

Tirsar has been amazing - very kind and approachable, incredibly thorough and very professional!
Today
Pawel
Bakers Arms
Emilia is brilliant. Everything is sparkling and she does such a thorough and careful job.
3 days ago
Sevim
Plaistow
Diana did a wonderful job. Coming home to my clean home was very relaxing. Thank you Diana.
4 days ago
Anna
Bakers Arms
Elena was absolutely brilliant. I cannot believe how deeply she's been able to clean the house. Absolutely brilliant.
4 days ago
A
Aldersbrook
Absolutely amazing! This was our first time using Housekeep and Cletus's clean was perfect. We tried a few different cleaners through friends of friends over the last few months but Cletus's clean was on a different level, really excellent.
4 days ago
Jill
Clapton Common
First experience with Aziza was great, she was polite and left the house clean and study. Lookinmg forward to having her every week ! Thanks
4 days ago
Lucille
Bow
Diana followed my instructions perfectly and left our flat sparkling. We're so pleased to have found you Diana! Thank you
4 days ago
Hanna
Bakers Arms
Karima is wonderful - not only does she make our home look beautiful by the time she's finished, she has a great energy and it awesome to talk to. Our two doggies enjoy her company also!
5 days ago
Natalie
Bakers Arms
Louise is really efficient and thorough, and always friendly to chat with. Will definitely get her back 😊
1 week ago
A
Clapton Common

Areas we cover in West Ham

  • Bow
  • Hackney Wick
  • Leyton
  • Leytonstone
  • Maryland
  • Plaistow
  • Stratford
  • Temple Mills
  • Upton Park
  • West Ham

About the Housekeepers

West Ham’s best cleaners

Proven and reliable

All Housekeepers have at least 6 months’ experience in professional cleaning and ironing.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Ionela Madalina

Ionela Madalina

Areas covered:

Grove Green Homerton Lea Bridge Olympic Park Stratford City Walthamstow Marshes Whipps Cross

Review:

“Wonderful - I can't believe how nice our house looks and smells! Ionela was absoltuely lovely, and we look forward to seeing her every week. Couldn't have hoped for better..”

h, Chingford - 4 days ago

Nelly

Nelly

Areas covered:

Blackwall Bow Bromley-by-Bow Fish Island Leamouth Limehouse Three Mills

Review:

“Nelly was extremely professional and her cleaning skills were to a very high standard. I would definitely look to pay for her cleaning services again..”

Larry, Blackwall - 1 week ago

Lenta

Lenta

Areas covered:

Hackney Wick Leyton Leytonstone Mile End Old Ford Temple Mills West Ham

Review:

“Came home after a busy day to a lovely, fresh, clean and tidy flat. My sincerest thanks to Lenta for all the effort she puts in to make our home nice..”

Sarah, Bow - 1 week ago

Housekeep cleans up in West Ham

Housekeep in West Ham

15,054 Homes cleaned

9,435 Fridges cleaned

10,285 Ovens cleaned

11,260 Window cleans

55,950 Shirts ironed

30,108 Rubbish Bags removed

100% West Ham covered

Stats about West Ham

28.0% Have pets

47.0% Flats or apartments

53.0% Houses

5,072 Households

12,637 Residents

46.0% Own car

45.0% Single

Local information about West Ham

West Ham is a district in the London borough of Newham. The area is famous as the home of West Ham United F.C.

Although West Ham’s football has moved from the historic Boleyn Ground in Upton Park to Stratford, the area is still strongly recognised for its football heritage. The club has been named after the London district since the turn of the 20th century, and has competed throughout the various echelons of English football ever since.

The property landscape of West Ham features social housing, much of which is now privately owned, as well as purpose-built flats. Historic examples of this include the Kier Hardie Estate in Canning Town which is named after the progressive labour MP for West Ham South in late-Victorian times. Period terraced houses also offer options for family homes in the area. Newham’s regeneration in the run up to - and the immediate aftermath of - the Olympic games has also seen modern developments including the emergence of new apartment builds.

Canning Town and West Ham tube stations are both great ways to get into the city for commuters from West Ham. Between these two stations, locals have the choice of DLR, Jubilee District/Hammersmith & City, Overground and National Rail service.

Both the E13 and E15 postcodes receive frequent service from cleaners on the Housekeep platform. These cleaners are background-checked, experienced domestic Housekeepers equipped for 5-star cleaning.

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

You can also call or chat with your cleaner directly, through your online account.