How it works

How serviced apartment cleaning works

1. Need reliable cleaners for your serviced apartment?

We'll regularly clean & replenish your serviced apartment during guest stays

2. Fill in our online quote form

Tell us about your cleaning and housekeeping needs and we'll give you a quote

3. We'll give you a call

We'll give you a call to discuss your needs and answer any questions you have

4. Manage your cleaning schedule online

You can instantly book & reschedule cleans with just a few clicks

5. Simple online payment

We'll take payment after each clean & send you an invoice for easy expensing

6. We'll deliver 5-star cleaning

We'll provide regular 5-star cleaning & housekeeping during guest stays. We can also clean & re-stock the apartment between guests

Why choose Housekeep?

London's best cleaners & housekeepers

We've completed over 1m cleans, with an average rating of 4.9-stars

Your all-round maintenance partner

Whether you need regular housekeeping, one-off deep cleaning or a tradesperson - we've got you covered

Dedicated commercial cleaning team

Your account will be looked after by our dedicated commercial cleaning team

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all serviced apartment cleans

Fully vetted cleaners

All of our cleaners are DBS checked and highly-experienced

Highly competitive pricing

Pay a simple price per hour. Contact us for a bespoke quote for your serviced apartment cleaning

Our happy commercial clients

​"​Housekeep have provided us with daily office cleaning for the last 2 years. It's really easy to manage your account online, and you can always speak to somebody on the phone if you're stuck. Most importantly, the cleaners themselves are fantastic. I would highly recommend Housekeep  to any company looking for a daily office cleaner​"​

Simon, Director, Onsite Property Management

"We have partnered with Housekeep to offer their cleaning services across our extensive tenant base. Helpful, effective, and efficient, feedback has been soundly positive and we are happy that their work is improving the service we are able to offer our customers”
            

James, Director, Marsh & Parsons

"​Housekeep have done a great job looking after our offices and dry cleaning production facility. Their team have always been careful around the delicate equipment we use, and have been responsive to the requests or issues we've raised. Despite our non-standard commercial environment they've done a great job and I'd definitely recommend them!​"

David, Co-founder, Laundry Republic

What you get with Housekeep

What's included in serviced apartment cleaning?

Serviced Apartment Cleaning

Serviced apartment cleaning includes:

  • Secure key collection & return
  • General tidy
  • Dusting and wiping all surfaces
  • Thorough cleaning of kitchen, including running & emptying the dishwasher
  • Cleaning bathrooms & toilets
  • Changing bed linen and making beds
  • Laundering and ironing bed linen
  • Washing & folding towels
  • Restocking bathrooms
  • Vacuuming and mopping floors
  • Emptying bins
  • Sweeping entrance and outside areas

Extra services

Our serviced apartment cleaning service is completely bespoke and tailored to the needs of each client. 

You can include any of the extra services below by making a note in the 'Other requirements' field when completing our online quote form.

Tradespeople

Tradespeople

Fixing a leak or repainting a wall. We have tradespeople for all maintenance tasks

Carpet & upholstery cleaning

Carpet & upholstery cleaning

Remove stains and make your carpets, rugs & upholstery as good as new

Antiviral sanitisation

Antiviral sanitisation

Decontaminate your serviced apartment after a confirmed or suspected case of COVID-19

Window cleaning

Window cleaning

Brighten your serviced apartment by removing dirt and dust from the inside and outside of windows

Ready to get started?

Get quote

Frequently asked questions

Your cleaner can access your serviced apartment via the same method as your guests.

If you're not present, you can set up access instructions for a hidden key, key safe or Key Nest through your online account. Your cleaner can also collect your key from a concierge, local business or neighbour if that's more convenient.

When your cleaner has finished, they'll return your key so your next guests can access the property.

Your serviced apartment must have a mop, bucket and vacuum cleaner.

If you want your cleaner to use specific sprays and cloths, you need to provide these too. Alternatively your cleaner can provide their own cloths and sprays for a small fee.

If you'd like your cleaner to re-stock soap or other replenishables, these will need to be provided at the property. You can leave instructions about this on your online account.

You can have an unlimited number of serviced apartments on your Housekeep account, giving you full control of where and when your cleaning is booked.

If you have multiple properties you'd like to add, just let us know when requesting a quote - our commercial cleaning team will talk you through how you can add & manage properties through your account.

If you run a block of serviced apartments, we can help with all of your cleaning needs. We can clean between your guest stays, as well as providing regular cleaning during any longer-term stays.

We're also able to provide cleaning services for the communal areas of your block - just let us know when you request a quote. Communal area cleaning includes:

  • Wiping down all handrails
  • Cleaning the lift
  • Indoor windows
  • Vacuuming all flooring, including stairs
  • Mopping all hard flooring
  • Tidying the postbox area
  • Cleaning the concierge desk & reception areas
  • Sweeping courtyards & walkways
  • Tidying the bin storage areas
  • Wiping down external handles & intercoms

When you fill out our online form, we'll ask you when you need your cleaners/housekeepers to attend.

We have plenty of cleaners available at all hours of the day - just let us know when you need help and we'll get that sorted for you.

We have availability for serviced apartment cleaning all across London.

When we schedule your cleans, we'll book you in with the highest-rated cleaners & housekeepers in your local area.

All cleaners carry Housekeep ID in their mobile app. If you need cleaners to carry your ID, please tell us when you book.

If you need cleaners to wear a uniform when cleaning, please tell us when you book so we can arrange this.

Once you've registered with Housekeep, you can book deep cleaning for your serviced apartment through your online account.

In addition to deep cleaning, you can also request other specialist cleaning services for your serviced apartment, including:

  • Carpet & upholstery cleaning
  • Antiviral sanitisation
  • External window cleaning

If you're looking to book a deep clean as your first clean with Housekeep, please do let us know in the 'Other requirements' field when booking in.

In the event that your cleaner books some time off, you can instantly arrange a cover cleaner through your online account. Alternatively, you can contact our commercial cleaning support team who will be able to give you a hand getting this organised.

We also have a team of cover cleaners on standby, who are ready to help with same-day cover in the event of sickness or emergency.

We're following enhanced cleaning, handwashing and hygiene procedures, and we're asking customers and cleaners to maintain social distancing during all cleans.

About serviced apartment cleaning

Finding a reliable cleaning & housekeeping service for your serviced apartments can be a challenge.

There’s a chance you’ll get lucky with a recommendation from friends or family - but for most of us, it means hours spent trawling the internet, looking through terrible websites, trying to find a reputable service & a price list.

Once you've finally found a service, the cleaners often arrive late or cancel at short notice, leaving you and your guests in a sticky situation.

Experiences like this are why we set up Housekeep - to do cleaning better.

No long email threads or back-and-forth - just fill out our online form and we'll give you a quick call to confirm a price and create your account. Then we’ll send you an email to confirm.

Our cleaning service is suitable for all serviced apartments & aparthotels. Just let us know about the property when you request a quote, and our commercial cleaning support team will make sure the service is tailored to your needs.

We can provide regular cleaning & housekeeping throughout your guest's stay, ensuring that the apartment is kept clean & well-stocked.

You can also book one-off cleans to ensure the property is thoroughly cleaned & replenished between guest stays. You can even book these cleans with a specific arrival time, so a same-day check-out/check-in is possible. We've got reliable cleaners all over London, and a cover team on standby for any sickness or emergency.

Once you've booked in, you can leave detailed access instructions so your cleaner can access the property via a hidden key, a key safe, Key Nest or any other arrangement. When they're finished, they'll pop the key back where they found it.

In charge of multiple serviced apartments? No problem - you can add & manage your properties through your Housekeep account, giving you full control of where & when your cleaning is booked.

If you manage a block of serviced apartments, we can arrange cleaning for all apartments, as well as regular cleaning of the communal areas, including the lift, stairwells & reception area.

But what about the actual cleans? How can you be sure we’ll keep your serviced apartments in tip-top condition?

It’s right to ask. After all, lots of cleaning companies send under-experienced cleaners who don’t know what they’re doing. Then you end up with a poor clean and upset guests.

We’ve delivered over one million cleans, with a 4.9-star average rating. We’ll send an experienced cleaner to deliver top-notch cleaning & housekeeping at your serviced apartments. They'll dust & wipe surfaces throughout the property, and thoroughly clean the kitchen, bedrooms, toilets & bathrooms, as well as restocking bathroom essentials like soap and toilet paper. Your cleaner can also wash, iron & change bed linen, and will empty all bins. They'll finish by vacuuming and mopping the floors, leaving the property spick and span for your guests.

You can also add on extra tasks to your visits, including oven cleaning, indoor windows and fridge cleaning. If you have bespoke requirements, just add these as notes for your cleaner through your online account.

Our serviced apartment cleaning service is COVID-19 secure; we're going above and beyond government guidance, and have introduced enhanced cleaning, handwashing and hygiene processes for all cleans. We’re also taking all the steps we can to maintain social distancing and ensure cleans are delivered safely.

Join our happy customers in Edmonton

Demitri has a great eye for detail and takes pride in his work - what is more, he is lovely to have around our home! So grateful for our fortnightly clean.
Just now
Helen
Chingford (E4)
My house looks immaculate. Rodrigo did great job, taking care of all the details. Thank you
Just now
Nairuz
Maida Hill (W9)
Cristina did good job, considering how many boxes and books there are! hard working, polite,
Just now
M
Childs Hill (NW3)
Super clean, really thorough and Abdel is a very nice guy! Would 100% book again. Thank you!
Just now
K
Merton Park (SW19)
Tanya did a fantastic job! The place is super clean and we are especially impressed with the bathroom.
Just now
Varun
Barnsbury (N7)
Fantastic as always and empires dishwasher too! Such a pleasent and virtuous person that is a delight to have working hard in my home
Just now
Xander
Northwick Park (HA1)
Liya covered a clean while my regular cleaner is on holiday and did a great job. Nothing left unturned which is great as a lot of dust has come in the last days of having windows open to mitigate the warm weather.
Just now
Bethan
Barking (IG11)
Abiola was incredible ! Our flat looks so clean and he did such a thorough job in the short space of time... really impressed with the attention To detail can't wait for the next clean
Just now
H
Blackheath (SE3)
I'm very happy with Arthur and I want to keep him as my regular house keeper. I like his work, he fits in with how I want things done.
Just now
Purveen
Palmers Green (N13)

Areas we cover in Edmonton

  • Edmonton (N18, N9)

About the Housekeepers

Edmonton’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Mirela - home cleaner in Lower Morden, Merton Park, Morden, Raynes Park, Sutton, Wimbledon, Wimbledon Chase

Mirela

Areas covered

Lower Morden Merton Park Morden Raynes Park Sutton Wimbledon Wimbledon Chase

“Thank you for helping us get straight again and for rescuing my slate picture behind the cupboard! I do appreciate all you do for us..”

K, St Helier (SM4) - Today

Cristina - home cleaner in Belgravia, Earls Court, Knightsbridge, Knightsbridge, Pimlico, Sloane Square, St James's

Cristina

Areas covered

Belgravia Earls Court Knightsbridge Knightsbridge Pimlico Sloane Square St James's

“Cristina did an excellent job of my flat, I cannot fault her. I came home to a lovely clean house, I was really impressed. I highly recommend her :).”

D, South Acton (W3) - Yesterday

Gertrude Sarpomaa - home cleaner in Globe Town, Globe Town, Haggerston, Mile End, Portsoken, Shoreditch, Wapping

Gertrude Sarpomaa

Areas covered

Globe Town Globe Town Haggerston Mile End Portsoken Shoreditch Wapping

“Always cheerful and reliable, Gertrude is incredible and nothing is too much trouble. Excellent window cleaning last time Gertrude, thankyou.”

Prof Nicki, Portsoken (E1) - Yesterday

Kwabena - home cleaner in Balham, Clapham Park, Clapham South, Eastfields, Norbury, Streatham Hill, Streatham Park

Kwabena

Areas covered

Balham Clapham Park Clapham South Eastfields Norbury Streatham Hill Streatham Park

“Kwabena was very good, two hour session was booked in and it was all done to an excellent standard, 10/10!.”

A, Tooting Broadway (SW17) - Yesterday

Siddhiben Mukeshbhai - home cleaner in Preston, South Wembley, Sudbury Hill, Wembley, Wembley, Wembley Central, Wembley Park

Siddhiben Mukeshbhai

Areas covered

Preston South Wembley Sudbury Hill Wembley Wembley Wembley Central Wembley Park

“Siddhiben is amazing at her job! My house is spotless and the ironing I needed done is done to the tee! All of this done timeously. Thank you for your diligence..”

P, Wembley Central (HA0) - Yesterday

Housekeep cleans up in Edmonton

Stats about Edmonton

28.0% Have pets

38.0% Flats or apartments

62.0% Houses

18,798 Households

50,473 Residents

68.0% Own car

38.0% Single

Edmonton news

Read more about serviced apartment cleaning & housekeeping services

Support

Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.