How it works

How to book repair or installation for your NEFF appliance

1. Get a price

Tell us about the job. We’ll give you the hourly rate for NEFF repair or installation in your area.

2. Secure your slot

Choose a time & date, then pay a one hour callout charge to secure your slot.

3. Appliance fixed

We'll send a tried & trusted tradesperson to repair or install your NEFF appliance. You’ll pay for any extra time or materials after the job’s complete.

Why choose Housekeep

Fast & free quote

Tell us what you need and we'll show you the hourly rate to get your NEFF appliance repaired or installed

Tried & trusted tradespeople

We've got a squad of experienced, vetted tradespeople. Just let us know what you need & we’ll get you booked in

Simple online booking

No long back-and-forth. No hassle with cash and no stress. Just an easy online booking experience

We’re here when you need us

Short notice or advance booking - book your Neff appliance repair or installation for a time that suits you. And we’ll provide an arrival window so you won't need to wait all day

Dedicated support for tradespeople jobs

Speak to our super responsive support team any time you need a hand. We're available 7 days a week

What you get with Housekeep

Some of the NEFF appliance repairs you can book

NEFF dishwasher repairs

NEFF dishwasher repairs

  • Blocked dishwasher
  • Leaking dishwasher
  • Dishwasher smelling
  • Broken spray arms
  • Water not draining from dishwasher
  • Dishwasher not turning on
  • Dishwasher running cold
  • Noisy dishwasher
  • Detergent not being released
NEFF electric & induction hob repair

NEFF electric & induction hob repairs

  • Controls/buttons not working
  • Hob not heating up or heating up unevenly
  • Cracked hob
  • Display showing error codes
NEFF microwave repairs

NEFF microwave repairs

  • Microwave plate/turntable not turning
  • Microwave not turning on
  • Microwave not heating food
  • Sparking microwave
  • Microwave door not closing
  • Microwave light not working
  • Microwave buttons not working
NEFF fridge freezer repairs

NEFF fridge freezer repairs

  • Noisy fridge freezer
  • Fridge freezer too hot or too cold
  • Fridge freezer not turning on
  • Light not working in fridge freezer
NEFF washing machine repairs

NEFF washing machine repairs

  • Water not draining from washing machine
  • Blocked pumps
  • Washing machine leaking
  • Washing machine not turning on
  • Washing machine not heating up
  • Washing machine not filling up
  • Smelly washing machine
  • Noisy washing machine
  • Washing machine moving around
  • Washing machine not spinning
NEFF electric oven/cooker repairs

NEFF electric oven/cooker repairs

  • Broken door or door seal
  • Fan not working
  • Noisy oven
  • Incorrect temperature or oven not heating up
  • Oven light not working
  • Oven not turning on
  • Oven cutting out
NEFF tumble dryer repairs

NEFF tumble dryer repairs

  • Drum not spinning
  • Noisy tumble dryer
  • Tumble dryer smelling
  • Tumble dryer not heating up
  • Dryer running with door open
  • Dryer cycles not working/dryer not starting
NEFF cooker hood repairs

NEFF cooker hood repairs

  • Noisy extractor/cooker hood
  • Extractor/cooker hood not turning on
  • Cooker hood light needs replacing
  • Extractor/cooker hood not turning on
  • Smells coming from extractor/cooker hood
  • Loud or humming extractor/cooker hood
  • Filter needs replacing

Frequently asked questions

You pay a minimum one hour callout charge for an appliance repair or installation job.

If it's a repair job, the tradesperson will let you know whether your appliance can be repaired once they've investigated the issue. If a repair isn't possible, you'll only pay the callout charge. The tradesperson will advise on the next steps, and may suggest a replacement instead of a repair.

If your repair or replacement job takes more than one hour, you’ll be charged for the additional time in 30 min increments (plus the cost of any materials). 

There's no hassle with cash - we accept Visa, Mastercard and American Express payment cards. 

Yes - all of our tradespeople are fully insured.

We've got great customer service, and our responsive support team are at hand to help if any issues come up during your booking.

We have tradespeople available at short notice or for advance booking. Just choose a date and time that works for you when you book in.

When you book your job, let us know your address. We'll make sure that you're matched with a trusted local professional who's based near you.

All NEFF appliances come with a two year manufacturer's warranty.

If your NEFF appliance is still under warranty, you should contact them directly before organising a repair - they may be able to arrange a free repair or replacement.

You can find out more about how to claim on your NEFF warranty, here: NEFF Two Years Manufacturer's Warranty

If there's anything wrong with the job, let us know within 72 hours and we'll come back. If the problem’s to do with our work, we'll fix it for free. 

Ready to get a quote?

Get quote

Booking NEFF appliance repairs & installation with Housekeep

It used to be tricky to find a trusted tradesperson. But we’ve made the whole process seamless – from getting a quote, to securing your slot, to getting your appliance fixed.

We'll match you with an experienced local tradesperson in just a few clicks. They're experienced working with NEFF appliances throughout the home. They can repair or install washing machines, microwaves, fridge freezers, tumble dryers, electric hobs & ovens. You name it - we fix it.

All of our NEFF appliance repair and installation jobs are charged at a simple hourly rate. Just let us know what you need and we’ll give you a price. Choose a date and time that works for you and pay a one hour callout charge to secure your slot. If your appliance repair or installation takes more than one hour, you'll be charged for the additional time in 30 min increments.

If a new appliance or any other materials are needed for the job, your tradesperson can source them locally and tell you the estimated cost. With your approval, they'll buy the materials and add the cost to your bill. Or you can supply your own materials if you prefer.

All of our tradespeople are tried and trusted, with lots of experience repairing and installing NEFF appliances. And we collect reviews and ratings after every job to ensure tradespeople are 5* quality.

Ready to get a quote? Click here to get started.

NEFF appliance repair & installation tasks

About NEFF appliances

NEFF's story began back in 1877 when Carl Neff produced his first oven in a cottage in Germany.

In the hundred-and-something years since, NEFF appliances have continued to pave the way in terms of innovation. Neff ovens were the first to have the entire range fitted with thermostats as standard, while NEFF induction hobs and NEFF microwaves have been available since the 1950s. NEFF also created the first built-in appliances in the 1960s.

While NEFF's innovations over the years have primarily been in the kitchen, their range now includes laundry appliances too – including washing machines & tumble dryers.

Whatever your NEFF appliance, we can help - from washing machine repairs to cooker hood installations. Just tell us what you need & we'll give you the hourly price for NEFF repair in your area: Get a quote

Read more about appliance repair & installation

The 4 best ways to find a local appliance repairman

The 4 best ways to find a local appliance repairman

If you have an appliance that needs to be repaired, finding the right local repairman can seem like an impossible task. This guide will help you navigate the world of appliance repair to find the best repairman or repair service for the task at hand. Read more

Repair services that work

Repair services that work

Do you need help with a home repair? We have professionals on standby to fix everything - from broken boilers to defective dishwashers. Read more

Join our happy customers in Orpington

The tradesman came on time and completed the job quickly and efficiently- would definitely book again.
3 weeks ago
C
Barnsbury (N1C)
Karen, Balham Excellent service, good communication. He explained what the problem with my washing machine was, and fixed it speedily. Polite, helpful, punctual service.
3 weeks ago
Karen
Hyde Farm (SW12)
The guy was on time, got the job done with no fuss and was a nice guy to have in the house.
2 months ago
R
Bickley (BR1)
Reliable service and phoned to give an arrival time. Thanks for carrying out the repairs so quickly.
3 months ago
H
Bickley (BR1)
Very prompt and professional service for integrated fridge/freezer supply and installation.
3 months ago
A
Chinbrook (SE12)
Looked at the job and solved the problem ! I was so happy with the efficient service and my machine is fixed and all done within the hour .
3 months ago
T
Vauxhall (SW8)
Brilliant. In fact shockingly good. Nice guy, on time, did his work well, no fuss, cleaned up. Could not have asked for more. 10/10
3 months ago
S
Brompton (SW3)
Amazing job. On time, courteous and cleaned the whole unit before carrying out repairs. No extra charges and incredibly helpful. Many thanks!
3 months ago
J
Woodmansterne (CR5)
Excellent job replacing the hob. Super easy to book and the engineer was polite, friendly & efficient when he arrived.
5 months ago
Henry
Bethnal Green (E2)

Areas we cover in Orpington

  • Orpington (BR5)
  • Sidcup (DA14, DA15, SE9)

Housekeep cleans up in Orpington

Stats about Orpington

28.0% Have pets

19.0% Flats or apartments

81.0% Houses

6,341 Households

15,311 Residents

77.0% Own car

30.0% Single

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.