How it works

How to book Neff repair & installation services

1. Click

Pop in your details & tell us about the job. We’ll send you a fast, free, no-obligation quote

2. Confirm

We'll book your Neff repair or installation at a time that suits you. Then we'll email to confirm your booking

3. Complete

We'll send a tried & trusted local tradesperson to complete the work. On-time & on-budget

Why choose Housekeep

Fast & free quote

We'll provide a super fast, no-obligation quote - completely free-of-charge

Tried & trusted tradespeople

We've got a squad of experienced, vetted tradespeople. Just let us know what you need & we’ll get you booked in

Simple online booking

No long back-and-forth. No hassle with cash and no stress. Just an easy online booking experience

We’re here when you need us

Short notice or advance booking - we’ll book you in at a time that suits you. And we’ll provide an arrival window so you won't need to wait all day

Dedicated support for tradespeople jobs

Speak to our super responsive support team any time you need a hand. We're available 7 days a week

Frequently asked questions

You can book a trusted professional for any Neff appliance repair in your home. Some common repairs include:

  • Dishwasher repairs
    • Blocked dishwasher
    • Leaking dishwasher
    • Dishwasher smelling
    • Broken spray arms
    • Water not draining from dishwasher
    • Dishwasher not turning on
  • Washing machine repairs
    • Water not draining from washing machine
    • Blocked pumps
    • Broken drum
    • Washing machine not turning on
    • Washing machine not heating up
  • Microwave repairs
    • Microwave plate/turntable not turning
    • Microwave not turning on
    • Microwave not heating up
  • Electric oven/cooker repairs
    • Oven not heating up
    • Broken oven fan
    • Temperature control not working
  • Cooker hood repairs
    • Noisy cooker hood
    • Cooker hood/extractor not turning on
    • Cooker hood light needs replacing
    • Cooker hood not turning on
  • Tumble dryer repairs
    • Dryer not spinning
    • Tumble dryer not heating up
    • Noisy tumble dryer
  • Fridge freezer repairs
    • Noisy fridge freezer
    • Fridge freezer too hot or too cold
    • Fridge freezer not turning on
    • Light not working in fridge freezer
  • Electric & induction hob repairs
    • Electric hob not turning on
    • Hob not heating up
    • Error code on electric hob

You pay the minimum one hour callout charge for appliance installation jobs. 

If the appliance installation takes more than one hour, you’ll be charged a simple hourly rate in 30 min increments.

You pay the minimum one hour callout charge for appliance repair jobs. The tradesperson will let you know whether your appliance can be repaired once they've investigated the issue.

If the appliance repair takes more than one hour, you’ll be charged a simple hourly rate in 30 min increments (plus the cost of any materials). 

If a repair isn't possible, you'll only pay the callout charge. The tradesperson will advise on the next steps, and may suggest a replacement instead of a repair.

All of our tradespeople are tried, trusted & qualified for the job, with plenty of experience working with Neff appliances. And we collect reviews and feedback from every booking to ensure 5* quality. 

When you fill out our online form, we'll ask for your address. We'll make sure that you're matched with a trusted local professional who's based near you.

Yes - all of our tradespeople are fully insured.

We've got great customer service, and our responsive support team are at hand to help if any issues come up during your booking.
 

We have Neff experts available at short notice or for advance booking. Once you’ve confirmed you’d like to go ahead, we’ll book you in at a time that works for you.

We’ll provide a detailed quote before we confirm your booking. We’ll include any parts, labour, VAT, parking charges, travel fees or other costs. If it's required, you can also request that we quote for waste disposal at the same time.

If any unforeseen or follow-up work is required, we’ll contact you immediately to make sure you’re happy to go ahead. You're in full control.

All Neff appliances come with a two year manufacturer's warranty.

If your Neff appliance is still under warranty, you should contact them directly before organising a repair - they may be able to arrange a free repair or replacement.

You can find out more about how to claim on your Neff warranty, here: Neff Two Years Manufacturer's Warranty

Booking Neff appliance repairs & installation with Housekeep

Finding a good local tradesperson to repair or install your Neff appliance can be a challenge.

There’s a chance you’ll get lucky with a recommendation from friends or family - but for most of us, it means hours spent trawling the internet, looking through terrible websites, trying to find a reputable company. Some companies try to charge for a quote, costing you time & money, with no guarantee of a great service.

That's why we set up Housekeep - so you could book trusted, local professionals hassle-free. 

Need a Neff appliance repaired? We’ll provide a fast, no-obligation quote for your job. Just fill out our online form and our dedicated tradesperson team will send you a quote. All free-of-charge.

If you’d like to go ahead with the booking, we'll schedule the job for a time that suits you. Then we’ll send you an email to confirm the booking. No long back-and-forth, no costly quote and no stress. 

But, what about the actual job? How can you be sure the work will be completed to a 5* standard? 

It’s right to ask. Pick the wrong service and you could end up with a delayed schedule, endless hidden costs, and - if you’re really unlucky - half-finished work. You’re then left out of pocket with nowhere to turn.

Our professionals are vetted and have plenty of experience working with Neff appliances throughout the home. They can repair or install washing machines, microwaves, fridge freezers, tumble dryers, electric hobs & ovens. You name it - we fix it.

We’ll provide a detailed quote before you commit to the work - including VAT, parking & travel. If you need an old appliance removed, you can also request that disposal gets included, if it's going to be required. In the event that any further work is needed, we’ll make sure you’re happy to proceed before you’re billed. So you’re in full control.

We'll also be able to advise you on whether it's worth repairing or replacing your appliance - costs to repair can come close to replacement, so it might be worth buying & installing a new appliance instead, as this will come with a manufacturer warranty.

Need a hand with your booking? We’ve got a ridiculously responsive support team to guide you through the process - from quote to completion. You can reach us by phone, chat or email, 7 days a week.

Neff appliance repair & installation tasks

Read more about appliance repair & installation

The 4 best ways to find a local appliance repairman

The 4 best ways to find a local appliance repairman

If you have an appliance that needs to be repaired, finding the right local repairman can seem like an impossible task. This guide will help you navigate the world of appliance repair to find the best repairman or repair service for the task at hand. Read more

Repair services that work

Repair services that work

Do you need help with a home repair? We have professionals on standby to fix everything - from broken boilers to defective dishwashers. Read more

Join our happy customers in Whitechapel

We are really happy with Thais service, she arrived on time and left the flat super clean! She also got along well with our cat which is plus! We highly recommend her!
Yesterday
M
Aldgate
Andreia was a pleasure to meet and did a great job for us. Super quick and great quality clean! Thanks Andreia :)
2 days ago
B
Aldgate
Amen was absolutely brilliant. She did such a thorough clean, the flat looks spotless. Thank you!
3 days ago
J
Bethnal Green
Ingela was fantastic. It felt great walking back into a clean flat. Lots or little details we're much appreciated. I'm really pleased you are my housekeeper.
4 days ago
J
Aldgate
Fiendly, kind and professional! I l'm glad we met, my place looks so tidy :) Thanks Sade!!
1 week ago
Cecilia
Bethnal Green
Josiane did a fantastic job. She was on time and fast. She had great attention to detail and was very kind. I will definitely request her again.
1 week ago
R
Bethnal Green
Margaret was a joy to meet and is extremely good at her job. She's diligent, thorough and principled, taking extra care and attention to make sure she gives a great service. She really helped me get out of a pickle when an End of Tenancy clean was not done to a very good standard. Would gladly have Margaret back to clean our place again- thank you Margaret!
1 week ago
B
Aldgate
Ralista as AMAZING! She did an incredible job, and was incredibly effective in her 3 hours of cleaning.
2 weeks ago
C
Bethnal Green
She came early, extremely hardworking and really considers her customer! She did a great job ⭐️
2 weeks ago
M
Aldgate

Areas we cover in Whitechapel

  • Aldgate
  • Bishopsgate
  • Brick Lane
  • Globe Town
  • Shadwell
  • Shoreditch
  • Spitalfields
  • Stepney
  • Wapping
  • Whitechapel

Whitechapel news

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.