How end of tenancy cleaning works

Finalise your move out date

We'll clean once you've moved out. You can book with as little as 24hrs notice

Get a quote & book online

Get an instant quote online based on the size of your home

We'll give you a call

Once you've booked online, we'll give you a call to schedule your clean & answer any questions you have

We’ll make your home as good as new

Our team will deep-clean your home using our agency approved checklist

We'll send you a post-clean report

Send this to your landlord or estate agent to prove the end of tenancy clean took place

Get your deposit back

If you don't pass your inspection, it won't be because of the cleaning

Why choose Housekeep?

West Norwood's best cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

We'll provide you with a simple price based on the size of your home

We'll stay until the job's done

With end of tenancy cleaning there's no time limit - we'll stay until the work is done!

Professional service

We're an award-winning service you can trust. All cleaners are experienced and background checked

Get your deposit back

Our end of tenancy cleaning teams use an agency approved checklist to ensure your deposit is returned

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all end of tenancy cleans

What's included in an end of tenancy clean?

End of tenancy cleaning

End of tenancy cleaning includes:

  • Dusting and wiping of all surfaces
  • Deep oven cleaning
  • Cleaning of the dishwasher and washing machine
  • Wiping inside and outside of cupboards
  • Fridge & freezer cleaning
  • Inside windows
  • Deep cleaning of kitchen and bathrooms, including descaling
  • Vacuuming of all upholstery and flooring
  • Cleaning underneath furniture
  • Mopping all hard flooring

Extra services

In addition to the inclusive tasks above, you can add these optional extra services to your end of tenancy clean.

Carpet cleaning

Carpet cleaning

Remove stains and make your carpets & rugs as good as new More info

Clean outdoor areas

Clean outdoor areas

Clear your balcony, patio or decking of dirt and debris More info

Upholstery cleaning

Upholstery cleaning

Remove dirt, dust & allergens from your furniture with upholstery cleaning. Available for your sofa, curtains, blinds and mattresses More info

Antiviral sanitisation

Antiviral sanitisation

Using disinfectant and virucidal products to kill 99.9% of bacteria and viruses More info

Frequently asked questions

Why do I need an end of tenancy clean before I move out?

Most tenancy agreements require you to organise an end of tenancy clean prior to checking out of the property.

If you do not organise a clean, and the property fails to meet the landlord’s requirements for cleanliness, you may have a fee deducted from your security deposit to cover the cost of cleaning.

What’s the difference between regular cleaning and end of tenancy cleaning?

End of tenancy cleaning is more thorough than a standard home clean, and takes longer to complete. It’s designed to make a home like new before new tenants move in.

Cleaning of kitchen appliances and white goods is included as standard in an end of tenancy clean, and the cleaners will move furniture to clean beneath. All cupboards will be cleaned - inside and out - as well as inside windows.

All tasks included in a standard home clean - including mopping, vacuuming and surface cleaning - are also completed during an end of tenancy clean.

How do I add special requirements to an end of tenancy clean?

If you have any other specific requirements, please do let us know about these in the 'Other Details' field when requesting a quote.

End of tenancy cleaning does not include the cleaning of walls or ceilings.

Which items can be left in the property during an end of tenancy clean?

Ideally the property should be fully cleared. The only items that should be left in the property are those staying in the property after your tenancy ends. If you require the inside of cupboards to be cleaned, these will need to be emptied in advance of the clean.

How do I add outdoor areas to an end of tenancy clean?

If you have a patio or balcony, cleaning this can be included to your end of tenancy clean, as can cleaning the outside of your windows. If you're looking to book these services, please do let us know in the 'Other Details' field when requesting a quote.

What is Housekeep doing to stay COVID-19 secure?

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing at all end of tenancy cleans.

About end of tenancy cleaning in West Norwood

You should book an end of tenancy clean with Housekeep when preparing to move out of your rental property.

End of tenancy cleaning is a requirement of lots of tenancy agreements, to ensure that the property is clean for new tenants to move in. If an end of tenancy clean is not completed, you could have a fee deducted from your security deposit to cover the cost of cleaning.

If you've recently brought a property, you can also book this service is to ensure the property is clean before you move in.

To book an end of tenancy clean, simply fill out our online form and a member of the team will give you a call to get your clean booked in. 

We have availability across West Norwood, with cleaners on standby and available at short notice or for advance booking. Just let us know your availability when requesting a quote, and we’ll book you in for a convenient time. We recommend that you have packed-up and emptied the property, prior to your cleaners attending.

Your cleaning team will provide all of the products and equipment required to deliver a perfect end of tenancy clean. During the clean, your cleaners will work against an agency approved checklist to ensure that your security deposit is returned.

End of tenancy cleaning includes all standard cleaning tasks, as well as the cleaning of appliances and furniture. Steam cleaning of carpets and upholstery is also available as an optional extra. 

After your clean, we’ll provide a receipt for the job, to evidence the work completed.

Our end of tenancy cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans. 

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Our end of tenancy cleans use our agency-approved cleaning checklist, so you can be confident that you’ll receive your security deposit back in full.

Join our happy customers in West Norwood

Really hard worker. Made everything look beautiful. Very very happy with his work. Thank you Chigozie 😊

Hannah - Gipsy Hill, 1 month ago

Chiminha is fantastic! She is incredibly pleasant. She works very hard, focuses on what she needs to do and does a fantastic (thorough) clean. We are very impressed.

F - Gipsy Hill, 3 months ago

Jae arrived on time and helped me bring my groceries into the house. He cleaned ALL the nooks and crannies without being told. Came with his own supplies. Worked fast but thoroughly. I will definitely be using him again!

Ronda - Gipsy Hill, 5 months ago

Excellent! Brilliant clean every time. Always comes with a smile. Our most personable Housekeep cleaner to date. Great communication. Always knows when to ask/check something with us. Much appreciate Gifty’s help.

Fatema - Gipsy Hill, 8 months ago

This was Joanna’s first visit to our flat and I thought she did a great job and was really thorough, particularly in the bathroom.

E - Gipsy Hill, 8 months ago

Jay has done a fantastic job for us since he started coming round. He's friendly and incredibly fast working. Thanks Jay!

M - Gipsy Hill, 9 months ago

Gifty has been great! She always checks what I want focussed on that week and is quick and efficient getting through a lot in a relatively short period of time. I’d happily recommend her to other people in the area.

E - Gipsy Hill, 10 months ago

Fantastic cleaner! Extremely thorough clean. Gifty is very polite and has a lovely friendly nature. Keep up the great work!

Daniel - Gipsy Hill, 10 months ago

Jaydee was very pleasant and friendly and did a great job cleaning. Thanks very much Jaydee :)

Andrew - Gipsy Hill, 10 months ago

Aga did such an amazing job, really went above and beyond. Place is gleaming!!! Thank you so much, will definitely book again!

H - Gipsy Hill, 11 months ago

Areas we cover in West Norwood

  • Gipsy Hill
  • West Norwood

Some of the great cleaners available in West Norwood

Jaercio

(4.9)

Areas covered

  • Brixton
  • Brixton Hill
  • Broad Green
  • Furzedown
  • Gipsy Hill
  • Streatham Common
  • Streatham Hill

Jaercio

(4.9)

Areas covered

  • Clapham Park
  • Mitcham Common
  • Norbury
  • Streatham
  • Streatham Vale
  • Tulse Hill
  • West Norwood

Gifty

(4.8)

Areas covered

  • Anerley
  • Crystal Palace
  • Dulwich
  • Dulwich Village
  • Penge
  • Upper Norwood
  • West Dulwich

West Norwood's best cleaners

Professional House Cleaners

Every cleaner has at least 6 months' professional home cleaning and ironing experience

Vetted and Background-checked

Cleaners are interviewed in-person and undergo an 8-step background check

5 Star Reviews

We collect reviews and feedback after every clean to make sure all cleaners are 5-star quality

The Housekeep Promise

If you’re not totally satisfied, we promise to send an alternative cleaner to re‑clean for free!

Customer care at Housekeep

Our customer support team is available to help you Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.

Email support

You can also call or chat with your cleaner directly, through your online account.

West Norwood news

Housekeeper of the Week: Jaercio

This week, we're giving Housekeeper of the Week to Jaercio, who cleans across South and South West London. With customers in Streatham (SW17), Thornton Heath (SW16) and West Norwood (SE27), Jaercio is renowned amongst his clientele for his friendly and polite approach to the job, as well as his eagerness to...

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Housekeeper of the Week: Alice

This week's Housekeeper of the week is Alice - well done, Alice! Alice cleans with regular customers across South London, visiting homes in West Norwood (SE27), Streatham (SW16) and Crystal Palace (SE19). Alice's regular customers are hugely appreciative of her attention to detail (Alice is consistently rated 5-stars for every single clean!),...

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Housekeeper of the week: Anibo

We’re happy to announce this week’s housekeeper of the week as Anibo! Anibo cleans in the South East London boroughs of Lambeth and Southwark, covering areas such as Herne Hill (SE24), West Norwood (SE27), Gipsy Hill (SE27) and Brixton (SW2) Since joining the Housekeep platform almost a year ago, Anibo...

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