How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Colindale

Veronica did a fantastic job! She was very thorough and friendly, and I feel very comfortable having her in my home.
Today
C
Colindale
She was on time, punctual. Very professional manner. Knows well her work. Suggests production which will be good to use.
Yesterday
Eda
Burnt Oak
Fernanda was great. Hard working, fast, thorough and easy to have in the house- thank you!
Yesterday
M
Burnt Oak
Laura is good cleaning - very quick and efficient Lovely person to have at home for 2 hours and my dog likes her!
4 days ago
Cheryl
Belmont
Diane is very professional and thorough in her job. She is very efficient and can work with least amount of supervision. I would surely recommend her. Thank you so much Diane! :-)
4 days ago
S
Belmont
She was very quick and efficient. O my a few bits to improve on like attention to detail. Overall, I'd recommend.
2 weeks ago
C
Burnt Oak
She was really good, clean and spotless and even went beyond and did extra. She is highly recommended.
3 weeks ago
A
Belmont
Desmond did a superb job as he did the last time. Always going the extra mile! Strongly recommend
3 weeks ago
Abigail
Colindale
Rup was punctual, very friendly and tidy with our cleaning products. She worked throughly and made sure we were happy with each room. We would highly recommend her.
3 weeks ago
Faris
Colindale

Areas we cover in Colindale

  • Colindale
  • Kingsbury
  • Queensbury
  • The Hyde
  • West Hendon

About the Housekeepers

Colindale’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Laura

Laura

Areas covered:

Harrow Harrow Weald Harrow on the Hill North Harrow Northwick Park Sudbury Watford

Review:

“Laura is excellent as always - she is hardworking and adds little touches that just make everything look nice and tidy - from folding the towels in a nice way on the rack, to the blankets on the toddler's bed with a folded corner just ready to put him to bed. Today we had to step out to the supermarket and she very helpfully cleaned the floor on my studio too and cleaned around it, although I didn't expect it because I usually work from it - and yet things like that show how she goes the extra mile and cares. Her cleaning is always to a great standard, we're very glad to have found her, and she's been with us for a long time now..”

Cristina, Preston - 3 days ago

Sandra

Sandra

Areas covered:

Brent Cross Brondesbury Childs Hill Dollis Hill Kilburn Kingsbury Neasden

Review:

“Absolutely incredible...everything dusted..no smears, beautifully cleaned floors...I have never seen our oven sparkle...I have just emailed housekeeping letting them know that we only want Sandra now ...thank you.”

Rachel, Brent Cross - 5 days ago

Sonia

Sonia

Areas covered:

Burnt Oak Chalk Farm Hampstead Primrose Hill South Hampstead Swiss Cottage Temple Fortune

Review:

“Enjoyed Sonia's work ethics. Very pleasant, warm and professional. Would definitely book her permanently..”

T, Brent Cross - 1 week ago

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Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.