How Housekeep works

Enter your postcode

We’ll match you with the best cleaner in Shepherds Bush

Tell us about your home

We’ll give you a price based on the size of your home

Choose an available time

Your cleaner can visit at the same time every week or fortnight

Confirm your clean

We’ll take payment from your card after your clean is complete

Customise your clean

Add extra instructions for your cleaner in your online account

Why choose Housekeep?

Get a 5-star cleaner

Every cleaner is English-speaking, friendly and reliable. They've been vetted, background-checked & rated 5-stars

No minimum contract

When you book a recurring weekly or fortnightly clean, you can change your cleaner or cancel your cleans at any time

Manage cleans online

You can add visits, skip visits, leave notes, and book extra services including ironing, laundry, fridge and oven cleaning

What’s included in a clean?

Kitchen

Kitchen

  • Wash dishes or load dishwasher
  • Dust and wipe all accessible surfaces
  • Wipe exterior of kitchen cupboards, oven and fridge
  • Clean microwave interior and exterior
  • Wipe switches and handles
  • Scrub the hob
  • Wipe countertops
  • Clean the sink
  • Put away clean dishes
  • Take out rubbish and recycling
  • Vacuum and mop floors
Bathroom

Bathroom

  • Clean the toilet
  • Scrub shower, bath and sink
  • Clean cabinet exteriors, mirrors and fixtures
  • Wipe switches and handles
  • Empty rubbish bins
  • Vacuum and mop floors
Living areas

Living room & common areas

  • Dust and wipe all accessible surfaces
  • Wipe switches and handles
  • Clean mirrors
  • Empty rubbish bins
  • Vacuum and mop floors
Bedroom

Bedrooms

  • Dust and wipe all accessible surfaces
  • Wipe switches and handles
  • Clean mirrors
  • Make the bed (leave fresh linen out if you would like us to change)
  • Vacuum and mop floors
Extra services
  • Ironing
  • Laundry
  • Inside windows
  • Inside fridge
  • Inside oven
Special requests?

Customise your clean by adding instructions in your online account. They are sent directly to your cleaner's mobile app, ready for the clean.

Join our happy customers in New Cross

Excellent attention to detail. Goes above and beyond and provided a truly distinctive service!

F - New Cross, Yesterday

Abda was very friendly and polite and did a great job cleaning the flat. I can highly recommend her!

Florian - Hither Green, 2 weeks ago

Last words from Mollie as she left my flat immaculate again today “I’m going to watch some more YouTube videos on getting shiny floor tiles totally streak free “ I mean I couldn’t see any streaks but it’s not often you meet someone this dedicated to their work and getting things perfect. Bravo mollie and happy new year!!

Russell - Hither Green, 3 weeks ago

Mariana did a lovely job and also gave me some handy tips to keep the bathroom free of water marks in between cleans.

Reema - Hither Green, 3 weeks ago

As per my last review mollie Poppins as I like to call her has again excelled and done a fantastic job. This time showing exemplary ironing skills ....As she was my interim cleaner whilst my regular was on holiday however this gives me a bit of a problem....how do I tell my old cleaner she’s been replaced??!! 😳

Russell - Hither Green, 1 month ago

Mollie came to me on a recommendation from my neighbour who has shared the same cleaner for some time now , I must admit she had pretty large shoes to fill and there were high expectations on my part.....Expectations which I am delighted to say she met and indeed exceeded ! Excellent and totally professional job today and I will be booking her in for my Mum soon! Her attention to detail was great and it was clear that she really cared about what she does and her clients and their homes. I would pass on the recommendation without hesitation and will be rebooking her myself for sure! Well done Molie and thanks again for a fantastic job!

Russell - Hither Green, 1 month ago

Mollie is great, she works really hard and is very friendly and personable but also doesn't interfere with our working from home. The house looks fantastic when she's done. She's great with the dog too!

James - Hither Green, 1 month ago

Lovely, polite and efficient. Did a great job and I was able to continue working without worry.

Reema - Hither Green, 2 months ago

Mollie did a great job for us - she was very friendly and very thorough! We'll definitely put other cleans her way!

M - Hither Green, 2 months ago

Mollie was great, very personable and capable, she left the flat in a lovely state. She's a fantastically friendly and smiley person and we feel very confident about having her at the flat frequently, even whilst we're working. She was also great with Rascal, our slightly timid puppy. Thanks Mollie!

James - Hither Green, 2 months ago

Areas we cover in New Cross

  • Lewisham
  • New Cross

Some of the great cleaners available in New Cross

Sokonan

(4.8)

Areas covered

  • Crofton Park
  • Evelyn
  • Hither Green
  • Honor Oak
  • Ladywell
  • Lewisham
  • Rotherhithe

Kaya

(4.7)

Areas covered

  • Bellingham
  • Catford
  • Crofton Park
  • Forest Hill
  • Hither Green
  • Hither Green
  • Honor Oak

Bianca Petronela

(4.9)

Areas covered

  • Bermondsey
  • Deptford
  • Greenwich
  • Greenwich Peninsula
  • Maze Hill
  • South Bermondsey
  • Surrey Quays

New Cross's best cleaners

Professional House Cleaners

Every cleaner has at least 6 months' professional home cleaning and ironing experience

Vetted and Background-checked

Cleaners are interviewed in-person and undergo an 8-step background check

5 Star Reviews

We collect reviews and feedback after every clean to make sure all cleaners are 5-star quality

The Housekeep Promise

If you’re not totally satisfied, we promise to send an alternative cleaner to re‑clean for free!

Customer care at Housekeep

Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

Email support

You can also call or chat with your cleaner directly, through your online account.

Housekeep cleans up in New Cross

Housekeep in New Cross

  • 1,845 Homes cleaned
  • 1,008 Fridges cleaned
  • 901 Ovens cleaned
  • 1,215 Window cleans
  • 6,830 Shirts ironed
  • 3,690 Rubbish Bags removed
  • 100% New Cross covered

Stats about New Cross

  • 28.0% Have pets
  • 73.0% Flats or apartments
  • 27.0% Houses
  • 6,576 Households
  • 15,756 Residents
  • 38.0% Own a car
  • 57.0% Single

Location information about New Cross

New Cross, in south east London, is a thriving and well-connected part of Lewisham.

The area is notably the home of Goldsmiths, University of London, an institution famous for its contribution to the arts. Damien Hirst, Damon Albarn and Vivienne Westwood are all household names that have graduated from the college.

There’s plenty of entertainment for locals in New Cross, with pubs such as the New Cross Inn and the Amersham Arms both hosting live music regularly. New Cross is in close proximity to Deptford and Peckham where an array of other daytime and evening entertainment can be found.

Along the main road, it’s mostly flats on the housing market, often above retail space. There are also plenty of Victorian terraced houses across New Cross, many of which are divided into flats to suit the student demographic. Developers have also moved into the area in recent years, so new-builds feature prominently on the market now too.

New Cross and New Cross Gate both offer easy access in and out of the area via the London overground service. These trains come every few minutes and New Cross Gate is even serviced overnight at the weekends.

The Housekeep platform takes many bookings across the SE14 postcode. All cleaners on the platform are background-checked and have at least 6 months domestic cleaning experience, to ensure a 5-star experience!

Housekeeper of the Week: Laura

This week's top Housekeeper is Laura! Her happy customers are in the South East London boroughs of Lambeth, Southwark and Lewisham including Bermondsey, Vauxhall (SE1), Brockley (SE4), New Cross (SE14), Peckham (SE15) and Rotherhithe (SE16). Laura is very friendly and professional with her customers and the Housekeep team. She takes pride in her work and looking after...

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Other services available in New Cross

End of tenancy cleaning

End of tenancy cleaning

Get your deposit back when moving house More info

Deep cleaning

Deep cleaning

Remove deep, ingrained dirt including limescale More info

Office cleaning

Office cleaning

Including desks & other high-contact surfaces, floors, toilets, kitchens & IT equipment More info