How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Elephant and Castle

Herika is such an amazing person! Today is her birthday and she didn't cancelled our clean and worked hard to help us put the house in good order. Thank you very much for your dedication!
4 days ago
A
Bermondsey
Susan was lovely and very thorough. The clean suggestion time on the website underestimated the clean time but Susan was great.
5 days ago
O
Elephant and Castle
Very prompt and efficient. Listened carefully to what needed to be done. The house was spotless.
6 days ago
S
Bermondsey
Hayley was no nonsense and suuuuper efficient. Cleaned my flat in 1 hour instead of the 2 hours I expected. She brought some cleaning products without me asking which was great since I was out of floor cleaner.
6 days ago
M
Bermondsey
An absolute pro who pays attention to detail and exhibits a high work standard and ethic. I was so pleased with Leanne's work and hope to have her back.
1 week ago
L
Elephant and Castle
Shali was excellent. She was very thorough and an excellent cleaner. I definitely would like her again.
1 week ago
A
Bermondsey
Felicia is a great housekeeper! She's very thorough, does a fantastic job. Looking forward to having her back :)
1 week ago
C
Elephant and Castle
Jayne was excellent- she did a thorough clean. The place is spotless and she takes great care. Thank you!
1 week ago
H
Bermondsey
Really friendly and arrived early. Very thorough - my flat is the cleanest it's ever been!
2 weeks ago
A
Bermondsey

Areas we cover in Elephant and Castle

  • Elephant and Castle
  • Kennington
  • Newington
  • Walworth

About the Housekeepers

Elephant and Castle’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Agnieszka

Agnieszka

Areas covered:

Angel Bermondsey Bermondsey Street Farringdon Finsbury Old Street The Shard

Review:

“Agnieska and Julian were very personable, efficient and thorough, making sure that unloved kitchen appliances and hard to reach areas get a good clean. Highly recommend..”

Skander, Angel - 6 days ago

David

David

Areas covered:

Elephant and Castle Kennington Park Lambeth London Bridge Old Kent Road Walworth Waterloo

Review:

“David was excellent. Very thorough, he got on with the job without any fuss and to be fair a very limited brief. I'd definitely use him again..”

Hugh, Battersea - 1 week ago

Michael

Michael

Areas covered:

Belgravia Brixton Oval St James's Stockwell Westminster Whitehall

Review:

“Michael was without a doubt the best cleaner I've had! He video called me to allow me to talk him through the exact details of the work that needed to be done and ensured everything was done to the highest standard which he even provided pictures for thereafter you show the quality of his clean. When my vacuum cleaner was causing trouble, Michael was proactive and asked a neighbour of mine for a vacuum cleaner to ensure he did an exceptional job of the clean. He also ensured all laundry was washed and dried as well as stowed away correctly. A cleaner I would love to have on a recurring basis..”

Sefardin Dobri, East Putney - 1 week ago

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.