How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Herne Hill

We are so grateful to Bouchra. She is lovely to have in our house and she makes our home feel wonderful. Courteous, friendly and very good at what she does.
Gita du
She cleaned out house for the first time yesterday and was very friendly and the house is sparkling. Recommend very highly. Sarah, Brixton
2 days ago
Impressed with level of cleaning and efficiency. Stefania is friendly and professional, a job well done!
1 week ago
East Dulwich
Fanny (prefers to be called Stephanie) did an excellent job! She was really thorough, would definitely recommend.
2 weeks ago
East Dulwich
Excellent cleaning service. Dina was on time, efficient, and even did extra chores that I wasn't expecting (emptied my washing machine and dishwasher, brought out the trash, etc.).
2 weeks ago
So lovely to return home to a clean home when Nkemyi has been. Nkemyi has been coming regularly for around a year and she has always been reliable and thorough as well as friendly and able to work around me mindfully when I work from home. Highly recommend her.
2 weeks ago
East Dulwich
The house was perfectly cleaned. Fanny is very professional, she arrived on time, and left the house sparkly clean. I would recommend her 100%.
3 weeks ago
East Dulwich
Dean is a great house cleaner. He is clean, organised and above all friendly. I highly recommend Dean.
4 weeks ago
Thank you Ashariah. The house is sparkling clean and you covered everything on my list! Really happy 😊
1 month ago

Areas we cover in Herne Hill

  • Dulwich
  • Herne Hill
  • Tulse Hill

About the Housekeepers

Herne Hill’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.


We support Housekeepers 7 days a week and help them travel between jobs faster.



Areas covered:

Brixton Clapham Clapham Park Oval Stockwell Streatham Hill Tulse Hill


“Maxine was lovely! She was a realy joy to have in our home and took great care and attention to her work. We would welcome Maxine again any time..”

Ruby, Brixton - Today



Areas covered:

Brixton Brixton Hill Clapham Park Oval Stockwell Streatham Hill Tulse Hill


“Domingas was extremely thorough, she moved all our appliances to clean beneath them! Thank you Domingas!.”

C, Brixton - Today

Roland Ampon

Roland Ampon

Areas covered:

East Dulwich Forest Hill Herne Hill Honor Oak Loughborough Junction North Dulwich Sydenham


“Roland did an excellent clean for us. He was punctual and worked solidly for the 3 hours he was here. Very happy with the clean..”

Rebecca, Crystal Palace - Yesterday

Herne Hill news


Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.