How it works

How carpet cleaning works

1. Need your carpets cleaned?

We can help - whether you need to remove a small stain, or clean every carpet in the house

2. Get a quote & book online

You can request carpet cleaning as part of a deep, after builders or end-of-tenancy clean

3. We'll give you a call

Once you've booked online, we'll give you a call to discuss your needs & schedule your clean

4. We'll select the perfect method for cleaning your carpets

Different carpets & conditions need different approaches. We'll bring all the kit we need

5. We'll deep clean your carpet

Our carpet cleaning specialists will make your carpet as good as new

6. Housekeep quality guarantee

If you're not totally satisfied, we'll re-clean for free

Why choose Housekeep?

Best local carpet cleaners

We've completed over 1m cleans, with an average rating of 4.9-stars

Get a quote online

Fill out our online form to get an instant quote for your carpet. If you have any questions, just drop us a message

Professional service

We're an award-winning service you can trust. All carpet cleaners are experienced and background checked

COVID-19 Secure

We've introduced enhanced cleaning, handwashing & hygiene procedures for all carpet cleans

We're carpet cleaning experts

We'll bring the products, equipment and expertise required to make your carpets as good as new

Slots available at short notice

We have availability for short notice bookings in all areas - just let us know when works best for you

What you get with Housekeep

What's included in carpet cleaning?

What's included in carpet cleaning?

Carpet cleaning includes:

  • Staining assessment & treatment
  • Vacuuming carpets
  • Deep-cleaning of carpets, using hot water extraction*

*Hot water extraction is not suitable for all carpets. If hot water extraction isn't appropriate for your carpet, we can use alternative methods to achieve the same fantastic result

Ready to get a quote?

Get a quote

Frequently asked questions

We have a range of carpet cleaning methods to suit all types of rug & carpet.

After you book, we'll call you to get more information about your carpets. From that infomation, we'll determine the best method for cleaning your carpets & bring all the tools for the job.

Usually we'll use the 'hot water extraction' method, but this isn't suitable for all carpets. If the carpet is too delicate for hot water extraction, we can use other cleaning methods that will also leave you carpets as good as new.

You should clear your carpet as much as possible prior to your cleaner's arrival, to ensure they can access and thoughly clean all areas of the carpet.

If you're booking carpet cleaning as part of an end of tenancy clean, you should have moved out of the property before your cleaner's arrival - the only items left should be those that are staying in the property after you move out.

You can request carpet cleaning as part of any deep, end of tenancy or after-builders clean.

Light stains can be removed with carpet cleaning. Heavy staining might not be rectified with cleaning, and may require colour correction treatment or a carpet replacement to restore.

Your cleaner will always do their best to restore your carpet to its original condition & will advise on the best course of treatment.

We're using enhanced cleaning, handwashing and hygeine procedures, and we're asking customers and cleaners to maintain social distancing during all carpet cleans.

About carpet cleaning

Carpets and rugs can harbour bacteria and germs, such as COVID-19. Over time, they'll also lose some of their colour and can pick up unpleasant stains and odours from spillages.

Our carpet cleaning service removes germs bacteria, allergens, stains and odours from all types of carpets. Our service will revitalise your carpets, leaving them softer, cleaner and healthier.

To book carpet cleaning, simply fill out our online form and a member of the team will give you a call to help get you booked in. You can request carpet cleaning as part of a deep, after builders or end of tenancy clean.

Once we have the details about your carpets, we'll decide on the most suitable treatment and bring all the kit we need. We'll either use hot water extraction, or a different cleaning method, depending on the material and condition of your carpets.

Our carpet cleaning service is COVID-19 secure; we’ve introduced enhanced cleaning, handwashing and hygiene processes, and we’re taking all reasonable steps to maintain a 2 metre distance during cleans.

We’re the UK’s market leader in home cleaning services, having delivered over one million cleans, with a 4.9-star average rating. Our service has also won multiple awards, including Service Business of the Year and Consumer Business of the Year

Join our happy customers in Eltham

Isabel is just the one i was looking for. She takes her time to clean every inch of my house. She leaves my house smelling great and shiny! Thanks isabel!
Yesterday
G
Blackheath
My life does not work quite as well without Luwam's visits. My home is definitely cleaner and tidier but she also restores calm and order! Plus the cats love her too
3 days ago
Joanna
Blackheath
Donna has been cleaning my house for a few weeks now and has taken into account each of my comments . Her cleaning today was very good and I would imagine would have continued to improve over time. She is always willing to do well and improve.
3 days ago
C
Plumstead
Gloria is super professional and does an excellent job as always. She is friendly and very polite.
3 days ago
A
Avery Hill
Monica is great! I am very particular about cleaning and she does it very well, no complaints. Thank you Monica🌹
1 week ago
Inna
Blackheath
We always appreciate Timothy's work. He consistently does such a great job. I missed the window to tip him this time but will certainly up for that next time!
1 week ago
L
Blackheath
Luljeta did a fantastic job on our flat and it was a pleasure to meet her! Would wholeheartedly recommend Luljeta.
1 week ago
Shura
Blackheath
Lilian's clean was sparking. She was super friendly too and finished everything on time. I would definitely recommend her.
1 week ago
A
Avery Hill
"T" was incredibly thorough and we're so grateful! It's been a while since we had a professional cleaner in and boy did she do a great job!
1 week ago
Julie
Blackheath

Areas we cover in Eltham

  • Avery Hill
  • Chinbrook
  • Eltham
  • Eltham North
  • Eltham Park
  • Eltham South
  • Eltham West
  • Falconwood
  • Kidbrooke
  • Longlands
  • Mottingham
  • New Eltham
  • Shooter's Hill
  • Sidcup

About the Housekeepers

Eltham’s best cleaners

Proven and reliable

Every cleaner has at least 6 months’ professional cleaning experience.

Vetted & background-checked

We interview every cleaner in person and do an 8-step background check.

5* ratings

We collect reviews and feedback from every clean to make sure cleaners are 5* quality.

Tech-enabled

We support Housekeepers 7 days a week and help them travel between jobs faster.

Adriana Corina

Adriana Corina

Areas covered:

Avery Hill Blackheath Chinbrook Eltham South Falconwood Shooter's Hill Westcombe Park

Review:

“Adriana was very friendly and polite and did a fantastic job. Even arriving with her own hoover! Was also fantastic with my puppy..”

Kate, Blackheath - 1 week ago

Wincel

Wincel

Areas covered:

Plumstead Shooter's Hill Woolwich

Review:

“Lovely clean done by Wincel, bathrooms were very clean and he went above expectations to make sure the flat looked and smelled as clean as it was.”

T, Plumstead - 2 weeks ago

Tanya

Tanya

Areas covered:

Eltham North Eltham Park Eltham West Kidbrooke Longlands New Eltham Welling

Review:

“Tanya did a really good job! Absolutely impressed and happy with her work. Loved how she called us earlier and said she can come sooner. Very happy with her clean compared to our last clean by Chantelle which was absolutely shoddy. Thank you Tanya!.”

A, Blackheath - 2 weeks ago

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Here for you every day

We’re here for you, Monday-Friday from 08:00 to 18:00, and on weekends from 08:00 to 17:00.